Krishnamoorthy Raju

acykyq@r.postjobfree.com – 248-***-****

Canadian citizen ( on EAD)

PROFESSIONAL SUMMARY:

Senior Business Analyst with an extensive experience working in enterprise application and development environment within logistics, retail, manufacturing and consumer goods industries. Expertise include communicating between the business stakeholders (key business users) and the technical/development team (developers) in order to gather requirements & create formal business requirements documents and translating them into technical specifications. Has led requirements elicitation meetings and understands how to help the business team visualize marketing strategies to support technical solutions. Previous experiences also include defining business process workflows and outlining future state workflows per the requirements desired by business teams. Industry experience includes public sector, medical technologies, financial/investments, logistics, retail, manufacturing and consumer goods. Sucessfully completed(certified) ICH GCP Training (Good Clinical Practice).

PROFESSIONAL EXPERIENCE:

State of MI

Senior Business Analyst 06/2015 – Present

Created business user requirements, business/use case, design specifications, to develop Interfaces which would be implemented to integrate with the core ERP system (Project -Sigma).

Worked with business users to capture the business requirements by conducting interviews and hosting JAD Sessions(with all other stake holders) as required.

Created Business Requirement Documents(BRDs), Functional Requirement Document (FRD) or TRD.

Created mock ups and prototypes to help facilitate the conversion of business needs into technical requirements.Documented Business Process Flows, Business Rules, Use Cases, and possible error/exception codes and messages.

Worked closely with Data Architects in re-enhancing / documenting Data Models & developing new entity releationships as required within the project.

Act as a key facilitator within an organization, acting as a bridge between, stakeholders, Business, and the development team. Worked closely with Business Users, Project Managers, UI Designers, Developers, Data Architects and QA Testers during various phases of SDLC - Involving Waterfall and Agile Methodologies

Created Test Plan and Test Scripts / Cases and logged defects/deviations via deviation log and co-ordinated with business users/testers during User Acceptance Testing.. Stryker Instruments, Michigan 04/2013 – 03/2015

Senior Business Analyst

Worked on multiple projects under project GIV & project GDP at Stryker Instruments.

Actively participated in defining scope of project, gathering business requirements, and documenting them. Created Business Requirement Documents (BRDs), Functional Requirement Document (FRD Technical Requirement Documents (TRDs), & developed Mock-ups and prototypes as required.

Led and coordinated the project team members through different phases of the project lifecycle.

Created business requirements,use case, design specifications, while working/interacting with the marketing & sales team(key stake holders & project sponsors) (along with other stakeholders Project Manager, SME’s, Developers, Data Architects and QA Testers during various phases of project life cycle) to implement project FSS for Instruments (FSS) – which was primarily created to ensure Stryker was able to transact business directly with government agencies/institutions.

Completed business requirements and worked with the team to implement the following: Medical Device Excise Tax (MDET) and Serengeti Interface with and ERP system (PRMS AP), as well as Stringer & Unique Device Identification (UDI).

Created design document, process model document, functional and technical specifications, as well as developed test plans, test scripts and test cases for executing unit, integration, system or acceptance testing in order to ensure solution met the business requirements & developed testing summary document subsequent to successful completion of User Acceptance Testing (UAT).

Communicated between the project team / Business team (users) and the development team. Authored and monitored progress reports which were submitted to the PM on a weekly basis.

Closely interacted with different stakeholders and development team by creating MS PowerPoint presentations and Wireframes to ensure the stake holders understand application functionality and navigational flow.

Created Traceability matrix document and contributed to testing strategy in coordination with the QA team.

Created system/user documentation and training manuals where applicable; conducted training sessions, when required. Monitored and adhered to project milestones; provided status reports to all Stakeholders of the project leadership team.

TD Waterhouse /Ameritrade (Wealth Management), Canada Senior Business Systems Analyst 12/2008 – 01/2013

Worked with an Agile & Scrum methodology to ensure delivery of high quality work with monthly iterations; engaged on defining /creating a database/repository to facilitate the needs of the reporting environment.

Conducted feasibility study, performed impact analysis, created user stories, outlined backlog prioritization and implemented a new reporting strategy.

Worked with the business users to define business requirements and analyzed possible technical solutions.

Designed, developed and implemented a database environment for daily reports; created documentation and transferred Knowledge (conducted a training session) for database updates for both service level and workforce teams.

Performed requirement analysis, and detailed examination of all the use cases and issue logs.

Designed, developed, tested and maintained Call Handling Analysis report which generated actual handling time of all completed calls for all rep’s and was grouped by team.

Created Use Case Scenarios and maintained the Textual Use Cases (Business Use Cases, System Use

Cases), as well as modeled Use Case Diagrams, Activity Diagrams, Business Flow Diagrams, and Data Flow Diagrams; revised functional specifications and other core materials throughout the SDLC, making all necessary revisions for defect correction and requirement clarification / refinement.

Worked on a process flow analysis for a content management system.

Performed gap analysis for the modules in production, conducted a feasibility study and performed impact analysis for proposed enhancements.

Coordinated activities between the business unit and technical staff, developing new methods, policies, and procedures to meet the business needs.

Collaborated with the QA team to perform User Acceptance Testing (UAT), developed the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.

UPS, Canada

Senior Business Analyst 06/2008 – 10/2008

Worked on a re-engineering / enhancement project of a Warehouse Management System (WMS) and a Transport Management System (TMS); included requirements gathering, design, development and testing of the application (revitalization of the Core system).

Responsibilities included requirement gathering, analysis and design of an interface between TMS and the UPS CODA financials system.

Created Use Case Diagrams and Activity Diagrams using MS Visio.

Created a detailed test plan for User Acceptance Testing (UAT).Collaborated with QA team in User Acceptance and Black Box testing.

Framed out business transaction rules and related documentation, created test plans based on functionality and business rules, creating test cases, and test scripts out of manual test scripts / test cases.

Created documentation for users and conducted training sessions when necessary.

Created simple and complex SQL queries to perform data validation to ensure test results matched back to expected results based on the user needs.

Nike, Inc., Oregon

Senior Business / System Analyst 10/2007 – 04/2008

Captured business requirements through JRP and JAD sessions, interviews of brokers and traders, surveys, controlled brainstorming sessions, prototyping; conducted JRP session with the management groups, vendors, users and the IT Group for open and pending issues to develop specifications.

Used web Analytics to analyze, online trends to determine which pages are frequently visited and which pages are in low demand to understand customer/user behavior. Tracked the ROI and user statistics.

Successfully Worked on a creating a project /tool/solution to create Planning & forecasting tool to facilitate the business need - after interacting with different stakeholders and reviewing data pertaining to customer behavior pattern.

Developed Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and Technical Requirement Documents (TRDs) (Mock-ups & prototypes) as required during the course of the project.

Developed test plans, test scripts and test cases/test steps for executing unit, integration, system & user acceptance testing in order to ensure solution met the business requirements & developed testing summary document subsequent to successful completion of User Acceptance Testing (UAT). Liz Claiborne Inc., New Jersey

Senior Business Analyst 07/2006 – 09/2007

Gathered and analyzed requirements – worked on the design of an interface.

Authored Business Requirements document (BRD), Use Case specifications, Systems Requirement Specification

(SRS), System Requirement Change Request, and a Data Dictionary; collaborated with the Technical Staff and Developers.

Documented/created test plans, test cases, test summary reports for UAT and integrity testing,.

Analyzed and evaluated the performance of the application from various dimensions; conducted UAT for the successful implementation that all the requirements were met.

Provided support and impact analysis, as well as created system and user documentation. McCain Foods, Canada

Senior Business / Systems Analyst 08/2002 – 05/2006

Participated in all the phases of Software Development Process.

Worked as a Lead Systems Analyst, responsibility included analyzing and designing an interface between a Warehouse Management System (WMS) and PRMS (a core ERP system).

Implemented WMS system in Belgium and South Africa, effectively managing project requirements.

Provided analysis, and implemented a new reporting strategy (Crystal reports) for UK and South Africa.

Engaged with the client and third party integration partners in requirements gathering; led requirement elicitation meetings with end users to document system requirements; used tools, such as MS Visio to define business use cases, activity diagrams, sequence and state diagrams.

Created data architecture by clustering the entity-relationship model, and designed an interface between LAWSON Financials & the ERP system (PRMS) ensuring smooth data transfer.

Created logical / physical database designs / database structures for the multi-company env.interface.

Created detailed test plan for User Acceptance Testing (UAT) and integrity testing, as well as implemented the same in co-ordination with the end users and local IS staff; framed out business transaction rules and related documentation, creating test plans based on functionality and business rules.

Performed a gap analysis for new functionality requirements for MRP and MPS modules within the ERP system

(PRMS), as well as prioritized them on actual business needs so as to align them with the product release map.

Provided issue cause analysis, issue identification, issue prioritization, and effective resolution to the ERP system

(PRMS) in North America – modules supported were: Freight, Order Entry, MRP, MPS and Shop floor; developed high level design and documentation for an interface between the Transport

Prepared documentation to simplify and communicate procedures for users, as well as conducted training sessions when necessary.

Cargill Asia Pacific Ltd, Singapore

Senior Business Analyst 04/2000 – 06/2002

Performed the role of a Senior Analyst; took a proactive role in leading the regions product development initiatives and their subsequent design, development and maintenance of NIS

Worked as a Programmer Analyst for the animal nutrition division; responsible for gathering business requirements, prepared detailed project plans,deployed enhancements and supported the core ERP system in the following countries – Sri Lanka, Malaysia, Thailand, India, Korea and Philippines; traveled extensively to all the above mentioned countries covering 18 plant locations on numerous occasions.

Established requirements management and change control process, mitigated effects of changing requirements and project risks in a highly visible environment. EDUCATION:

Post Graduate Diploma, Computer Technology, NIIT, Calcutta, India

Bachelor’s Degree, Commerce, University of Calcutta, West Bengal, India

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