Technical Support High School

HOANG (HENRY) NGUYEN

Phone: 714-***-****

Email: ***************@*****.***

Network and Systems Administrator

Qualification Highlights

Proven accomplished successfully career in Network / Systems administrator with over 17+ years of experience managing server and network infrastructures across multiple platforms and support variety enterprise environment. Effectively plan, design, install, configure, and optimize the IT infrastructure to consistently achieve high availability and performance.

Highlights of IT Skill

LAN/WAN and Servers Administrator

Project Management

Productivity improvement technical support

Technical Support

Servers/Network design and implement

Network Optimization

Security Solutions

Enterprise Wireless solution

Database Management

Training & Mentoring

Technology Summary

Hardware: Switches, Routers, Firewall, VoIP, SAN, NAS, Wireless, Polycom IP Video Conference, CCTV systems, Servers, Workstations, Laptop, Apple and Android hardware devices. Software: Windows server NT4, 2000, 2003, 2008, 2012, MAC OSX, Chrome OS, SQL, Exchange Server 5.5, 2003, 2007, 2010, 2013, Microsoft AD, Microsoft Hyper-V, VMware vSphere, Web IIS and Apache. Network and Servers Monitor Application Solar Winds, HP Procurve manager PCM, Cisco configuration. Servers Backup Application Brightstor Arcserve, Symantec Backup Exec. Systems imaging Symantec Ghost solution 2.1 and Acronis.

Experience

The Pegasus School June 2007 to July 2016

Huntington Beach, CA

Installed, optimized and configured new servers and application upgrades in existing network environment as per requirements.

Design, implementation, and optimization network infrastructure for entire school.

Monitored the LAN/WAN network environment including routers, switches, firewalls, and Internet access and software applications.

Enhance and optimize network performance with Quality of service (Qos)

Performed troubleshooting and diagnosis to hardware/software network failures, and provided resolutions.

Domain upgrade 2003 to 2007 and from 2007 to 2012 domain. Migrate internal domain from. Local to Int domain.

Successfully complete migrate 16 physical servers to 4 run on Microsoft Hyper-V.

Successfully setup run multiple Windows servers instance on VMware vSphere

Successfully migrate apps to Google cloud

Successfully deployed and manage over 4000 devices on the campus

Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for over 650 users over 4000 network devices.

Successfully migrated Exchange 2003 Server to Exchange 2007 and upgrade to Exchange 2010.

Successfully migrate well over 300 users’ mailbox to Google mail account.

Design and deploy wireless for entire campus within budget and no interrupt to end users

Direct in charge upgrading LAN to 10 gigabit fiber

During the tenure at Pegasus able to successfully complete multiple time upgrading and migrating LAN, Wan, VOIP

Provide and successfully implement CCTV solution for entire campus Telmar Network Technology 04/12/99 to 9/30/06

Irvine, CA

Responsible for IT day-to-day operation within Irvine Site, Coordinating all other operation on the other Site

In Charge of all IT purchase

Successfully migration six office location from Windows NT 4.0 to Active Directory 2003 and from Exchange 5.5 to exchange 2003

Install Configure and maintains organization's operating systems. Analyzes and resolves problems associate with server hardware, NT, application software. Detects, diagnoses, and reports NT related problems on both NT server and NT desktop systems

Installs new software releases, system upgrades, evaluates and installs patches and resolves software related problems

Keep and maintain update inventory database in Topics System to provide variety information for Sales,and Marketing Department

Successfully deploy Antivirus from Inoculate IT to Symantec with in two week ahead the schedule.

Assist restructure Network Back bone improve the network traffic up to 300%

Help and Support ERP project

Accomplish Deploy and upgrade PC for the whole corporation for the ERP project.

Organize and support upgrade Check Point VPN for remote user.

Administering and support maintain File Server, Print Server, Exchange Server, and Ceridian. Education

NEW HORIZONS, Anaheim, CA -2005 and 2004

Completed Introduction to Cisco

Completed MS 2274 Managing a Microsoft Windows Server 2003 Environment Completed MS 20011 Troubleshooting MS Exchange Server 2003 Completed MS 2400 Implement and Managing MS Exchange 2003 KNOWLEDGE ALLIANCE, Santa Ana, CA -2002

Complete MS 2272 Implementing and Support Windows XP TELMAR NETWORK TECHNOLOGY. Irvine, CA 2001

Completed ISO 9000 Quality System Course

Completed Introduction to TL 9000 Course

RANCHO SANTIAGO COLLEGE, Santa Ana, CA – 1998

Majoring in Computer Information System degree – an equivalent of A+ certificate Completed Courses: Windows 98/95/3.1, Windows Networking, NT 4.0 Server, NT 4 Workstation RANCHO SANTIAGO COLLEGE, Santa Ana, CA

Certificate in Automotive Technology - 1991

LOS AMIGOS HIGH SCHOOL, Fountain Valley, CA

High School Diploma - 1989

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