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Software Engineer

Pickering, Ontario, L1V 7H3, Canada
January 31, 2017

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**** ******** ****** ***: 905-***-****

Pickering, Ontario L1V 7H3 Email:


Seeking a position as a Software Packager/Desktop Architect that will enable me to expand my area of responsibility in a company with growth potential.


Over 10 years of experience in software packaging.

Proven ability to meet deadlines and deliver high quality results.

Excellent communication and interpersonal skills.

Excellent analytical and problem solving skills.

Work well under pressure to meet deadlines.

Operating Systems: Windows 2003 Server, Windows 2008 Server, Windows XP Professional, Windows Vista, Windows 7, Windows 8, Windows 10

Communications/Protocols: TCP/IP, DHCP, WINS, Ethernet, Token ring, LDAP

Languages/Utilities: Flexera Installshield Admin Studio, Altiris Wise Package Studio, VBScript, Winbatch, Orca, System Centre Configuration Manager Server 2007/2012, Windows PowerShell Script, VMWare Virtual Machine, Hyper-V, Microsoft Office applications, Softgrid Virtualization Center.


3/2015 – 07/2016

Senior Software Packager, Ricoh Canada

Created and customized software packages with InstallShield 14 for Windows 7 and Windows 10.

App-V application virtualization/sequencing using App-V 5.0 for Windows 7 32bit and 64bit.

Set up deployments including packages, collections, and advertisements on SCCM 2007/2012.

Worked with different teams to investigate and resolve issues.

12/2013 – 11/2014

Integration Engineer, Canadian Imperial Bank of Commerce (CIBC)

Customized applications into MSIs according to specific client needs and requirements using Installshield 11.5.

App-V application virtualization/sequencing using App-V 4.6 and 5.0.

Advertised and managed packages and collections in SCCM 2012 environment.

Performed multiple initial tests for each application with end user to ensure the applications were packaged correctly before final deployment.

07/2012 – 12/2013

Senior Software Packager, Bank of Montreal

Utilized InstallShield 11.5; created and managed packages for Windows 7 and Windows 8.

Made required changes into MSI based application by creating/modifying MST’s.

Worked with internal departments to enhance and automate business processes.

Worked with business units team leads to ensure the functionality of applications so that packages could efficiently be deployed to meet project timelines.

Provided ongoing support for application release management and patches.

06/2011 – 06/2012

Senior Software Packager, IBM Canada

Repackaged applications with Install Shield Admin Studio 9.5/10 and Altiris Wise Package Studio 8.0.

Created Microsoft Softgrid APP-V application.

Packaged, repackaged, tested, deployed and troubleshot applications.

Quality assured software packages and scripts. Consulted clients.

02/2011 – 05/2011

Senior IT Analyst, Hydro One

Participated in the project of migration from Windows XP to Windows 7.

Created and managed software packages for Windows XP and Windows 7 using Installshield Admin Studio 10.

Reviewed, analyzed, and modified product installation scripts.

Encoded, tested, debugged, and installed any required applications for Hydro One.

Managed continuous- and nightly-built processes; resolved source code conflicts and built process failures.

Provided technical support to development and QA teams, along with client support for installation issues.

02/2005 – 08/2010

Software Packager, IBM Canada

Created software packages on virtual machines in MSI format using Installshield and Wise for Windows Installer.

Modified MSI based vendor’s application by creating/modifying MST’s according to the client’s requirements.

Participated in projects of migrating and repackaging from Windows XP to Windows Vista/Windows 7.

Created and tested Tivoli wrappers for accounts that required Tivoli distribution.

Quality assured packages created by others: Checked MSI tables, registry key entries, DLLs conflicts, registration, etc.

Documented functional testing and application deployment strategies.

Created software packages for Microsoft security patches to be installed in silent mode.

Provided support to packaging solutions for domestic and international clients.

09/2001 – 02/2005

Consultant, CGI Group Inc.

Modernized Bell Canada’s desktop environment on NT4/W2K/XP/Novell platforms.

Created software packages in MSI format using Wise for Windows Installer, Installshield, and ZENworks.

Prepared packages for delivery via Microsoft SMS, Tivoli, and ZENworks.

Troubleshot and tested newly created packages for errors and other issues.

06/2000 – 05/2001

SMS Scripter, Quality Assurance, Unilever Canada Ltd.

Implemented repeatable built processes for unattended installation of various applications.

Provided Network and Software technical skills required to package in Wise Installmaster 8.0/8.01 corporate software for delivery via Microsoft SMS 2.0.

Provided ODBC and client server expertise required to modify scripts to properly connect multiple backend servers.

Researched issues arising from software incompatibility, resolution DLL, registry conflicts, and discrepancies.

02/2000 – 05/2000

Deployment Specialist

WSIB (Workplace Safety and Insurance Board) of Ontario

Rolled out over 1,500 users with standard NT4 desktop configuration.

Created and developed VBS scripts to perform data backup and recovery operations.

Instructed users and provided software support for standard and custom applications.

Handled and resolved client complaints.

10/1999 – 12/1999

SMS Scripter, Unilever Canada Ltd.

Scripted applications using Wise 6.0 to create the company’s desktop images to be installed on Windows NT 4 computers (servers and workstations) in unattended mode, via SMS 2.0 site server.

Created unattend.txt file to install Windows NT 4 workstation platform to Dell GX-1 machines.

Performed basic testing of new scripts.

08/1999 – 10/1999

Systems Engineer, Zurich Canada

Migrated over 1,000 desktop and laptop computers from Token Ring to Ethernet network.

Performed installations, upgrades and configurations for hardware, software and operating systems on different platforms (Windows 95/98, Windows NT 4 and NetWare 4.11) to new and existing computers.

Provided Ethernet connections and setup computers for clients.

Troubleshot software- and hardware-related problems.

12/1998 – 07/1999

Software Scripter, Nesbitt Burns Inc.

Replaced desktop computers within Nesbitt Burns’ 18 business units (in Canada and U.S.) with a standardized Windows NT 4.0 desktop.

Scripted different applications and drivers using Winbatch and SMS Installer.

Tested SMS packages by pushing them to client computers using the software distribution facilities in SMS 2.0.

Assisted end-users during pilot testing.

1988 – 1996

Computer Engineer

Computer Centre of Civil Aviation Ministry (Moscow, Russia)

Maintained mainframe hardware and system software.

Installed and maintained terminals and microcomputers attached to mainframes.

Troubleshot PC hardware and software.

Provided on-site and telephone support as well as troubleshooting for applications and networks.


1997 Canadian Business College, Toronto, Ontario

PC Specialist Diploma

1984 – 1988 Moscow Institute of Telecommunications

Bachelor’s Degree, Electronic Engineering (evaluated and acknowledged by the

University of Toronto)


Available upon request.

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