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Customer Service Sales

Location:
India
Posted:
January 31, 2017

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Page *

CURRICULAM VITAE

SARAVANAN .C

#**, ***** *****,

Main Road,

Agraharam,

Korattur

Chennai

PIN 600076

Tamil Nadu, INDIA.

CAREER OBJECTIVE

A Licensed Pharmacist with a real passion for healthcare and ability to develop and grow a Pharmacy Business. A Passion for customer service seeks a full-time position where I can apply my medication dispensing and Medical counseling skills to provide exceptional health services to customer.

EDUCATION

Diploma in Pharmacy

Annamalai University

Chidambaram, Tamilnadu,

INDIA.

Year : 1998

KEY SKILL AND ABILITIES

MEDICATION DISPENSING

Professional knowledge of S2, S3 and S4 products and a Good knowledge of vitamins, antibiotics and complementary medicines. COMMUNICATION AND COUNSELLING

Bright and enthusiastic personality, with good verbal and written communication skills. Experience in point-of-sale, and communicating with and counseling customers to resolve health and medication queries regarding OTC and Prescription Medications, Drug Therapy compliance, Drug interactions and supplements adept at and interested in maintaining good communication with colleagues to promote a positive, effective work environment.

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TIME MANAGEMENT

Outstanding ability prioritise and juggle multiple tasks, including Customer Service, Technical and Administrative task. WORK EXPERIENCE

October 1998 – February 1999

Annamalai University Medical College & Hospital

Chidambaram.

RESPONSIBILITIES

Dispensed Medications

Conducted professional prescription medicines counseling for NSAIDs regarding dosage frequency.

Communicated with Doctors via Phone.

ACHIEVEMENTS

Successfully provided medication advice to a diverse range of customers every day.

March 1999 – January 2002

Junior Pharmacist, Apollo Day/Night Pharmacy, Apollo Hospitals Enterprises Limited, Chennai.

RESPONSIBILITIES

Assisted in Medication Dispensing

Assisted with Patient counseling on S2 and S2 Products.

collected and Organised scripts in order of property

Manage stock and replenishment

Accurately dispensing drugs to patients according to a doctors prescription.

ACHIEVEMENTS

Demonstrated good problem-solving skills in Pharmaco Therapeutics and Administration.

Successfully assisted in customer medication counseling

Quickly adapted to the dynamics of a private pharmacy and retail environment

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Can work late evenings and weekends consistent with pharmacy opening hours.

Able to provide quality face to face customer interation. MARKETING EXPERIENCE

February 2002 – February 2003

Medical Representative in

ALEMBIC PHARMACEUTICALS

COMPANY PROFILE

Alembic Pharmaceuticals Ltd is an Indian based Pharmaceutical Company. The Company focuses on analgesic anti infective and cough and cold markets. It also focuses on Chronic Therapies, Orthopedic. Alembic Pharma Ltd is functional in the more than 75 countries all over the world.

RESPONSIBILITIES

Planning work Schedule and weekly and monthly timetables.

Arranging appointments with doctors and hospital medical terms

Reaching Annual sales targets; this may involve working with the area sales team.

ACHIEVEMENTS

Anticipating potential negative and positive impacts on the business and adapting strategy accordingly.

March 2003 - June 2009

MICRO LABS LTD

COMPANY PROFILE

Micro Labs limited is a Multi-Faceted healthcare organization with a proficient marketing team. State-of-the-art manufacturing facilities and R&D Centers, that are at par with International Standards, Ranking 10th among proscriptions and 20th in sales. RESPONSIBILITIES

As a Product Specialist

Indepth understanding of product knowledge

Brand building

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Improved Field coverage

Product promotion

To achieve organization targets

As a Territory Manager

Create and developing new customer

Establishment the organization in cardiology segment

Organizing meeting for Doctors

Conducting Medical Education program for doctors. ACHIEVEMENTS

Achieved sales yearly Targets

Achieved Individual product target rewarded a trip to Singapore

Rewarded Individual Product Training Program.

FROM JULY 2009-APRIL 2015

AREA SALES MANAGER IN LIFE CARE BIOTEC

COMPANY PROFILE

A brand new pharmaceutical Company having vide range of segments involved cardio, diabetics and vitamins.

RESPONSIBILITIES

Team Handling

To develop and Coach his sales force

To explore new Area’s potential

To lead his team in right direction as policies

to lead them to implement the marketing strategies

To keep them motivates

ACHIEVEMENTS

Achieved Team Targets

Getting more association’s with specialty doctors. MAY 2015-PRESENT

SENIOR AREA SALES MANAGER

BIOPHAR LIFESCIENCE

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COMPANY PROFILE

One of the well known organizations engaged in manufacturing and supplying pharmaceutical drugs, range includes tablets, capsules, soft gels & Syrups. A WHO & GMP certified production unit, testing, Laboratory, Research and development facility and warehousing and packaging division.

RESPONSIBILITIES

Accuracy and attention to details.

Managing multiple priorities

Coordinator

Promotes decision making, clarifies goals.

EDUCATIONAL DETAILS

QUALIFICATION

NAME OF

INSTITUTION

YEAR

OF

PASSING

PERCENTAGE

OBTAINED

1 SSLC

Govt. High School,

Ulkottai,

TamilNadu, India

1993 60%

2 HSC

Govt. Hr. School,

Elaiyur, Variyankaal,

Tamilnadu,India

1995 55%

3

Diploma in

Pharmacy

Annamalai University

Chidambaram,

Tamilnadu, India

1998 55%

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PERSONAL DETAILS

Name : SARAVANAN .C

Father’s Name : Chandrasekaran .R

Date of Birth : 15.06.1978

Age : 37

Interests : Listening to Music, Sports, Watching Movie Languages Known : Tamil & English

Additional : Normal Health, Non-Alcoholic

Non-Smoker

E-mail : acykfu@r.postjobfree.com

skype : saravanan.uk

Mobile : +91-0-98841 59503

+91-0-99624 89630

Passport : N2503456

DECLARATION

I declare that the above information is true to the best of my knowledge.

Signature



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