Customer Service Sales
Resume:
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CURRICULAM VITAE
SARAVANAN .C
Main Road,
Agraharam,
Korattur
Chennai
PIN 600076
Tamil Nadu, INDIA.
CAREER OBJECTIVE
A Licensed Pharmacist with a real passion for healthcare and ability to develop and grow a Pharmacy Business. A Passion for customer service seeks a full-time position where I can apply my medication dispensing and Medical counseling skills to provide exceptional health services to customer.
EDUCATION
Diploma in Pharmacy
Annamalai University
Chidambaram, Tamilnadu,
INDIA.
Year : 1998
KEY SKILL AND ABILITIES
MEDICATION DISPENSING
Professional knowledge of S2, S3 and S4 products and a Good knowledge of vitamins, antibiotics and complementary medicines. COMMUNICATION AND COUNSELLING
Bright and enthusiastic personality, with good verbal and written communication skills. Experience in point-of-sale, and communicating with and counseling customers to resolve health and medication queries regarding OTC and Prescription Medications, Drug Therapy compliance, Drug interactions and supplements adept at and interested in maintaining good communication with colleagues to promote a positive, effective work environment.
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TIME MANAGEMENT
Outstanding ability prioritise and juggle multiple tasks, including Customer Service, Technical and Administrative task. WORK EXPERIENCE
October 1998 – February 1999
Annamalai University Medical College & Hospital
Chidambaram.
RESPONSIBILITIES
Dispensed Medications
Conducted professional prescription medicines counseling for NSAIDs regarding dosage frequency.
Communicated with Doctors via Phone.
ACHIEVEMENTS
Successfully provided medication advice to a diverse range of customers every day.
March 1999 – January 2002
Junior Pharmacist, Apollo Day/Night Pharmacy, Apollo Hospitals Enterprises Limited, Chennai.
RESPONSIBILITIES
Assisted in Medication Dispensing
Assisted with Patient counseling on S2 and S2 Products.
collected and Organised scripts in order of property
Manage stock and replenishment
Accurately dispensing drugs to patients according to a doctors prescription.
ACHIEVEMENTS
Demonstrated good problem-solving skills in Pharmaco Therapeutics and Administration.
Successfully assisted in customer medication counseling
Quickly adapted to the dynamics of a private pharmacy and retail environment
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Can work late evenings and weekends consistent with pharmacy opening hours.
Able to provide quality face to face customer interation. MARKETING EXPERIENCE
February 2002 – February 2003
Medical Representative in
ALEMBIC PHARMACEUTICALS
COMPANY PROFILE
Alembic Pharmaceuticals Ltd is an Indian based Pharmaceutical Company. The Company focuses on analgesic anti infective and cough and cold markets. It also focuses on Chronic Therapies, Orthopedic. Alembic Pharma Ltd is functional in the more than 75 countries all over the world.
RESPONSIBILITIES
Planning work Schedule and weekly and monthly timetables.
Arranging appointments with doctors and hospital medical terms
Reaching Annual sales targets; this may involve working with the area sales team.
ACHIEVEMENTS
Anticipating potential negative and positive impacts on the business and adapting strategy accordingly.
March 2003 - June 2009
MICRO LABS LTD
COMPANY PROFILE
Micro Labs limited is a Multi-Faceted healthcare organization with a proficient marketing team. State-of-the-art manufacturing facilities and R&D Centers, that are at par with International Standards, Ranking 10th among proscriptions and 20th in sales. RESPONSIBILITIES
As a Product Specialist
Indepth understanding of product knowledge
Brand building
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Improved Field coverage
Product promotion
To achieve organization targets
As a Territory Manager
Create and developing new customer
Establishment the organization in cardiology segment
Organizing meeting for Doctors
Conducting Medical Education program for doctors. ACHIEVEMENTS
Achieved sales yearly Targets
Achieved Individual product target rewarded a trip to Singapore
Rewarded Individual Product Training Program.
FROM JULY 2009-APRIL 2015
AREA SALES MANAGER IN LIFE CARE BIOTEC
COMPANY PROFILE
A brand new pharmaceutical Company having vide range of segments involved cardio, diabetics and vitamins.
RESPONSIBILITIES
Team Handling
To develop and Coach his sales force
To explore new Area’s potential
To lead his team in right direction as policies
to lead them to implement the marketing strategies
To keep them motivates
ACHIEVEMENTS
Achieved Team Targets
Getting more association’s with specialty doctors. MAY 2015-PRESENT
SENIOR AREA SALES MANAGER
BIOPHAR LIFESCIENCE
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COMPANY PROFILE
One of the well known organizations engaged in manufacturing and supplying pharmaceutical drugs, range includes tablets, capsules, soft gels & Syrups. A WHO & GMP certified production unit, testing, Laboratory, Research and development facility and warehousing and packaging division.
RESPONSIBILITIES
Accuracy and attention to details.
Managing multiple priorities
Coordinator
Promotes decision making, clarifies goals.
EDUCATIONAL DETAILS
QUALIFICATION
NAME OF
INSTITUTION
YEAR
OF
PASSING
PERCENTAGE
OBTAINED
1 SSLC
Govt. High School,
Ulkottai,
TamilNadu, India
1993 60%
2 HSC
Govt. Hr. School,
Elaiyur, Variyankaal,
Tamilnadu,India
1995 55%
3
Diploma in
Pharmacy
Annamalai University
Chidambaram,
Tamilnadu, India
1998 55%
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PERSONAL DETAILS
Name : SARAVANAN .C
Father’s Name : Chandrasekaran .R
Date of Birth : 15.06.1978
Age : 37
Interests : Listening to Music, Sports, Watching Movie Languages Known : Tamil & English
Additional : Normal Health, Non-Alcoholic
Non-Smoker
E-mail : **********.**@*****.***
skype : saravanan.uk
Mobile : +91-0-98841 59503
+91-0-99624 89630
Passport : N2503456
DECLARATION
I declare that the above information is true to the best of my knowledge.
Signature
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