Customer Service Microsoft Office

Dharun Rajkumar S

E-Mail: ********@*****.***

Contact: +919*********

Seeking a professional environment where I can utilize my technical skills for the betterment of the company as well as my own.

A Brief Overview

A Budding professional who is looking to enhance his existing skills in a professional environment.

Technical understanding towards concepts pertaining to Data structure, wireless network (Network administration / network configuration )

Professional knowledge towards designing and manufacturing PCB boards.

Basic understanding on concepts related to C, C++ and advanced java.

Conceptual knowledge in software products (testing and documentation process)

Effective communicator with excellent relationship building & interpersonal skills; possesses a flexible & detailed oriented attitude with strong analytical, problem solving & organizational building abilities.

Projects

ACCURATE AND EFFICIENT OBJECT TRACKING BASED ON PASSIVE RFID (Final Year Project)

Software techniques used - Real time operating system / MP Lab v8.63 / Proteus8 / C / Hyperlink

SECURE AND EFFICIENT DATA TRANSMISSION FOR CLUSTER-BASED WIRELESS SENSOR NETWORKS

Software techniques used - Java

Technical Certification

Certificate in C, C++ & Java

Certificate in PCB (Printed Circuited Board) designing and manufacturing

Academics

BE Electronics and Communication – RVS Technical Campus - Anna University – Coimbatore (2012- 2016)

Senior Secondary Class 12 – St Paul’s Matriculation Higher Secondary School – Coimbatore (2012)

SSLC Class - St Paul’s Matriculation Higher Secondary School – Coimbatore (2010)

Basic Computer Skills

Applications - Microsoft Office (Word, PowerPoint, Excel, Ms Outlook)

TECHNICAL KNOWLEDGE PURVIEW

Operating Systems : Windows, Mac.

Languages : Java, C,C++

Designing Tools : Photoshop

Other Professional Experience

Stellar Technologies - Customer Support Executive - (July 2016 – October 2016)

Job Description – Interact by phone with outside parties to solicit orders for services provided by the concern and to collect information from parties and conduct a follow up.

Contact private individuals by phone

Deliver prepared sales scripts to persuade potential customer to enroll in program offered by our company

Describe services, describe our services to customers

Obtain basic info about customers who are interested in joining the program

To maintain potential customer database

Follow up on initial clients

Take customer through the sales process

Route calls to appropriate resource

Skills

Event Planning

Communication

Scheduling

PCB Designing

Customer Service

Microsoft Office

Personal Details

Date of Birth : December 28, 1994.

Languages : English and Tamil.

Passport Details : Furnishing upon selection

Contact this candidate