Customer Service Manager

SHERYLL MARIA PETERS

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+735*******

CAREER OBJECTIVE: Seeking for a challenging opportunity to utilize my skills and abilities for a suitable position based on my qualification, in your esteemed concern to create a fine atmosphere and to maintain international standards for the future plan, where I can apply my past experience for the progress of your organization.

EDUCATIONAL QUALIFICATION:

PURSUING PG DIPLOMA – EVENT MANAGEMENT

MBA – IB COMPLETED IN 2015.

BCA COMPLETED IN 2013.

PREVIOUS EXPERIENCE:

WORKED FOR 2 YEARS (2009-2011) IN CHILDREN’S PARK SCHOOL AS A TEACHER.

WORKED FOR 2 YEARS (2011-2013) IN SKANDA RESTAURANT AS AN ADMIN MANAGER AND ACCOUNTANT AND BUSINESS DEVELOPMENT OFFICER.

WORKED IN TAJ CLUB HOUSE (2014 – FEB – JUNE) AS A CORDINATOR AND CUSTOMER SERVICE.

WORKED FOR 1 YEAR(2015) IN ST.PATRICKS ANGLO INDIAN SCHOOL AS ATEACHER.

WORKED IN FIRST CADD INSTITUTE FROM 2015 – 2017 AS AN ADMINISTRATION MANAGER AND BUSINESS DEVELOPMENT OFFICER AND STATE COORDINATOR.

TECHNICAL SKILLS:

OPERATIONAL KNOWLEDGE OF MS WINDOWS, MS OFFICE, MS EXCEL, MS WORD, TALLY ERP 9.

TEACHING COMMUNICATIVE ENGLISH FOR ADULTS AND CHILDREN IN A DIPLOMATIC WAY.

HANDLED ACCOUNTS FOR AN INDUSTRIAL CATERING AND RESTAURANT WITH THE FOOD COSTING VALUE AND ALSO PROFIT AND LOSS FOR THE BUSINESS, INVENTORY DETAILS, STOCK PURCHASING ORDER, ETC.,

AREA OF INTEREST:

CREATING AWARENESS AND STANDARDS IN CONCERNS TO UPGRADE TO INTERNATIONAL STANDARDS AND FORM A SYSTEM TO MAINTAIN PROFIT IN BUSINESS AND TO PROGRESS, MOTIVATION OF GOOD CONFIDENCE TO THE EMPLOYEES FOR THE BETTERMENT OF THE BUSINESS, PASSION OF CREATIVITY FOR THE DEVELOPMENT OF THE CONCERN, VERY MUCH INTERESTED IN DEVELOPMENT OF BUSINESS.

LANGUAGES KNOWN:

S.No

Language

To write

To read

To speak

1.

English

Yes

Yes

Yes

2.

Tamil

No

Yes

Yes

3.

Hindi

Yes

Yes

No

4.

French

Yes

Yes

No

HOBBIES AND INTEREST:

Reading Books

Listening music

Playing Keyboard

I WOULD SURELY DO MY BEST WITH MY POTENTIALNESS FOR THE BETTERMENT OF THE CONCERN. I WOULD BE VERY THANKFUL IF I GET AN OPPORTUNITY IN YOUR BUSINESS CONCERN.

PERSONAL PROFILE

NAME : SHERYLL MARIA PETERS

DATE OF BIRTH : 19/03/1991

FATHER’S NAME : GERARD PETERS

ADDRESS : NO.94, VARADARAJA NAGAR, PERUMATTUNALLUR,

GUDUVANCHERY – 603202.

NATIONALITY : INDIAN

GENDER : FEMALE

MARITAL STATUS : SINGLE

DECLARATION:

I hereby declare that, the above mentioned information are true to the best of my knowledge.

YOURS TRULY,

(SHERYLL MARIA PETERS)

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