Management Project

Sachin H. Lanjewar

Email: ******************@*****.*** / Mobile: +1-417-***-****

Personal Details

Passport #: L9454119 (Valid H1 Visa holding) Date of Expiry: 05/20/2024

Country Visited: USA (H1 Visa)

Date of Birth: 10/08/1979

Address: 12353, Spanish Trace Dr., Apt#I, Maryland Heights, Missouri – 63043, USA.

Career Summary

Software Test practitioner with experience of over 11 years across functions entailing Test Management, Defect Management and Project Management in domains like Telecom, Insurance, Banking, PLM & ERP.

Key Deliverables Include:

Test Management having Waterfall and Agile Model Projects.

Relationship Management & Customer Satisfaction.

Liaison and Coordination.

Team Management including recruitment, mentoring, performance management, training & development.

Skills Set:

Project Co-ordination and Status Tracking.

Team Management.

Quality Assurance and Compliance.

Testing processes & Process Improvement.

Test Management Tools like HP Quality Center & Rally.

Defect Management Tools like JIRA.

RDBMS - Oracle 11, MS SQL Server 2000.

Database Management Tools – TOAD 12.6, SQL Developer 3.2.

Functional Testing Tool for API Testing – SOAP UI.

Automation Tool like Confirmiq, QTP.

Specialties:

Test Management & Delivery, Analysis, Onshore-Offshore co-ordination and People Management.

Excellent hands-on experience in Manual and Automation Testing. Expert in Integration Testing, System Testing, Integrated System Testing, End-To-End Testing, Regression Testing and Performance Testing.

Expert in Database Testing, Backend Testing and GUI Testing.

Well versed with Test Planning and implementing strong Test Strategies to get the testing completed efficiently in Time, within Budget and with Quality.

Expert in preparing Test Plans, Test cases, RTMs, Status Reports, Metrics, Defect Reports, Test Summary Reports and Lessons Learned documents.

Excellent Team Leadership skills, good experience on handling cross-functional teams operating from different locations.

Well versed with project management activities and processes involved in project life cycle like - Initiation, Planning, Execution, Monitoring & Controlling and Closure.

Well versed with Agile methodology - SCRUM framework

Well versed in Estimations, Resource utilization, Scheduling and Risk Management.

Expert in handling client escalations and resolving conflicts to the best interest of business

Good experience on conducting and facing Quality Audits, deep focus on following organization’s quality standards, processes and maintaining quality parameters within control limits.

Excellent in Requirement gathering, End-to-end Requirement Analysis and Reviewing requirements along with stakeholders like BRs, SRs, HLDs, ADs, AIDs and providing inputs.

Expert in handling client escalations and resolving conflicts to the best interest of business.

Good Analytical skills, quick and independent learning skills.

Good Analytical skills, quick and independent learning skills.

Deep focus on maintaining project Risk & Issue Registers and tracking them to the closure, maintaining project archives after each release.

Experience in testing on Mainframe Environment.

Work Experience Summary

Currently working as Test Lead for AT&T Account project at Tech Mahindra Ltd., USA since Feb, 2011 with experience of over 9 years across functions entailing Test Management & Delivery, Defect Management and Project Management in Telecom domain.

Snapshot on my prior work experience: My prior work experiences has been with organization like CSC (Computer Science Corporation) at RBS India, QUINNOX CUNSULTANCY SERVICES LTD, BASE INFORMATION MANAGEMENT (P) LTD & have worked upon major assignments like:

- Test Management, Defect Management & Project Management Activity for OSS application – Address Validation domain, Project Management & Capacity Management at TECH MAHINDRA LTD.

- SIT and UAT co-ordination for Non-Life Insurance domain in CSC India at RBS Gurgaon.

- Test Management and Defect Management Activity for PLM (Product Lifecycle Management) domain at QUINNOX CUNSULTANCY SERVICES LTD.

- Test Management and Defect Management Activity for ERP Administration & Manufacturing domain at BASE INFORMATION MANAGEMENT (P) LTD.

Employment Highlights

Company: Tech Mahindra Ltd.

Designation / Role: Test Lead

Department / Unit: Testing Services Line

Period: From Feb’2011 – Till Date

Organizational Roles and Responsibilities

Test Delivery Management:

Deliver projects (including staffing, ramping up, resolving technical conflicts, planning, risk management, change management and expectation management) as per committed timelines

Define or setup the Strategy for the Project

Work on SLAs & Handles quality audit

Preparing & Reviewing Project Plans

Client Interaction

Team Building/Mentoring/Counselling

Participate in Organization Initiatives and Tasks

Team/Group Development:

Team Building events, Initiatives on Competency Development and Building Culture / Value Systems

Setting Objectives

Mentoring to improve performance

Reviewing Performance

Personal Development Planning

Project 1: PED (Planning Engineering & Design)

Client: AT&T, USA

Environment: ActiveVOS, Java, Weblogic, SVN, SQL Developer, IE 11, Windows XP.

Domain: Telecom

Designation: Test Lead

Period: From March’2015 to Till Date

Description: PED will be a centralized planning tool for mobility and non-mobility;

in and out of franchise. It is intended to replace CSSNG, E-PADD, MNO, Planning/Infrastructure (NSSdb), EMMY, iPlan, NAM, MIND, eCAP, IWOS and AUTOFORMS.

Deliverables:

As a Test Lead and Agile SCRUM Master, leading a Java based project with full Software Development Cycle including - Design, Development, Testing and Deployment in Agile methodology with a team of 9 cross-functional resources.

Facilitating ceremonies like Vision meetings, Daily Standup meetings, Customer Demos and Retrospectives.

Deeply involved in Planning, Estimations, Scheduling and Resource Utilization.

Conducting internal review meetings to analyze User Stories and report issues if any.

Involved in Test case design & Execution Automation.

Conducting thorough internal reviews for Design documents, Development Plans, Test Plans to minimize the External Review Defect Density.

Assigning tasks to team members and tracking them to closure within time period.

Thorough Monitoring and Controlling over Development of Test Execution activities.

Deep involvement in Test Execution, Monitoring & Controlling and Defect Management.

Ensure timely delivery without Severity 1, Severity 2 and Severity 3 defects open.

Deep focus on implementing Lessons Learned identified during Retrospective meetings.

Reporting delivery status, metrics to all stakeholders.

Maintaining Risk and Issue Register and tracking them to the closure.

Resolving conflicts to the best interest of business and in favour of customer.

Preparing Project Health Report and presenting them in quarterly PMR (Project Management Review) meetings.

Following organization’s quality standards, participating in Quality Audits and clearing non-compliances if any.

Maintaining healthy environment in the team, resolving conflicts and encouraging team members to put their best efforts.

Project 2: PACE (Project Administrator & Control for the Enterprise)

Client: AT&T, USA

Environment: Dot net, Sql server 2008

Domain: Telecom

Designation: Test Lead

Period: From Feb’2011 to Feb’2015

Description: The PACE solution strategy will be deployed across multiple releases. The solution is built upon the Meridian Systems Proliance standard software product with the addition of multiple integrations and customized automations to facilitate the management of a large volume of projects per user. This allows for efficiency and standardization in project management coupled with flexibility to achieve the AT&T security and administration requirements.

Deliverables:

Working with the application and technical architecture teams to plan, prepare and execute the product test.

Accountable for all offshore Test deliverables.

Working with the Onshore Test Lead to plan the test deliverables.

Managing testers’ work throughout test plan development and test execution to confirm that testing is on time.

Confirming that all testing results are easily accessible (e.g., stored in HP - QC) and understandable.

Measuring and monitor progress during test to confirm that the application is tested validated, and that it meets expectations.

Confirming that the team follows the testing standards, guidelines, and testing methodology as specified in the testing approach.

Review the Defect Testing process to confirm that defect tracking (identification, fixing, re-testing and migration of defects) is properly addressed. If not, define the defect tracking process and incorporate it into the overall development process.

Reviewing test and validation results to confirm that they meet the Product Test entry and exit criteria.

Participating in quality management reviews to confirm adherence to all quality management plans and standards.

Coordinating the cross-team testing activities and support;

Communicating to stakeholders/management on testing progression, issues and risks.

Overall Achievements till date:

Delivering the project on time as per the client expectations.

Participated in performing the review exercise for Clients testing templates & documents.

Campus Recruitment.

TechM Cookie Awards:

Certificate of Appreciation for excellence in handling AT&T quarterly releases and achieving high degree of customer satisfaction through technical & team handling initiatives.

-TechM Cookie Award FY12-13-Q4

-TechM Cookie Award FY14-15-Q2

Name of the Company: CSC (Computer Science Corporation), India

Designation / Role: Sr. Software Test Engineer

Department / Unit: Testing Services

Period: From Aug’2008 – Feb’2011

Project 1: Dresdner

Client / Department: Dresdner Bank, CommerzBank

Work location: Mumbai, Maharashtra India

Domain: Banking, Flexcube

Designation: Sr. Software Test Engineer

Period: From Sep’08 to Nov’08

Description: Dresdner Bank is Germany’s Allianz group Company. They are planning to open their retail business in India in 2009.For this Dresdner bank use Flexcube (Ifex product) & CSE will handle the Testing Part for this project.

Deliverables:

Performing High level Test Strategy, Planning.

Involved in Writing test Scenarios. Be a part of Flexcube product Training.

Handel the different modules like CASA, SMS, Branch-operation, Internet Banking, and Term deposit.

Project 2: Domino Phase III

Client / Department: Royal Bank of Scotland, Gurgaon, Haryana India

Department / Unit: RBS Insurance Testing

Work location: Gurgaon, Haryana India

Domain: UK - Insurance, Travel, Pet, Home, Motor.

Designation: Sr. Software Test Engineer

Tools & Technology: Test Director 7.6, Mainframe, JCLs, Datasets,

Period: Nov’08 to Feb’2011

Description: Domino Phase III the product where Van policy is separated from motor policy. Although region code & RCP code for van & motor is separated. Make the product suitable for Commercial and Business use to tap into the SME market.

Home Emergency is the product within main Home policy which is mandatory as part of the cover offered. The intention is to offer a simplified, fixed price, Home Emergency product (HE) with standard wording for the following brands: Churchill, Direct Line, Privilege, RBS, Nat West, TPF, Virgin Money, The One Account, Ulster Bank and Mint.

Achievements:

Letter of Recognition from Client – RBS, Gurgaon, Haryana India.

Name of the Company: Quinnox Consultancy services Ltd.

Designation / Role: Testing Consultant

Department / Unit: Quality Control and Testing

Period: From March’2007-July’2008

Domain: PLM - Product Development Life Cycle Management

Environment: JDK 5.0, JDK 1.4, Hibernate, EJB, Swing and Applets, XP, DB2

Tools: Quality Center 8.2

Clients: Vanity Fair (US)

Description: StrIDE is a Product Life Cycle Management solution, which functions as a central system for designing, costing and evaluation of their products in the Pre-production phase. It’s a full-featured solution for managing product information from concept through end-of-life. It is an integrated suite of application that increases speed to market and facility collaborative global communication with engineering, manufacturing and sourcing suppliers around the globe, whether the manufacture is internal or sourced.

Products include Garments, Innerwear, Sportswear, Jeans wear, Footwear, Bags etc.

Deliverables:

Involved in Modulwise checklist running, Performance Testing (Manual), Functional Testing, and Regression

Testing. Bug tracking and reporting.

Running checklist Modulwise to ensure coverage of functionality and conformance to business requirement.

Updating and maintaining the results in Test Director for all the defects found during testing and follow up.

Preparation of Module wise (FFD) Functional Flow Document.

Involved in Sanity Test on each builds manually.

Involved in preparing the Test case document.

Involved in writing the test cases on the basis of use cases.

Name of the Company: BASE Information Management (P) Ltd.

Designation / Role: QC Executive

Department / Unit: Testing

Period: From Feb’06-Feb’07

Modules: Administration, SCM, Finance, Manufacturing, System

Client: Sun Pharmaceutical Industries Ltd. Bajaj Electricals, Brit World etc.

Environment: Windows 2000, Oracle 9.0i, DB2, Java, Power Builder

Server: JBOSS, Tomcat

Description: Integrated Trading & Manufacturing (ITM) automates the business process and manages the information of business house involved in trading or manufacturing activities. The ITM-Distribution-Sales & Accounts Receivable is an integral part of ITM software, which automates the functions related to sales.

Deliverables:

Involved in Requirement analysis, GUI testing, Performance Testing, Functional Testing, Regression Testing.

Generated test case, execute test cases, traced and report bugs.

Work on project work as per user’s requirement.

Provide second line support for ITM including handling faults raised by users and out various proactive maintenance

activities, to minimize fault levels.

Provide online support group and help desk to determine nature of fault, fault resolution.

Building up a very strong customer support and communication structure.

Education

B.Tech. - 63.01%

Amravati University - Shri Shivaji collage. Of Engg, Akola, Maharashtra, India – July 2003

Diploma - 64.00%

Bombay Board - Shri Datta Meghe Polytechnic, Nagpur, and Maharashtra, India – May 2000

Certifications

Software Quality Certification from ATS Infotech – August -2005

References & Documentation Available on Request

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