Vimal Gaur

Contact No: 302-***-**** E-mail:acyk0s@r.postjobfree.com

Experience Summary

10+ Years of experience in IT Industry

3+ Years technical experience in Pega, PRPC

8+ Years technical experience in PowerBuilder, PFC

8+ Year Experience in multiple databases, Sybase, Oracle, SQL Server and Informix.

Excellent analytical, logical and programming skills.

Professional Experience

Worked as an Application Developer – Apps Prog in Bank of America, Newark (Delaware), USA from October 2014 to January 2017

Worked as a Sr. Analyst in BA Continuum India Pvt. Ltd, India/US from March 2009 to Sept 2014

Worked as an Associate Consultant and Consultant in Capgemini Software India Pvt. Ltd, Pune (M.H.), India from June 2006 to Feb 2009.

Skills

Domain : Banking (Credit Cards, Loans), Credit/Debit Card (Fraud/ Non Fraud disputes)

Languages : PowerBuilder 12.5, PowerBuilder 11.5, Power Builder 10, PB 8.0, PFC, PRPC, Pega 7.1, Pega 6.2, Pega 5.4

Database : Sybase Adaptive Server Enterprise, SQL Server, Oracle, Informix

Operating Systems : Windows 2000, XP professional, Windows 7

Environment : Client/Server

Internet Tools : ASP.Net, HTML, ASP.

Defect Management : HP Quality Center, HP ALM, Rally, PMF

Process : Waterfall and Agile Methodology

Source Control : IBM Rational Team Concert (RTC), PB Native, Borland StarTeam, MKS

Other : C++, Tuxedo, SOAP and REST services integration in PowerBuilder and Pega, SOA architecture (client Server), DLL and OCX control integration in PowerBuilder, DB2 calls from PowerBuilder, Smart Dispute Framework,

Invoke Java Webpages in PowerBuilder Container, Object Oriented framework, SQL queries. Creating Proxy objects to call Web Services, call to external

Web services provided by associations (VISA).

Educational Details

Bachelor of Engineering (Computer Science and Engineering) from Madhav Institute of Technology and Science Gwalior (M.P.) in the year 2004 affiliated by RGPV university Bhopal.

Training Undergone & Certifications Acquired

Completed Pega training/workshop in Bank of America.

Completed agile training in Bank of America.

Completed Credit Card Domain training in Bank of America.

Completed AML (Anti Money Laundering Training) in BACS.

Completed Banking and Finance domain training in Capgemini.

Completed Consumer Banking training in BACS.

CCNA certified.

Completed C, C++ language certification in the college certification program.

Major Projects

Project # 13

Project MACS Application Support– Claims Processing

Organization Bank of America

Client Bank of America

Duration November 2016 – January 2017

Objectives

The MACS application is a critical banking application used by several Bank of America departments for non-fraud credit card claims processing and credit account management. The MSS application is currently used by four key Bank of America departments: (1) Disputes and Interbank; (2) Specialty Units – Suspense, Payments, and Mail Access Customer Satisfaction (MACS) Services; (3) BICs; and (4) Quality Assurance and Compliance. Each of these departments relies on Bank of America’s proprietary MSS application to support non-fraud claims and credit account management measures.

Technical Skills PowerBuilder 12.5, Tuxedo, Informix

Role/Contribution

Worked on multiple projects within MACS application

Lead SME and technical lead in Scrum team

Requirement study and design

Creating user stories (working with LOB and Business Analyst)

Coding of various modules.

Unit testing of the application.

Working with external teams ( upstream/downstream applications)

Knowledge transfer to Junior team members in team

Worked on Various Production issues in MACS application

Project # 12

Project Non Fraud Disputes in Pega (CCMS/EPIC/Wadworth)

Organization Bank of America

Client Bank of America

Duration September 2014 – October 2016

Objective CCMS Application used by Non Fraud claims call center agents to resolve customer disputes. Disputes can come through various channels like online banking, email, calls, Fax. Associates create cases for every dispute through CCMS application. Every dispute is resolved by credit or debit the disputed amount.

Technical Skills Pega 7.1, Pega 6.2, Pega 5.4, Web services Intégration Framework

Role/Contribution

Requirement study and analysis of the system.

Worked on Pega applications Wadworth( Pega 6.2), CCMS ( Pega 5.4), EPIC (7.1)

Worked on Smart Dispute Frame Work.

Follow agile methodology.

Coding of various modules.

Unit testing of the application.

Involved in development and testing phase

Project # 11

Project ATM Credit Card Payment

Organization Bank of America

Client Bank of America

Duration Jun 2014 – August 2014

Objectives

This project will introduce self-service payment capabilities at the ATM that enables financial center associates to focus on tasks that require associate interactions while the ATM will support fulfillment of customer initiated payments at a self-service machine. Customers will be able to swipe or dip credit cards and make a payment via cash or check at any Bank of America ATM or ATA Unassisted that currently accepts deposits without a PIN being required.

Skills Pega 6.2, Pega 7.1

Role/Contribution

Requirement study and analysis of the system.

Worked on Pega application EPIC ( Debit and Credit Card)

Worked on Smart Dispute Frame Work.

Follow agile methodology.

Coding of various modules.

Unit testing of the application.

Involved in development and testing phase

Project # 10

Project C3PM Card Core Platform Conversion

Organization Bank of America

Client Bank of America

Duration July 2012 – June 2014

Objective C3PM is migration of 30+ year old BAC consumer card posting and billing platform (MBNA) to TSYS (TS2). Convert all existing consumer credit card, Consumer finance and EBLOC accounts and history to the TS2 Consumer Card Platform. Integration of upstream/downstream systems including internal and 3rd party vendors. Maintain the integrity, validity and processing for customer, account and transaction related data. Integrate TSYS reporting to enable the LOB to update the fields as possible.

Technical Skills Power Builder 11.5, Middleware (Tuxedo),.Net, Informix.

Role/Contribution

Lead Developer/SME

Requirement study and analysis of the system.

Follow agile methodology.

Coding of various modules.

Unit testing of the application.

Involved in development and testing phase

Project # 9

Project Credit Refund Tool

Organization Bank of America

Client Bank of America

Duration December 2009 – June 2012

Objectives Credit Refund processes courtesy adjustments is addressing fair treatment and consistency when associates are providing courtesy reactive fee or interest refunds. We will be able to report through the new tool, the occurrences and reasons for why associates in Claims are submitting courtesy fee refunds, and they will be adhering to the fee refund strategy by leveraging the tool. We are at risk if associates continue to process courtesy adjustments, outside of the tool, and potentially the strategy for courtesy adjustments. This will help the bank financial benefit, looking at lines of business and the volume of adjustments coming through various front end applications.

Technical Skills PowerBuilder 12.5, Oracle, PL/SQL

Role/Contribution

Requirement study and design

Coding of various modules.

Unit testing of the application.

Working with external teams ( upstream/downstream applications)

Knowledge transfer to Junior team members in team

Project # 8

Project OLB/Industry Compliance, Integrated releases/ L3 Support

Organization BA Continuum India Pvt. Ltd.

Client Bank of America

Duration September 2009 – November 2009

Objective The OLB Industry Compliance project addresses all MasterCard, Visa, and American Express mandatory specifications impacting internal systems that support Card Services consumer credit card products, issued either as part of October 2009 Industry Compliance or in other Association publications, that are required to be implemented in October 2010 and April 2011. Industry Compliance supports MasterCard, Visa, and AMEX mandated changes to North American and European processing.

The scope of this project is to primarily implement system enhancements to clearing, settlement, authorization, and dispute processing systems.

Technical Skills Power Builder 11.5, Middleware (Tuxedo), Oracle, PL/ SQL.

Role/Contribution

Requirement study and analysis of the system.

Follow agile methodology.

Coding of various modules.

Project # 7

Project Visa Pay wave

Organization BA Continuum India Pvt. Ltd.

Client Bank of America

Duration June 2009 – August 2009

Objective The OLB Industry Compliance project addresses all MasterCard, Visa, and American Express mandatory specifications impacting internal systems that support Card Services consumer credit card products, issued either as part of October 2009 Industry Compliance or in other Association publications, that are required to be implemented in October 2010 and April 2011. Industry Compliance supports MasterCard, Visa, and AMEX mandated changes to North American and European processing.

The scope of this project is to primarily implement system enhancements to clearing, settlement, authorization, and dispute processing systems. .

Technical Skills Power Builder 11.5, Middleware (Tuxedo), Oracle.

Role/Contribution

Requirement study and analysis of the system.

Follow agile methodology.

Coding of various modules.

Upgrade PowerBuilder 10.0 to 11.5

Project # 6

Project April IC

Organization BA Continuum India Pvt. Ltd.

Client Bank of America

Duration March 2009 – May 2009

Objective MasterCard (MC), VISA (VS) and American Express (AMEX) mandate two installations per year for system enhancements, one in April and one in October. April 2010 Industry Compliance will install the specifications mandated for installation in April 2010. The main purpose of the semi-annual Industry Compliance projects is to maintain compliance with MasterCard, VISA and American Express Operating Regulations. As the Associations refine existing programs and add new ones, Industry Compliance projects update Bank of America's NA and EU consumer credit card systems to operate in accordance with the new rules.

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Technical Skills Power Builder 10.0, Middleware (Tuxedo), Informix.

Role/Contribution

Requirement study and analysis of the system.

Done the High Level Designing for newly added functionality.

Coded of various modules.

Unit testing of the application.

Involved in development and testing phase

Delivered project into production without any issue

Project # 5

Project US AML

Organization BA Continuum India Pvt. Ltd.

Client Bank of America

Duration January 2009 – Feb 2009

Objective TSS and CLMS Applications modified to capture CIP and KYC (Know your customer data) for Anti Money Laundering.

Technical Skills Power Builder 10.0, Middleware (Tuxedo), Informix.

Role/Contribution

Requirement study and analysis of the system.

Done the High Level Designing for newly added functionality.

Coded of various modules.

Unit testing of the application.

Involved in development and testing phase

Delivered project into production without any issue

Project # 4

Project Vision Support Engine

Organization Capgemini Software (I) Pvt. Ltd.

Client HSBC

Duration December 2008 – January 2009

Objective To fix any production issue we use support engine tool. If any issue comes up with wrong data being updated to any table, then the support team uses the support engine tool to update the right data to the specified table. Support engine tool is used to make modifications to the data in different databases like Sybase/IMS/DB2.

Technical Skills / Languages Power Builder 8.0, Sybase 12.5, UNIX

Role/Contribution

The issues that may be resolved taking some time will be taken up by Level 3 support. We are the Level 3 support team. Generally the Level 3 support will analyze the issue and will try to give a permanent fix for it.

Requirement study and analysis of the system.

Done the High Level Designing for newly added functionality (WID’s).

Prepared Initial Approach document to be discussed in Architectural Review Meeting.

Preparation of the High Level Design Document which included designing of Proposed Process Flow.

Coding of various modules in Sybase as backend.

Unit testing of the application.

Developing stored procedure based on business logic.

Involved in development and testing phase.

Project # 3

Project GSE Phase – I and Phase – II

Organization Capgemini Software (I) Pvt. Ltd.

Client HSBC

Duration Feb 2008 – Nov 2008

Objective To provide the best rate to customer. GSE conventional conforming loans that meet secondary market Freddie Mac standards may provide the best rate for which their applicants are eligible. A secondary objective is also to sell the loans to GSE and hence reduce the risk on the loan and keep the money flow in the cash registers in the time of subprime crisis.

Technical Skills Power Builder 8.0, Sybase, UNIX

Role/Contribution

Worked as a key team player, in providing business and technical solutions and implementing the same.

Implement business rules for assessing GSE.

Consolidation of team work and Interaction with Onsite Coordinator.

Involved in development and testing phase.

Project # 2

Project Vision Optimization

Organization Capgemini Software (I) Pvt. Ltd.

Client HSBC

Duration June 2007 – Feb 2008

Objective SP tuning and reduce Data calls from Front End

to reduce server Utilization.

Technical Skills Power Builder 8.0, Sybase, UNIX,

Role/Contribution

Played the Key role of a team member to test the system.

Involved in development of Master SP’s. This Master SP’s are executed instead of individual SP’s.

Project # 1

Project Escrow Originations

Organization Kanbay Software (I) Pvt. Ltd.

Client HSBC

Duration June 2006 – May 2007

Objective Escrow will provide the client with a form of debt management

Assistance and reduce the amount of financial stress the client may face from paying their taxes and insurance installments on their own.

Technical Skills Power Builder 8.0, SQL Server, Sybase 12.5

Role/Contribution

Worked as a Team Member.

Implemented New Screens for Tax, Insurance and Disbursements of the loan based on the Service Oriented Architecture

Involved in development and testing phase.

Achievements and Awards

Appreciation certificate for MSS 2014 C3PM Conversion to TSYS in Bank of America.

Appreciation certificate for MSS 2012 Integrated Release in BACI.

Appreciation certificate for OCT IC and Nov 2011 Integrated Release in BACI.

Appreciation certificate for April IC and Integrated 2010 Release in BACI.

Appreciation certificate for Easy Pay Project in Capgemini.

Appreciation certificate for Vision Optimization Project in Capgemini.

Personal Details:

Father’s Name : Mr. Vijay Singh

Marital Status : Married

Gender : Male

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