Project Manager / Implementation Manager

JULIA ORENMAN

Franklin Lakes, NJ

Phone: 201-***-****

Email: *****.*******@*****.***

OBJECTIVE: Extensive experience in managing global and enterprise IT project life cycle through all phases. Proven ability to deliver high quality IT products and services on schedule.

TECHNICAL SUMMARY

Tools: MS Project, MS Office tools, Lync, MS SQL Server, Sharepoint, Visio, Snagit, SABRE, JIRA, QTP, Loadrunner, Adobe Acrobat

EXPERIENCE

06/16 – Current A Biz Action Insure Me Agency, Fair Lawn, NJ

QA Manager / Business Analyst / Project Manager

Document functional requirements, system design specifications, workflow diagrams and interface designs.

Track project status and assure process compliance of application development.

Manage IT related projects using Microsoft Project

Implemented projects into production

Provided full implementation support after production deployment

Providing the overall project status to the QA Manager

Lead cross-functional delivery teams to deliver important business outcomes

Outlined tasks for the QA team to complete for the project

Involved in full lifecycle of all projects.

Provide QA estimates based on the given requirements.

Create Test Plans and outline all necessary testing requirements.

Participate in the E2E and User Acceptance testing

Designed and executed test cases using QTP and Test Director based on Functional and UI specifications

Analyzed and investigated all the issues and follow up with the developers

04/06 – 04/16 LibGO Travel / Flight Centre, LTD, Ramsey, NJ

Lead QA / Business Analyst / Service Manager / IT Project Manager/IT Implementation Manager

Work on global projects with geographically diverse teams

Performed hands on project work on PCI Compliance

Performed budget/cost analysis

Document functional requirements, system design specifications, use cases, workflow diagrams and interface designs.

Track project status and assure process compliance of application development.

Manage IT related projects using Microsoft Project

Implemented projects into production

Provided full implementation support after production deployment.

Verified applications involved into Azure Cloud migration

Lead cross-functional delivery teams to deliver important business outcomes

Develop integrated IT project plans to establish, monitor, manage and report key milestones and deliverables

Work closely with the development team to coordinate the system changes and with the QA team to ensure appropriate system testing.

Prepared and delivered effective communications regarding status of project for both internal and client teams

Performed hands-on project work, including analysis, schedules, design, process engineering, change management.

Involved into implementing Agile process

Involved in full lifecycle of all projects.

Provide QA estimates based on the given requirements.

Create Test Plans and outline all necessary testing requirements.

Provide full support for financial applications used by Finance team

Design and execute SQL queries to perform database testing.

Participate in the E2E and User Acceptance testing

02/05 – 04/06 e-Scholastic Inc, New York, NY

Sr. Quality Assurance Analyst / Lead QA

Outlined tasks for the QA team to complete for the project

Relay to the Business all QA questions and comments regarding the project

Providing the overall project status to the QA Manager

Tested e-Scholastic web-based Internet applications (BookFairs and Search)

Designed and executed test cases using QTP and Test Director based on Functional and UI specifications

Provided mock testing based on the UI specifications

Designed system and load test plans for new and existing applications

Designed and executed script for Load and Performance testing using LoadRunner

Interpreted stress test data for capacity planning purposes

Designed and executed Oracle queries to do the database testing

Analyzed and investigated all the issues and follow up with the developers

Used basic knowledge of Java and Oracle language for the test and work purposes

Kept track of all bugs found and input them using the Bugs Database program using TeamTrack program

Participated in the ETE and User Acceptance testing

Was involved in full lifecycle of all projects

07/04 – 01/05 Forex Capital Markets, New York, NY

Quality Assurance Analyst

Tested GUI and Internet Applications (SForce).

Designed and executed testcases for FX Trading, Dealing Stations and FX Office.

Used Automatic QA tools, such as QA Run.

Participated in full regression testing of the GUI and Web Applications

Kept track of all bugs found and input them using the Bugs Database program (TestTrack Pro)

Used basic knowledge of Java and Oracle language for the test and work purposes.

Designed and executed Oracle queries to do the database testing.

Analyzed and investigated all the issues and follow up with the customers.

Participated in the performance and load testing of the Web Site.

12/03 – 06/04 America OnLine, White Plains, NY

Quality Assurance Analyst

Tested AOL Channels, like: Music Search, Moviefone etc .

Tested Mocks for the AOL channels

Created test cases based on the PRD and DRD

Tested Web publishing tools for the channels.

Participated in full regression testing.

Kept track of all bugs found and input them using the BLT Bugs Database program

Used basic knowledge of Java and SQL language for the test and work purposes.

Designed and executed SQL queries to do the database testing.

Analyzed and investigated all the issues and follow up with the customers.

Participated in the performance and load testing of the AOL channels

08/02 – 02/03 Medco Health Solutions, Franklin Lakes, NJ

Lead QA

Tested web based Pharmacy Applications (HIPAA, eSD).

Tested pharmacy applications on mainframe, using CICS and VSAM platforms.

Used Automatic QA tools, such as Empirix tools (e-Tester).

Organized and Managed QA process.

Responsible for Web testing.

Participated in full regression testing of the Web Applications

Kept track of all bugs found and input them using the Bugs Database program (Remedy).

Designed and executed test cases for different projects.

Analyzed and investigated all the issues and followed up with the programmers.

Participated in full regression and stress tests of the Web Site application.

Used basic knowledge of Java language for the test purposes.

Was involved in full lifecycle of all projects.

11/00 – 03/02 Manhattan Telecommunications, New York, NY

QA Coordinator / Billing Manager

Tested GUI and Internet Applications

Used Automatic QA tools, such as Mercury Interactive tools and QuickTest

Developed and executed scripts using Winrunner tool to test the functionality and broken http links

Tested accounting application on PeopleSoft

Set up load testing and site performance monitoring using LoadRunner tool

Organized and managed QA process in the company

Designed unit and system test plans for new and existing software

Created Visio diagrams for test plans and test cases

Kept track of all bugs found and input them using the Web Defect Manager program

Participated in full regression and stress tests of the Java applications

Interpreted stress test data for capacity planning purposes

Was involved in full software development lifecycle for all projects

Analyzed and investigated all the issues and followed up with the customers

Used basic knowledge of Java and SQL language for the test and work purposes

Designed and executed SQL queries to get the data for billing inquiries

Designed and executed billing Reports system for Payphone customers using Crystal Reports, designed labels for Billing CD’s utilizing Avery Program

Developed billing reconciliation test system

Provided technical support to clients with bill issues, took second level escalations

06/00 – 09/00 Marchfirst, New York, NY

Quality Assurance Specialist

Tested web based Internet Applications for the Saks 5th Avenue web site

Used Automatic QA tools, such as Silk and Silk Performer tools.

Was responsible for Web Site testing.

Kept track of all bugs found and input them using the Bugs Database program.

Analyzed and investigated all the issues and follow up with the customers.

Participated in full regression and stress tests of the Web Site application.

Participated in the performance and load testing of the Web Site.

Interpreted stress test data for capacity planning purposes.

Used basic knowledge in Java language for the test purposes.

Was involved in full lifecycle of all projects.

02/00 – 05/00 Sportcut.com, New York, NY

QA Coordinator

Tested GUI and Internet Applications.

Used Automatic QA tools, such as Astra QuickTest and Mercury Interactive tools.

Organized and Managed QA process in the company.

Responsible for Web Site testing.

Designed and executed SQL queries to get the data.

Designed and executed the Web Link Analysis reports using Webtrends Suite.

Provided technical support over the phone to clients with browsers issues.

Analyzed and investigated all the issues and follow up with the customers.

Designed unit and system test plans for new and existing software.

Drew Visio diagrams for test plans or test cases.

Kept track of all bugs found and input them using the Web Defect Manager program.

Participated in full regression and stress tests of the Web Site application.

Interpreted stress test data for capacity planning purposes.

Used basic knowledge in Java language for the test purposes.

Involved in full lifecycle of all projects.

03/99 - 02/00 Broadview Networks, Long Island City, NY

Quality Assurance Analyst

Tested GUI and Internet Applications.

Used Automatic QA tools, such as SQA Robot.

Responsible for testing the Billing Process.

Designing and executing queries using Microsoft Access.

Provided the technical support over the phone to clients with billing issues.

Designed unit and system test plans for new and existing software.

Participated in full regression and stress tests of a large scale banking application.

EDUCATION Potsdam College, Potsdam, NY, 12/1996

BS in Computer Science

Proworks School, Fair Lawn, NJ

Visual Basic 5.0, 6.0 and MS SQL Server 6.5 and 7.0

DCIC Business Institute, Brooklyn, NY

Solaris 8 and UNIX Administrator

PMI Project Management Institute

PMP Certification

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