Address: Mobile no: +91-984*******

**, ************* *****, *-****: acyjrs@r.postjobfree.com

Thailavaram, Potheri – 603203 LinkedIn: https://www.linkedin.com/in/mohamed-salik-24803563 MOHAMED SALIK

Operational Level Management

MBA (Operations) from NIBM with expertise in leadership and project management To continue my career with an organization that will utilize my Management, Supervision & Administrative skills to benefit mutual growth and success Summary

A result oriented professional with more than 12 years’ of experience as Team Leader, Workflow Coordinator, Project Coordinator, Document Specialist, Proof-reader and Data Processor in Automotive Service, KPO, BPO and E-publishing industry

Currently associated with Renault Nissan Technology and Business Centre as Team Leader

(Project Management)

Strong background in designing presentation, market research and analysis, report writing, process / sub-process creation and general project management

Managed teams through a process driven environment, contributing towards overall profitability and productivity in operations through effective client relationships

A leader with strong analytical and problem solving skills, with abilities in devising effective strategies for augmenting business, identifying and designing new processes and initiatives promoting towards the growth of the organization

A dedicated and enthusiastic leader, able to communicate, delegate, coordinate, direct, train, support and motivate subordinates to its fullest potential

Creative, resourceful, flexible, able to adapt to changing priorities, maintain a positive attitude and strong work ethic

Key Skills

Project Management – Leadership – Negotiation –

Decision Making – Problem Solving – Delegation –

Workflow Management – Market Research and Analysis – Report Writing – Process Creation and Improvement – MIS Technical Skills

MS Office Suite: Excel (incl. Macro), PowerPoint, Word, and Outlook

Database Management System: SQL, Oracle and Access

Web Development: HTML, XML, Visual Basic, VB Script and JavaScript

MS Desktop Application: Publisher, Skype and Visio

Adobe Suite: Photoshop and Acrobat

Others: Copy Editing, Content Editing, Summary Writing, etc. Soft Skills

Communication – Innovative – Creative –

Collaborative – Mentor – Motivator – Intuitive –

Team Building – Team Player – Coordinator –

Quick Learner – Flexible – Integrity

Personal Details

Date of Birth: 23rdAugust 1979

Languages Known: Tamil & English

Nationality: Indian

Passport No.: H5593916

(Valid until Dec 2019)

Education

MBA – Operations Management from National Institute of Business Management (2014)

Swift India Plus (MS-Office) from NIIT (2005)

MCA (Computers) from Chennai University (2004)

B.Sc. Chemistry from The New College (2000)

Since Sep’12 Apr’05 – Sep’12 Apr’04 – Apr’05 Nov’03 – Apr’04 Jul’03 – Nov’03 Jr. PROCESSOR

(Data Entry /

On-Screen Proofing)

DATA PROCESSOR

(US Healthcare Form

Filling / Proofing)

Sr. PROCESSOR

(Ad Fabrication for US

Online Classifieds)

WORKFLOW COORDINATOR

(Pitchbook Creation - WL,

WF and HC Management)

TEAM LEADER

(Strategy Consulting and

Process Creation for Nissan)

Career Timeline

=process

Work Experience

RNTBCI, Chennai as Team Leader Information Management (Nissan Specific) 50:50 Joint Venture established under Renault Nissan Alliance and caters to localization needs of Nissan and Renault in various business, research and automotive technologies Accountability

Communicating with counterpart to understand and document the business objectives

Selecting the most appropriate research methodology and techniques

Assisting subordinates while interpreting/collecting data, writing reports and making recommendations

Working closely with the knowledge management team and engineering departments to create process and sub-process for core activities in RNTBCI

Planning and executing monthly / quarterly / annual Operations KPI reports to SVP / MD

Coordinating budget preparation for engineering departments and monitoring the condition with workload variance on monthly basis

Motivating the team to achieve high standards and company/individual KPI targets Accomplishments

Most of our research reports have been published in Nissan Motors Ltd., Japan Library and used/using as a reference for strategy planning

Received “Star Award” in Q2 FY14-15 for my contribution towards team development

Initiated / conducted usage and requirement of NX CAD tool license survey which reduced license issue, illegal sharing of IDs and tool purchase/maintenance cost

Initiated and created “User Manual” for Engineering Tool Access activity which helped engineers to plan their activities in advance and reduced/no delay in projects

Assisted engineering departments for process creation which improved efficiency Williams Lea India Pvt. Ltd., Chennai as Workflow Coordinator (Operations) A leading Global Provider with a reputation for excellence in Client-Centric Management and execution of complex Onsite/Offshore Outsourcing services Accountability

Provided efficient workflow coordination that ensure jobs are assigned appropriately, based on their priority, the skills they require and the availability of resources

Planned, organized and directed the day-to-day activities to ensure SLAs are met

Coordinated with multiple clients in the EMEA, US and APAC

Maintained a congenial relationship with clients, by having an active open channel of communication via phone and e-mails

Addressed and successfully resolved any issues raised within a quicker TAT, by giving due importance to their grievances and concerns

Assisted manager in coordinating training for new team, address technology issues, capacity management

Performed regular reviews with the team members on one-on-one basis to assess the process and their performance

Conducted team huddles and skip meetings to ensure that high levels of regular and timely communication within the team

Accomplishments

Received “Good Job” Award for my contribution as team player in Q3 2005

Received promotion within six months of project start-up and one year from joining

Received “Exceptional Award” for Coordination and Team Development in Q4 2008

Provided On Job Training for new joiners

FirstSource India Pvt. Ltd., Chennai as Sr. Processor

Created Ad (Ad Fabrication) and proofread for US based Online Classifieds Amnet Systems Pvt. Ltd., Chennai as Data Processor

US Healthcare Project: Form filling and on-screen proofing Rithika Infotech Pvt. Ltd., Chennai as Jr. Processor

Data Entry and on-screen proofing

Since Sep’12

Team Leader:

Leading 5 members

Designed / created

Newsletter Template,

Brochures, Teasers,

Pamphlets and

Certificates

Nissan Specific

Newsletter:

Editor-in-Chief

Apr’05 to Sep’12

Growth Path

2005-2006

Document Specialist

2006-2008

Project Coordinator

2008-2010

Sr. Project Coordinator

2010-2012

Workflow Coordinator

Team Leader:

Managed 20 members

Apr’04 to Apr’05

Nov’03 to Apr’04

Jul’03 to Nov’03

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