Michael Howard

**** ******** ****.

New Orleans, La 70114

504-***-****

WORK EXPERIENCE

ULTIMATE TECHNICAL SOLUTIONS, INC.

DEPARTMENT OF ENERGY

Jan. 2017 – Present

Perform bulk re-imaging of network assets

Install and configured thin-client terminals for users

Create containers and groups in Active Directory and applied network wide security policies and firmware.

Use asset management software, Citrix; to push software downstream to assets…500+ units

HEWLETT PACKARD ENTERPRISES, New Orleans, LA

Sep 2015 - Oct 2016 Information Systems Security Officer

Monitored use of data files and regulated access to safeguard information in computer files.

Modified computer security files to incorporate new software, correct errors, or change individual access status.

Performed risk assessments and executed tests on data processing systems to ensure the proper function of the data processing activities and security measures.

Trained users and promoted security awareness to ensure system security and to improve server and network efficiency.

Documented computer security and emergency measures policies, procedures, and tests.

Coordinate the implementation of computer system plans with establishment personnel and outside vendors.

Developed plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.

Monitored current reports of computer viruses to determine when to update virus protection systems.

Performed DISA approved STIG compliance checks on numerous ESXI (virtual appliances), servers, firewalls, routers, and switches.

Presented weekly Security briefs to the Base Commanders and Chief Information Officer about the current security environment and informing them of any changes or violations to the networks security posture

Monitored the network using DISA approved tools such as ACAS/Nessus, STIG, SCAP and other tools

Performed Network scans to mitigate vulnerabilities and presented findings during weekly briefs to the CIO and Base Commanding Staff.

Performed C/A assurance procedures prior to any network changes.

Assisted with managing, configuring, and monitoring information security systems controls, such as data loss prevention, security incident and event management systems, firewalls, intrusion detection and prevention systems, and vulnerability management systems

Performed Net Admin responsibilities utilizing snap-in functions for Active Directory, group policy, and performed MAC.

Performed as CA (Trusted Authority) for PKI Infrastructure.

BELLSOUTH / ATT TELECOMMUNICATIONS NEW ORLEANS, LA

Jan 2001 - May 2008 Network Technician

Note differences in wire and cable colors so that work can be performed correctly.

Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.

Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.

Drive crew trucks to and from work areas.

Inspect equipment on a regular basis in order to ensure proper functioning.

Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.

Remove and remake connections in order to change circuit layouts, following work orders or diagrams.

Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.

Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.

Adjust or modify equipment to enhance equipment performance or to respond to customer requests.

Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.

Test connections to ensure that power supplies are adequate and that communications links function.

Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment.

Designate cables available for use.

Remove and replace plug-in circuit equipment.

Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.

Program computerized switches and switchboards to provide requested features.

Maintain computer and manual records pertaining to facilities and equipment.

Install updated software, and programs that maintain existing software and/or provide requested features such as time-correlated call routing.

Perform database verifications, using computers.

Examine telephone transmission facilities to determine requirements for new or additional telephone services.

Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.

Performed network configurations

Provisioned equipment for use on the network

HOWARD AND SONS HOLDINGS LLC.

NEW ORLEANS, LA

Jan 2001 - Nov 2016

Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installing data communication equipment and software.

Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

Answer user inquiries regarding computer software or hardware operation to resolve problems.

Oversee the daily performance of computer systems.

Performed Hardening procedures on local Assets and stub networks per NIST FIPS 140-2 standards

Assisted contractually with managing, configuring, and monitoring information security systems controls, such as data loss prevention, security incident and event management systems, firewalls, intrusion detection and prevention systems, and vulnerability management systems

EDUCATION

WAYNESBORO CENTRAL HIGH SCHOOL, Waynesboro, MS

Apr 1987 High School Diploma

ITT TECHNICAL INSTITUTE, St Rose, LA

Apr 2015 AAS / Information Systems and Network Administration

ITT TECHNICAL INSTITUTE, St. Rose, LA

Sep 2016 Completed coursework towards BS / Information Systems and Cybersecurity (1.5 years completed – 6 mo. remaining)

ADDITIONAL SKILLS

Knowledge, Experience and Training in the following Software Applications and Procedures:

• IBM / Big Fix / Citrix

• Remedy

• ACAS

• Wireshark

• Nessus

• Splunk

• Red Seal

• Vulnerator

• Linux

• Cisco IOS and Networking Systems

• HBSS, HIPS

• Microsoft Server 2008-2012 AD, LDAP, RADIUS,…

• ISE Servers Identity Management

• ESXI Servers (virtual)

• PKI

• STIGs

• ACCM

• Cisco Routing, Switch and VOIP

• SCAP

CERTIFICATES

• A+ Ce

• Network+ Ce

• Sec+ Ce

• CCENT

• CCNA

• CASP

• CISSP (Scheduled Feb. 2017th)

Additional Training:

Fedvte online certificates available

Contact this candidate