Customer Service Representative

Navtej Singh Ahuja

Calgary, Alberta

403-***-**** Cellular

*************@*****.*** Email

SKILLS OVERVIEW

•Bondable, honest & reliable

•Draw from experience & knowledge & apply concepts to current situations

•Excellent listening, communication & relationship-building abilities

•Dependable, enthusiastic, adaptable, punctual, self-directed & detail-oriented

team player with a positive attitude & excellent work ethics

•Strong interpersonal, organizational, prioritizing, multi-tasking, time

management & researching skills

•Quick learner & willing to participate in training programs

EDUCATION

PUNJAB UNIVERSITY India

• Bachelor of Arts degree

UPTRON ACADEMY OF COMPUTER LEARNING India

• Diploma in Software Engineering

2016 Security Professional (Guard) License – Alberta Justice and Solicitor General, Edmonton, AB Expiries December 2018

2016 Alberta Basic Security Training – Columbia College, Calgary, AB

EMPLOYMENT

2008 - Present CARGILL FOODS Calgary, Alberta

Packager

• Responsible for packaging, labelling & preparing processed meat for shipping

2006 - 2010 KOHINOOR JEWELLERS Calgary, Alberta

Customer Service Representative (part time)

• Developed excellent telephone & in-store customer relations to ensure quality

customer service & retention of business

• Provided information on daily gold rates, jewellery repair statuses & order

inquiries to customers on the phone

• Performed weekly inventory counts for ordering & assisted manager with resolving

of any discrepancies

COMPUTERS

• MS Office (Word, Excel, Access, PowerPoint)

• Windows 7 & XP

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