Customer Service Insurance Agent
Resume:
Patricia A Mason
Miami Gardens, FL 33055
OBJECTIVE: Seeking a position with advancement opportunities that will utilize acquired skills and experience to contribute to the success of a progressive organization.
EXPERIENCE:
6/2011-4/2016 Miami-Dade Department of Corrections and Rehabilitation Miami, FL
Corrections Officer
Maintain a Safe and Secure environment for inmates and staff
Routine Visual and physical checks of inmates property and facility
Maintain records of inmates being admitted and released
Transport inmates to court, other facilities and hospital
High risk work environment
4/2009-5/2011 Premier One Insurance Agency Palm Springs North, FL
Insurance Agent/Administrative
Term, Universal, Whole Life policies
Roth IRA and International investments
Provides quotes
Rate comparisons
Educated prospects of various options
Marketing/Sales/Customer Service
9/2007-3/2009 Aegis Communication Group Tamarac, FL
Benefit Consultant
AARP/United Healthcare account
Expeditiously accurately resolved discrepancies
Call Center/Dictaphone
Inbound Account
Customer Service/Sales
Medicare Part D Specialist
Empathized with Senior citizens
Advised member/prospect of best plan
Enroll recipient into Medicare Part A/B
HIPPA Knowledgeable
EDUCATION:
2016 Florida Licensed Real Estate Agent
2007 Florida Licensed Insurance Agent-215
2004 Florida Licensed Mortgage Broker
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