Customer Service Professional Experience

Agapita Molina

***** ** ** ***** **, *****

■Phone: 903-***-****

■Email: *************@*****.***

Objective: To contribute experience, education, and skills within the company.

Summary of Qualifications

1 Obtaining associates degree in Criminal Justice Field of Studies with experience in public relations, conflict/resolution, and positive team building.

1 Enthusiastic about applying my skills and knowledge and enhancing current expertise.

1 Proven relationship-builder with exceptional interpersonal, communication, and presentation skills.

1 Highly flexible and adaptable performer; adept at multi-tasking and thriving in a fast-paced environment while coordinating numerous time-sensitive projects.

1 Solid ability to work effectively with service users, staff and other professionals in a high-intensity environment.

1 Strong organizational skills, attention to detail, and flexibility.

1 Great ability to function well within multidisciplinary teams.

1 Deep understanding of responding to challenging behavior.

1 Stable mindset and a level headed personality.

1 Exceptionally motivated self-starter and creative problem-solver that works hard and loves a challenge.

Education

1 Tyler Junior College

Member of the Criminal Justice Student Association.

Obtained My G.E.D.

Professional experience

Banfield Pet Hospital

December 3, 2012-2017

Veterinary Assistant

Receptionist

Razzoo’s

November 2014-2017

Server

Trainer

Mercado's Cafe

April 2005 - June 2012

One of the head servers

Server chosen to work caterings

The Parking Lot

January 2009-March 2012

Bartender

Organized and promoted events.

Super One

January 2005- June 2007

Head Cashier

Closed and balance register.

Customer service

Bakery

Managed quantity control

Production output

Interest

1 I am interested in working in social environments with both individual and group settings. I have attainedefficient social and problems solving skills while receiving my associate's in Criminal Justice. I am proficient in computer skills and clerical work. My goal is to be able to apply my knowledge and skills into a job where not only I can grow but the company as well. I am bilingual, fluent in Spanish.

References

Mr. Ryan Armstrong-903-***-****

Ms.Kimberly Baldwin-972-***-****

Mrs. Nelida Valle- 903-***-****

Ms. Amber Rojas-214-***-****

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