JASON D. BUIS

***** ***** ****** **** **** acyj67@r.postjobfree.com

Dale, IN 47523 913-***-****

WORK EXPERIENCE

March 2011 – Present Safety Vision: Senior Network Technician & Field Engineer

Write user stories and documentation for hardware and software engineering projects

Troubleshooting server, workstation, and wired/wireless network issues for law enforcement agencies nationwide (and global Saudi Arabia, UK, Mexico, Canada) remotely and in-person

Design and maintain networks using various enterprise-level networking hardware

Support fleet and law enforcement evidence software

Interface with network storage devices such as Buffalo, DROBO, WD, QNAP

Write software patches and lightweight applications to suit customer and internal needs (see Software Development section)

Active Directory management

Market research to investigate trends within the law enforcement, fleet, and surveillance industry

Train law enforcement and fleet personnel on best practices of video evidence data storage and use

Setup and maintain servers and workstations physical and virtual

Successful technical 24/7/365 on-call experience since 2007

Manage various projects as assigned

January 2011– March 2011 Accutype Medical Services: Software QA Analyst & Deployment Manager

Created formal master test plans for medical transcription applications

Tested and analyzed software updates, releases, and hotfixes for reliability and functionality – local and web-based applications

Managed virtual and physical machines for the test and development networks, load balanced multiple virtual machines and their host servers

Performed P2V conversions

Wrote and released internal/external documentation for software updates

Supported workstations and servers

May 2007– Dec. 2010 ICOP Digital, Inc.: Software QA Engineer

Wrote software QA tests, procedures and objectives for enterprise-level evidence retention systems

Traveled to customer sites to diagnose and repair network, software, hardware, and database issues

Performed load, stress, performance, regression, and functionality testing

Designed, built, and maintained the QA test and other internal networks

Assisted the software development team with code recommendations, provided feedback on hardware and software builds

Tested VB and C++ network, server, and web applications

Built and maintained SQL databases

Trained incoming employees

Subject Matter Expert for all products

Trained domestic and international dealers/installers and full sales team on hardware and software solutions

2002 – May 2007 GARMIN International: Software Support Specialist

Performed post-release QA and provided feedback to the development teams

Supported GARMIN GPS units as well as MapSource cartographic software

Supported applications on Windows 98/ME/2000/XP

Updated drivers for various pieces of hardware

Worked with engineering, IT, cartography, and other departments providing customer feedback and design recommendations

Built and maintained intranet sites

Earned three Advanced Certifications: iQue, Outdoor, and Marine

Entrusted to train incoming Product and Software support techs. This included classroom time, giving presentations, technical training, phone etiquette, computer and device troubleshooting

“Go-to” person for information on products as well as for escalated situations

Participated in BETA testing projects for new units

Created and conducted department-wide training on Bluetooth technology and how GARMIN implements it in devices

Built a key relationship between GARMIN and the world’s largest geocaching organization

SOFTWARE DEVELOPMENT:

Vetshonoringvets.com

Website for military veterans organization (ASB.NET and VB)

CLLC

Customer tracking, scheduling, and billing application written for a local lawn care

Company (VB.NET, SQL Express)

ICOP2020VISION Delete Files

VB.NET console application designed to search for and destroy corrupt application files to allow the application to rebuild itself and function (VB.NET console)

iVAULT Case Relocator

Application designed to query a SQL database and locate any evidence that meets a certain age criterion. Once located, the program will relocate the case to a user-defined storage location for safe keeping and update the database accordingly (VB.NET, SQL)

iVAULT Year Updater

This application will query a SQL database using user-defined variables. Once a case(s) meeting the specified variables is/are located, it will display it/them by running dynamic SQL statements and redefine the file creation year in the database. This overcomes a hard-coded application function that deletes videos older than ‘X’ (VB.NET, SQL)

Address Parser

This application parses out lines of text into mailing addresses (Java+Netbeans)

MoveFiles GUI and Console Editions

MovesFiles was designed to intercept functions of an existing app and safely relocate evidence to an off-site storage location (local fixed, mapped, or UNC) locations. It will check to verify that the location exists and is ready prior to relocating. This application was necessary to overcome a bug in another application that allowed evidence to be moved to a location even if that location no longer existed. My application would intercept these files and relocate them safely. File moving would not commence if the location was not ready. It would display a message advising of the reason and offer potential solutions. (VB.NET)

Play Files (enhancement code for existing application)

This application code was build to overcome an issue with certain files not playing if the file type association was not what was expected. ‘Play Files’ was inserted into the application source as opposed to the original code. It would just open whatever the default application was and load the file(s) to play. The main program was no longer under development. I repackaged it and deployed it to many previous customers that were in need of something like this. (VB.NET)

Service Contacts

Technical support contact and RMA application that I developed to streamline tracking technical support phone calls and RMA’s in one large database. The user would enter the details of their interaction (customer information and conversation details) and submit it. If a RMA was needed, they could click on a button and it would automatically generate the RMA paperwork to send the end-user. It also included an Administrator client and search capabilities. (VB.NET, SQL)

DriveLetterCapacityLockout (enhancement code for existing application)

This is was a code snippet I wrote to lock out any drive letters that did not meet the minimum specifications for storage of our evidence files. It would only allow the user to select drives that had the proper amount of free space and display all volume information. (VB.NET)

RubyCalc

Basic calculator. I am currently learning Ruby/RoR. (RoR+Sublime Text)

Various Custom SQL solutions (databases and queries/transactions)

SYSTEMS:

Windows Server 2003/2008/2012R2, Mac OS X, Windows XP/ME/2000/7/8/10

LANGUAGES:

Intermediate VB.NET, entry-level Ruby on Rails, understanding of ASP.NET, entry-level Java

APPLICATIONS & TOOLS:

Mantis Bug Tracker, Bugzilla, Microsoft Hyper-V, vSphere and other VMware products, Visual

Studio, Microsoft Office, MSDE, SQL Server 2005/2008/2012/2014, SQL Management Studio,

Active Directory, IIS, Visual Studio, P2V, TeamViewer, LogMeIn, Citrix

STORAGE SYSTEMS:

Buffalo/DROBO/QNAP NAS, SAN, DAS

ADDITIONAL EXPERIENCE:

Designing and maintaining wired and wireless networks ( significant experience using PoE)

Server, workstation, and peripheral support

Router and switch deployment and maintenance

TeamViewer, LogMeIn Rescue, and Citrix

Software and hardware testing (black and white box)

Writing and editing technical documentation

Agile development project involvement

Project management

Bug tracking and defect assignment resolution

Ubiquiti, Ruckus, Moxa, MikroTik and other wireless vendors and technology

Design engineer experience for mobile video systems – fleet and law enforcement

IP camera systems and fixed and mobile audio/video: R&D, configuration, and deployment

Site surveys for wireless network and camera deployments

Writing software patches and applications in VB.NET

Over seven years of successful remote office experience

Volunteer Work:

Habitat for Humanity, Star of Hope Shelter for Women and Children, City Union Mission, CrossRoads Nogales Mission, overseas and local mission trips, soccer coach, church technology volunteer, webmaster for Vets Honoring Vets, building out audio/video solutions for private individuals and businesses

Certifications:

Previously held AXIS Network Video Certification: XBEDTT5163

Education:

MidAmerica Christian Academy (Olathe, KS)

Boyce College – Bachelor’s Studies (Louisville, KY) – desire to finish my degree

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