Vanessa Dumas

*** * * * ****** Street

Compton, CA 90220

Phone 310-***-****

acyj5v@r.postjobfree.com

Objective:

To obtain a professional position that will utilize my organization, technical and communicational skills where challenging and advancement opportunities exist for a dedicated and hardworking employee.

Education:

Maxine Waters Prep Center Medical Records Clerk Certificate 03/09 Associated Technical College Medical Assistant & Cardiac Diploma. 09/95 East High School General Education Diploma. 06/77

Work Experience:

11/16 – 01/17 U.S Postal Service Bell, CA

Casual Mail Handler

Unloading /loading of bulk mail & packages from the docks (when necessary). Organization of 50+ boxes along with floor pallets throughout the day for mail distribution from the SPBC machine. Maintaining all labels, zip code forms and tags for all boxes, removal and adding of boxes with hand pallet jacks. Maintaining the adding and removal of 60+ mail bag pouches, scanning of mail pouches placed in wire cages for afternoon/evening pickups. 03/09 – 04/16 Auto Club of Southern California Los Angeles, CA Insurance Specialist III

Provide high quality service to members and insured’s regarding changes in auto/home insurance policies along with membership, renewal information or billing statements. Quote insurance rates, qualify applicants along with the check/verification of data information, enter new business applicants with related documents. Resolve membership/insurance problems using discretion and independent judgment including handling of accounting problems with correspondence. Removal/adding of drivers or vehicles for various reasons also taking of monthly or yearly payments of insurance for autos, homes and membership. Qualifications:

Professional phone manners, good organization skills, ability to prioritize task, data entry, internal and external customer skills, type 40/45 wpm, ensured safe record keeping in all office products and files of Microsoft Office & Windows.