Customer Service Sales

JONATHAN DICK

**** ****** **** ****, *******, MD 20854 H: 301-***-**** C: 301-***-**** ********@*****.*** PROFESSIONAL SUMMARY

Well-versed in all aspects of retail sales and customer service. Interested in continuing a career in pharmacy. Merchandising

Stocking

Upselling techniques POS

systems knowledge

SKILLS

Customer-oriented

Skilled problem solver

Personable

WORK HISTORY

Pharmacy Technician, 06/1991 to 03/1994 Peoples Drug/CVS -- Cabin John Center, Potomac, MD Assisted Pharmacists in preparation of prescriptions, customer service and inventory. Manager, 04/1994 to 06/1996 Things Remembered/Cole Gift Centers – Wheaton, MD Engraving, retail sales and management of department. Assistant Manager, 09/1996 to 03/1997 Imaginarium Toy Store -- Bethesda, MD Helped manage store and trained new seasonal employees. Sales Consultant, 04/1997 to 07/1999 Ranger Surplus – Wheaton, MD Focused mainly in sales with time also spent stocking, shipping and receiving. Manager, 08/1999 to 10/2005 Eagle Eye Photo – Bethesda, MD Management of store including printing, machine maintenance and merchandise inventory. Printer and Sales, 10/2005 to 08/2012 Embassy Camera/PhotoCraft – Washington, DC and Fairfax, VA Printing, maintenance, inventory of photo paper and camera sales Security, 09/2007 to 05/2010 930 Club – Washington, DC Security, parking lot and runner for bands.

Security, 10/2013 to 06/2015 DC9 Nightclub – Washington, DC Security, ticket sales and training of new employees. Security, 9/2015 to Present Satellite Room – Washington, DC Security and training of new employees.

EDUCATION

High School Diploma: 1990

Winston Churchill High School - Potomac, MD

Associate of Arts: Music/Pre-Pharmacy, Current

Montgomery College - Rockville, MD

Montgomery College Pharmacy Technician Training

PTCB National Certification 2016