Business Analyst

Palak Gupta

www.linkedin.com/in/guptapalak

*****.*******@*****.*** 408-***-**** 825 E Evelyn Ave Apt 520 Sunnyvale CA 94086 Objective

To obtain a challenging position as Business Analyst that would increase business productivity of the organization & in turn enhance my skills & competency. Education

Chhattisgarh Swami Vivekananda Technical University May 2011 Bachelors in Computer Science. GPA: 8.4 / 10

Technical Qualifications

Oracle Database: Oracle Database SQL Certified Expert Exam Code: 1Z0-047

Date of Certification: October 26, 2010

Certified Lean Six Sigma Yellow Belt

Certificate # IPO4414

Experience

Odoo – Functional Consultant and Business System Analyst May 2016 - Present

As a functional consultant at Odoo, I provide consulting services to domestic SMBs through all the stages of implementation, from requirements gathering to training and configuration on the suit of solutions the Odoo offers.

In addition to this, I provide post Go-Live support that includes customization and troubleshooting.

Implemented ERP/CRM system for SMBs and Large Enterprises

Proposed solutions to address the existing problems and designed ERP/CRM system to fit Client’s needs.

Created Test cases and conducted UAT.

Trained end user to use the system efficiently by delivering functional trainings and webinars.

Posses high understanding on generic to specific level of business workflows entailing modules such as Sales, CRM, Purchase, Manufacturing, Inventory, e-Commerce and Accounting. Smart Utility Systems - Business Analyst January 2016 – May 2016

Successfully implemented 2 high-profile projects by strictly holding the development team on schedule and performing detailed QA testing to ensure final product is per the client's specifications.

Part of implementation team working with utilities clients to implement small to large SaaS projects by leading meetings with clients to gather requirements and manage expectations of timeline and budget; creating business requirements documents (BRD); refining functional requirements documents (FRD); prioritizing project goals; performing systems testing; engaging stakeholders; and managing communications with on-and-offshore teams.

Increased project efficiency by 50% by creating client-facing document templates, project tracking templates, and standardizing requirements gathering and project management processes.

Create and update base documents for the SMW product for upcoming versions.

Perform the gap analysis on the solution BRD’s as well as mapping the essential components of the system.

Draft and track necessary logs in order to prioritize task to be able to move the stopping issues in a quicker way.

Research/introduce new tools, best practices of processes, as continuous improvement methodology.

Facilitate analysis of functional requirements and design of technology specifications, working with business/functional personnel, capturing requirements by interactive sessions with clients.

Involvement with business stakeholders and systems owner’s on system maintenance, enhancements, breakages of functionalities, adding/modifying new and existing functionalities and also working with business stakeholders and/or SME’s to identify the required system adjustments and upgrades as needed. Bloom Energy - Senior Systems analyst April 2016

Acting role as a Sr. Systems Analyst for SUS – On-Site at Bloom Energy HQ, CA

Role included interacting and interviewing key business leads of Bloom Energy, preparing the interview assessment reports, assessing field sites and reporting the assessment review, maintaining project scheduling and handling status calls.

Schneider Electric - Sr. Technical Analyst-Oracle July 2011 – January 2015

R12 Transformation August 2014 – January 2015

About: The project is about modification of 11i CEMLIs to R12 Role: Acted as a tech lead for the project, prepared artifacts like MD070 (Design document) and MD120

(Deployment document)

Modules: OM, PDM

R12 Upgrade June 2013 – July 2014

About: The project is about up gradation of Oracle 11i to R12 Role: Responsible for CEMLI retrofit for PDM OM Modules. Traveled to Manila, Philippines to provide onsite support during CRP. Modules: OM, PDM

Transform + January 2014 – July 2014

About: This is the journey of CMMI level 5 from CMMI level 3 Role: FAR (Functional Area Representative) member for the Tech Support and CHR for the Technical Tower.

APW Project February 2013 – June 2013

About: The project is about integration of APW President with Schneider Electric. Role: Responsible to develop custom reports for the Migration of APW to Schneider Electric. Modules: PO, OM, WIP, Inventory.

Production Support December 2011 – February 2012 Handling issues on customizations related to Oracle.

Clear Case Controller September 2011 – June 2012 Responsible to manage version control in the Clear Case Tool. Skills

Languages: C, C++, BEPL.

Databases: Oracle (SQL, PL SQL).

Operating Systems: Windows, Linux.

Tools: MS Visio, MS Project, Advanced MS Excel

Achievements/ Extracurricular Activities

Awarded with PAT on the BAK Award from Schneider Electric for giving remarkable support

Merit Scholarship for all 4yrs of B.E. course by CSVTU

Novell Certified course in C, C++

Head Logistics, Dept. of CS, SSCET [2010-11]

Stood First in Inter College Dance Competition organized by Radio Mirchi [2009]

Hosted the Youth Fest organized by Engg Student Union[2008]

Member of the Student Activity Cell, Dept. of CS, SSCET [2008-10]

Completed a 4yr course in fine arts and drawing

Contact this candidate