Senior Virtualization Engineer

RESUME

Uman Ahmed Mohammed

E-mail: ********@*****.**.**

Mobile: 989-***-****

Career Summary:

Highly skilled, Goal-Oriented and Collaborative IT Professional with over 10 years of expertise in Virtualization, System Engineering, Consulting, Architect, IT Operations, Solution Design, Cloud Management, Automation, Disaster Recovery, System Administration and Infrastructure Support. Dedicated to excellence and service, continually pursuing challenges to learn more and enhance the client experience. Excellent communication, problem solving and decision making skills.

Professional Qualifications:

Experience with VMware Virtualization product suites/technologies including vSphere (ESXi, vCenter), vRA/vCAC,vMotion, DRS, HA, Auto Deploy, Host Profiles, Update Manager (vUM), FT, vCenter Converter, vApps, vCenter Orchestrator, vCM, vSwitch, dvSwitch, vSphere Replication, vROps/vCOps, vSphere Client, Capacity Planning, CapIQ, Events and Alarms, Log Analysis, VM Snapshots, P2V/V2V Migrations, VSAN, Log Insight, ESXCLI, PowerCLI, ESXi Shell.

Experience in Assessing, Designing and Administration of Cloud Solutions (IaaS) based on VMware vRA/vCAC, vRO, vROps, JavaScript, PowerCLI in distributed environment.

Designed and Implemented solutions based on VMware Infrastructure, EMC VNX, VMAX, Cisco UCS, HP Blades/Rack Servers, Dell Rack Servers.

Involved in a project to implement/configure Puppet configuration management tool for VMware Infrastructure.

Working knowledge of Vblock Converged Infrastructure Architecture, components, setup and functionality.

Strong understanding of Cloud Computing, Services, Deployment models, migration techniques.

Developed vCenter Orchestrator workflows using JavaScript Code and VMware PowerCLI Scripts enabling VMware Automation.

Deployed, supported large server farms based on VMware ESXi, Linux, and Windows OS.

Hands on experience with blade/rack server technology.

Strong ESXi, VM, Guest OS troubleshooting skills.

Reviewing VMware Infrastructure and making recommendations for improvement.

Developed, tested Disaster Recovery Plans for the applications such as MS SharePoint, SAP, SQL Server, VMware etc. using tools EMC RecoverPoint, VMware Site Recovery Manager.

Experience on Cisco UCS Infrastructure, setting up Chassis, Fabric Interconnect, Blades, Pools, Policies, Service Profiles, Firmware Update, Cisco UCS Manager etc.

Designed and Implemented VMware View with ThinApp for Virtual Desktop Deployments (VDI).

Installed, Support RedHat Linux 4-6 Versions, Install RPM Packages via YUM repositories.

Configured and administered LVM, RAID, DNS, NFS, Sudo, and Ssh.

Configure, support kick start RedHat Linux 4/5/6 physical/Virtual server environment. Grant remote access (Ssh) and (Sudo) to Linux via AD groups. Created Linux golden image servers

Experience installing, managing and administering MS Windows 2012, 2008 and 2003 Servers.

Setup, Administer Microsoft Cluster Server (MSCS), MS SQL Server/Clusters.

Installing, configuring, administering services including Active Directory, DNS, DHCP, IIS and WSUS.

Supported large scale Data Center projects including server installation, storage upgrade, maintenance, and support.

Comprehensive understanding of different RAID levels and implementation of the same.

Hands on experience with Storage SAN Setup, Administration, including Zoning, Host Mapping (HBA), LUN (FC/iSCSI) Management, Multipathing, Installing Proprietary Software, Troubleshooting.

Hands on experience with Automation/Scripting tools including vCenter Orchestrator, PowerCLI.

Defined, Implemented, Supported Backup and Data Recovery Strategies using CommVault Simpana, Veeam B & R, Native SQL, Symantec Backup Exec, EMC Replication Manager, Symantec Netbackup, PowerShell Scripts.

Comprehensive understanding of TCP/IP, Networking, Subnets, VLANs, Routing, Switching.

Working knowledge of ITIL/ITSM practices including Change, Problem and Incident Management.

Performed system administration activities, security policies and monitored system performance.

Exceptional troubleshooting, organizational, interpersonal, written and verbal communication skills.

Ability to clearly communicate about technical solutions with technical and non-technical audience.

Education:

Bachelor of Engineering (B.E) from Birla Institute of Technology and Science, India, pursued in the year 2005.

Certifications & Trainings:

VMware Certified Professional – VCP-DCV510 (Datacenter Virtualization) – Certified

VCP6-CMA (Cloud Management and Automation) – Pursuing Soon

VCP5-Cloud (IaaS) – VMware Certified Professional – Cloud – Certified

VCE-CIA (Converged Infrastructure Associate) - Certified

ITIL Foundation – Certified

CCNA Datacenter (DCICN, DCICT) Certification – Planning

Microsoft Certified Professional (MCP) – Certified

Microsoft Certified Systems Administrator (MCSA) - Certified

Amazon Web Services (AWS) Technical & Business Professional - Accreditation

Rackspace Hosting CloudU - Certified

Trained on Cisco UCS, EMC VNX 7500, CCNA-R&S, MS SharePoint, Windows Clustering, SQL Servers, SCOM, SCCM, Cisco Nexus 1000v

Awards:

‘Pat on the Back Award’, June 2011, EF Education First – For dedication towards Global IT Team.

‘Award of Excellence’’, Feb 2012, EF Education First – For SharePoint 2010 Implementation.

‘Spot Award’, Aug 2013, ITC InfoTech – For setting up and supporting VMware Infrastructure for Application Packaging Project.

‘Kudos Award’, Oct 2014, ITC InfoTech – For commendable job in setting up VM Infrastructure and providing the required support by following stringent project deadlines.

Technical Skills:

Virtualization: VMware VSphere 4.1/5.1/5.5/6.0, VMware ESXi, vCenter, vSphere Client, vRA/vCAC, vRO/vCO, vROps/vCOps, Host Profiles, vSphere Update Manager, vMotion, Log Insight, DRS, HA, Storage DRS, vSwitch/dvSwitch networking.

Server OS: ESXi 4.1/5.1/5.5/6.0, Windows 2012R2/2008R2, RHEL 4/5/6

Backup & Recovery: Veeam, CommVault Simpana, Avamar, Symantec BackupExec, SQL

Microsoft Services: AD, DNS, DHCP IIS 7.0, MOSS/SharePoint, Exchange, Office

Server Consolidation/DR: VMWare SRM, EMC Replication Manager, PlateSpin Recon

Protocols: FTP, SSH, iSCSI, NFS, HTTP, TCP/IP, FC, SMTP, POP3

Database: SQL Server 2012/2008/2005

Server/Storage Hardware: Cisco UCS, DELL, HP, VCE Vblock, EMC VNX 7500/5500/5300

Scripting/Automation: PowerCLI, PowerShell, JavaScript, Puppet, ESXCLI, vCO/vRO

Professional Experience:

Nike Inc. March 2015 - Present

Title: Senior Cloud Engineer

Responsibilities:

VMware vSphere – Design, Install, Configure and Manage.

Working on Automated provisioning using vRealize Automation (vRA) and vRealize Orchestrator (vRO).

Developing and troubleshooting vRO workflows to automate Infrastructure tasks using JavaScript and PowerShell coding.

Cisco UCS Design, Install, Configure and Troubleshoot.

Working on the project to implement Puppet Configuration Management for VMware Infrastructure.

Deploy ESXi 5.x Using Razor & Puppet

VCE Vblock – Setup, Manage primarily Cisco UCS and VMware Virtualization.

Automate the administrative tasks using PowerCLI, vCO.

Create Global Policies for Cloud Operations team to manage the Infrastructure effectively

Configure, Manage HA and DRS enabled ESXi Clusters.

Performance monitoring of VMs & ESXi Servers using vROps, Ganglia, vCenter and other monitoring tools.

Using Update Manager for upgrading ESXi versions or applying ESXi OS hotfixes, patches.

Auditing the physical, ESXi and Virtual Server builds.

Create Standard Operating Procedures, technical run books.

Troubleshooting and problem resolution of the VMWare Virtualization Infrastructure

Ensuring the server builds are in compliance with Security Audit guidelines.

Installing Cisco UCS Components including Chassis, Fabric Interconnects, firmware upgrade, service profiles, VLANs, Pools, blades, templates, and policies.

Administering Cisco UCS Manager.

Mentoring/Training system engineers and support teams.

Adhering to ITIL framework while handling the incident, problem, change tickets to meet SLA.

Stabilize existing Infrastructure services by pro-actively analyzing known issues, testing upgrades.

ITC InfoTech May 2013 – Feb 2015

Title: VMware Lead Consultant

Responsibilities:

Design, Configure, manage VMware Virtual Infrastructure

Automating Virtual Machine Lifecycle Management using vCAC workflows.

Configure, Manage HA and DRS enabled ESXi Clusters.

Access Management using built-in/custom roles and permissions.

Configure and manage vCenter Server, vCenter Server Inventory, Licenses, Virtual Networks, vSwitch load-balancing policies, vCenter Server Appliance.

Configuring and Managing Datastores using iSCSI, FC based storage.

Virtual Machine management, performance troubleshooting.

Designing Virtual Machine templates and building Virtual Machines using templates, cloning existing VMs, creating and managing VM Snapshots.

Perform VMware vSphere vMotion and VMware vSphere Storage vMotion migrations

Virtual Machine protection using vSphere Replication, Site Recovery Manager (SRM), Veeam Backup and Replication.

Install ESXi, Configure and manage the ESXi firewall, lockdown mode, integrate with AD.

Install, configure Update Manager, Update Manager Plug-in, baselines, Scan and remediate to perform ESXi patching and host upgrades.

Hands on and comprehensive understanding of Booting ESXi from SAN, vCenter Server deployment options, vCenter server, Database, Hardware requirements.

Enabling VMWare Automation using vCenter Orchestrator, PowerCLI, ESXCLI.

Install, configure, manage vCAC platform for self-service provisioning in multi-tenant environment.

Configuring, managing vCAC provisioning groups, blueprints, workflows, monitoring machines, compute resources reclamation.

Deploy, manage Private cloud using vCloud Director (vCD). Creating, managing Organizations, Provider virtual Datacenters, Catalogs, networking for organizations and vApps.

Troubleshooting and problem resolution of the VMWare Virtualization Infrastructure

Installing, Troubleshooting Windows 2003, 2008 and 2012 servers.

Creating and maintaining the server templates up-to date.

Performing server consolidation, migrations through P2V and V2V.

Handled hot migration and Cold migration depending on priority and severity of the server.

Using Update Manager for upgrading ESXi versions or applying ESXi OS hotfixes, patches.

Deployed, managed VMware vCOps (Operations Manager), for better diagnostics, performance trending, capacity planning, right sizing and growth projection.

Configuring Virtual Distributed & Standard Switch.

Installing Cisco UCS Components including Chassis, Fabric Interconnects, firmware upgrade, service profiles, VLANs, Pools, blades, templates, and policies.

Administering Cisco UCS Manager.

Hands-on experience with Dell, HP, Blades/Rack Servers hardware.

Backup, Restore, Archive Virtual Machines using CommVault Simpana.

Ensuring the server builds are in compliance with Security Audit guidelines.

Implemented DR solutions using Site Recovery Manager (SRM), vSphere Replication, EMC VNX.

Implemented multi-site DR solution based on VMware vSphere, EMC VMAX, EMC SRDF and EMC VPLEX.

Troubleshooting issues with SAN Storage, Active Directory (AD), DNS, and DHCP.

Used PowerShell to automate the server administration, backup and maintenance tasks.

Performed root cause analysis and taken necessary actions for permanent fix.

Handled the operations as per defined best practices. Performed Capacity Management functions.

Collaborated with Storage / Network / Data Center / Facilities / Audit / Compliance and PMO teams.

Involved in Business Continuation / Disaster Recovery infrastructure planning, building, and testing

Did project planning, documentation and reporting.

Mentoring/Training system engineers and support teams.

Adhering to ITIL framework while handling the incident, problem, change tickets to meet SLA.

Stabilize existing Infrastructure services by pro-actively analyzing known issues, testing upgrades.

Implement the technical solutions by considering the best practices from respective vendors.

Create Standard Operating Procedures, technical run books.

EF Education First March 2009 – May 2013

Title: Senior Technology Analyst

Responsibilities:

Designing, Installing, configuring and maintaining VMware Infrastructure consisting of vSphere, vCenter, ESXi, View, ThinApp etc.

Creating, Installing, configuring and maintaining the Virtual Machines, installing Guest Operating Systems (OS) such as Windows, Linux.

Deploy, manage Private cloud using vCloud Director (vCD). Creating, managing Organizations, Provider virtual Datacenters, Catalogs, networking for organizations and vApps.

Configuring vMotion and troubleshooting. Building ESX/ESXi Clusters.

Worked on Server Consolidation project and this helped in cutting down the Datacenter Costs.

Auditing the physical, ESX/ESXi and Virtual Server builds.

Deploy and manage VMware vSphere Storage Appliance

Install, Configure and Manage Virtual Center Servers.

Allocating LUNs from SAN Storage. Scanning and Configuring LUN as VMFS Datastore.

Provision RDM, iSCSI LUNs to Application, Database Servers.

Monitor space utilization and space remaining in storage system.

Configuring High Availability (HA), DRS and Resource Pools.

Performing P2V, VM builds and clones. Guest OS Template, keeping the templates up to date.

Implemented, Supported Virtual Desktop Infrastructure (VDI) using VMware View 5.0/5.1, vCenter, ESXi hosts, View Manager, View Composer, View Client, VMware ThinApp, View Persona Management.

Patch Management on ESX/ESXi servers, Windows OS and IT Applications.

Deployed vCenter Operations Manager (vCOps) for capacity planning, growth projection and diagnostics of VMware Infrastructure.

Access Management of VC. Configuring mail alert for any failure in HA, DRS, CPU or Memory.

Backup of the Virtual Machines using Veeam Backup & Replication.

ESX, ESXi, VMs performance Monitoring and Capacity Planning.

Performing the trend analysis of the servers/services.

Implementing and administering Windows Failover Clustering.

Implemented vCenter Orchestrator, build workflows for VM builds and other primary repetitive Virtual Infrastructure tasks.

Designing, implementing and administering SQL Clusters.

Installing, Configuring, Monitoring and Managing NAS Backup scripts, SQL Server DB Backups,

Microsoft Data Protection Manager Jobs and Tape backup jobs by using Symantec Netbackup tool.

Design, Implement and Manage Microsoft SharePoint Servers on VMware infrastructure.

Administering the SCOM Services by installing, troubleshooting the SCOM Agents. Working on the

SCOM alerts. Extracting Server Performance reports and taking the necessary actions as applicable.

Preparing Incident and RCA reports.

Scripted the administration tasks through PowerShell, PowerCLI and vMA.

Preparing the monthly Service Health Reports.

Unisys Global Services India, September 2006 – March 2009

Title: Systems Analyst

Location: Bangalore, Karnataka, India

Responsibilities:

Remote Administration of Windows 2000/2003 servers of clients at different geographical locations.

Performing physical server builds at the Datacenter, through Dell DRAC and HP ILO console access.

Using Remedy Action Request System 6.0 and Remedy Mid-Tier 6.3 tool for accessing all the change requests, service requests, incident tickets and problem tickets, after proper resolution and execution closing the tickets as per process.

Windows Active Directory, DNS, DHCP Server Management, Event Analysis and Troubleshooting.

Configuring WSUS (Windows Software Update Services) for pushing and installing Microsoft Patches.

Analyzing vulnerability tickets and applying the fix to have zero vulnerability in the servers.

Performing Root Cause Analysis (RCA) of the issues like unexpected shutdown of the servers and recommending the preventive measures to fix the issue from re-occurring so as to have zero unscheduled downtime of the servers.

Documenting Troubleshooting Steps and uploading it to common ‘Known Error Database’.

Preparing client specific Servers Outage Report.

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