Sales Manager

Stacey Bergren

**** ********** ****** *********, ** 32955 Cell: 602-***-**** ******.******@*****.***

Business Development – Director of Sales

Envision, execute, and deliver profitable growth.

Summary: More than 10 years of comprehensive experience in Business Development, building, managing, and promoting business by driving revenue, profitability, client acquisition, and customer satisfaction to new heights. Sold $100M+ in state-of-the-art satellite communications and telecommunications equipment to commercial and military customers. Expertise in aligning business and technology goals, establishing business processes and platforms that promote sales growth, driving communication with internal and external customers, and mentoring and developing sales staff. Possess contacts of key decision makers in Fortune 500 companies and government agencies that include the NSA, Lockheed Martin, and L-3 Communications; held a Top Secret security clearance; Relocated to Florida in 8/2013.

PROFESSIONAL EXPERIENCE & ACHIEVEMENTS

Business Development Consultant: December 2015-December 2016

Develop and execute capture plans associated with strategic new business opportunities.

Develop and refine marketing, branding, and external messaging collateral used to thrive and raise brand awareness in support of new business identification and capture.

Provide contact and business relationships with other business units.

Responsible for assessing market competition and developing strategies and goals to improve the company's pricing and win strategies for business opportunities.

BJG Electronics - Inside Sales March 2015-November 2015

Generated new and repeat sales by providing product and technical information in a timely manner.

Pre-determined the customer requirements and expectations in order to recommend to them specific products and solutions.

Recommended alternate products based on cost, availability or specifications. Accurately processed customers quotes, orders or returns.

Proactively recommended items needed by customers to increase customer satisfaction and improve transaction profitability. Quote follow up on all quotes processed.

Increased sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales products.

Educated customers about terminology, features and benefits of products to improve product related sales and customer satisfaction.

Contacted the customers following a sale to ensure ongoing customer satisfaction and to resolve any complaints they might have.

CARE GIVER September 2012 – March 2015

I relocated to Florida to care for my elderly parents. I now transitioned them to someone else’s care. I’m fully adjusted and immediately ready to utilize my expertise in Sales and Business Development.

Inmarsat - Government Account Manager October 2011 – August 2012

Charged with growing the business by devising strategic plans and launching initiatives that successfully penetrate new markets and expand and diversify the customer base. Aggressively pursued new business by meeting frequently with prospective customers and giving numerous sales presentations. Directed all phases of the business development, sales, and marketing process. Submitted proposals for government contracts as either Prime or Sub Contractor depending on the size and scope of the deal; bid on task orders from contracts that had been won by other government contractors. Accountable for determining contract pricing, performing detailed market and commercial analyses, overseeing RFP development, and cultivating profitable relationships with end-users. Managed 2 direct reports.

-Increased revenues by millions of dollars in an extremely competitive region by delivering significant growth in the sales of mobile satellite and military satellite services.

-Launched a startup sales office at Aberdeen Proving Grounds; responsibilities included hiring and managing staff, overseeing budgets and payroll, and insuring that the office ran efficiently.

-Collaborated with engineers on a program that developed a new platform for launching satellites.

-Used Salesforce to build a database of 900+ prospects and customers in less than 4 months.

Comtech EF Data - Director of Sales January 1996 – October 2010

Increased sales by millions of dollars through the successful leadership of the government sales team. Improved and refined the sales process to maximize sales to both commercial and government customers. Identified new business opportunities by evaluating lists of prospective customers and identifying key decision makers. Aligned strategic business and technology goals of the company by acquiring in-depth knowledge of the technologies being developed. Oversaw all phases of contract management – from RFP to closure. Designed data, voice, and video networks based on customer specifications. Oversaw Sales Administrators to ensure that price quotes for equipment, order processing, and contact database updates were done correctly and on-time. Collaborated with Integrators – customers that purchase pieces of equipment, and End Users – customers that purchase entire systems, on the development of new programs such as WIN-T (Warfighter Information Network-Tactical) and GMT (Ground Multiband Terminal). Accountable for attendingfrequent sales meetings on the East Coast, reporting to executives on a weekly basis, and collaborating with engineers on products customized for various customers. Managed a Sales Team of 10 and 5 Sales Administrators.

Consistently exceeded $6M quarterly sales quotas by $900K to $1.2M, a 15% to 20% improvement.

Ranked #1 for sales each quarter of tenure.

Collaborated with engineers on the development and deployment of a communications device that was installed on Air Force One.

Orchestrated the development, acquisition, and delivery of multi-million dollar proposals and contracts.

Won additional sales by improving the company’s market position; replaced competitors’ equipment at customer sites with Comtech equipment.

PROFESSIONAL ASSOCIATIONS

National Defense Industrial Association (NDIA) Association of Old Crows (AOC) Association of the U.S. Army

Women in Defense (WID) Army Aviation Association of America (AAAA)

International Representatives Association (IRA)

COMPUTER SKILLS

Salesforce, Microsoft Office: Word, Excel, PowerPoint, Windows 8

EDUCATION

Associate’s Degree in Business Administration, Suffolk Community College, Selden, NY

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