Customer Human Resource

OBJECTIVE

To obtain a position that will allow me to apply my natural leadership, strong work ethic & educational experience and to create business value for our company.

EDUCATION

University of Madras, 1998-2000

oBachelor of Commerce, Graduated with Distinction

Bharathidasan University 2000-2002

oMaster of Business Administration(Human Resource Management), Graduated with Distinction

WORK EXPERIENCE

Mercantile Bank (India) (May 2002 – Dec 2003) Customer Relationship Executive

Responsible for specialized customer segment management

Customer Acquisition

Customer life cycle management

Customer Retention Management

Design programs and promotions to enhance the experience of customers with the bank

Execution of Customer Campaigns

Computer Skills

Proficient in MS Office, HTML5

Proficient Business Intelligence and Reporting Tools

INTERESTS

I really enjoy

Reading Books

Cooking Food

Interior design

Community Service

Time with family and friends is also very important to me.

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