Customer Service Delivery Driver

Romero Bigelow

Class

Owings Mills, MD *****

*******@*****.*** - 443-***-****

WORK EXPERIENCE

Delivery Driver

Spec On The Job - Rossville, MD - January 2016 to Present Contracted to Ceva

Deliver Lexus auto parts

Waste Management driver

W. B. Services - Cockneysville Md - 2015 to November 2015 Responsibilities

Disposal of waste and recycled materials

To various dump sites

Skills Used

Learn to use floor walker trailer

Regional driver

N. P. L. Dedecated - Hanover, MD - March 2015 to August 2015 Responsibilities

Delivery of US postal regional

Temp to Hire

Centerline - Baltimore, MD - November 2014 to March 2015 Responsibilities

Drove various types of vehicles

Shuttle product from one facility to companies sister facility. Ran flatbed product from Md to Nj

Ran limestone tankers from Md to Pa to fill with limestone, than back to Md to empty product... Accomplishments

Was promoted to weekend lead driver

Skills Used

Learn to strap and tarp flatbed trailer.

Learn to use load and unload pneumatic trailer.

Class A Driver

National Delivery Systems, Inc - Halethorpe, MD - July 2013 to October 2014 Using a commercial vehicle on a local route, I unloaded freight for a major department store. I collaborated with department store associates to effectively and efficiently unload pre- ordered inventory. Completed pre and post trip inspections

Class A CDL Delivery Driver

OTR - February 2012 to October 2012

Monro Muffler and Service Middle River, Maryland

Operating a diesel- powered 18 wheel semi- tractor trailer was able to effectively service all routed customers providing pre-ordered tires and automotive parts. Successfully conducted pre and post trip inspections following Department of Transportation (DOT) regulations. Maintained daily trip and fuel logs; reporting all necessary vehicle maintenance problems. Used highly developed interaction skills to provide exceptional customer service to internal and external customers Delivery Driver

Special distribution - Halethorpe, MD - March 2010 to December 2011 Halethorpe, Maryland

Using a commercial vehicle on a local route, unloaded freight for a major department store. Collaborated with department store associates to effectively and efficiently unload pre- ordered inventory. Completed pre and post trip inspections.

Route Delivery Driver

J B Hunt - Hanover, MD - September 2008 to December 2009 Through J B Hunt's Dedicated Contract Services Operating Group, delivered pre-purchased Whirlpool home appliances. In addition to driving duties also performed installation of appliances. Effectively used time management skills to ensure efficient delivery and installation of all scheduled deliveries. Provided installation and delivery oversight to junior installers. Provided guidance to customers related to space allocation for appliances. Educated customers on the proper operation of new equipment. Route Delivery Driver

Coca Cola - Hanover, MD - May 1992 to September 2008 Delivered Coca Cola products to pre-sold customers. Stocked local establishments with pre-ordered inventory. Designed and installed beverage displays with re-set crew according to preset diagrams. Performed C.O.D. collections. Acted as a liaison between Account Managers and customers. In addition to driving duties also acted in the role of Equipment Shop Technician rebuilding and repairing soda machines, visi-coolers and refrigerators. Assisted with associate training in the areas of electronic documentation, route driving and electric power jacks. Acted as a preceptor for Coca Cola associates obtaining CDL.

Driver Training

NSBR - June 1996 to June 1996

June 1996

Smith Systems Training Course November 2009

Education/ Professional Development

Coca Cola - June 1982 to June 1982

EDUCATION

Northwestern Senior High

ADDITIONAL INFORMATION

An experienced professional commercial driver with more than 15 years of experience in transportation of products for various industries. A self motivated skilled problem solver with the ability to plan, organize and coordinate priorities in an effort to expedite and achieve goals. An effective liaison using strong communication skills to foster collaborative relationships between the organization and customer. Key Strengths

Excellent Customer Service Punctual

Dedication Strong Work Ethic

Reliable Result Driven

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