Customer Service Sales

Sandra J. Limprecht

**** ***** **.

Tracy, CA ***77

209-***-**** Cell

*****.*********@*****.***

QUALIFICATIONS/SKILLS

Extensive customer service experience, along with the sales aspect of my job I was able to take care of all my customers needs, with outstanding service.

EMPLOYMENT

Kurios Energy

Field Marketing Rep.

Knock on doors talk with people about solar and to set a appointment for the solar consultants.

Orchard Supply Hardware June 2015 to present

Customer service for Garden and Nursery.

Duties are Customer service first. Keeping shelves full and faced, water plants in nursery and water house plants.

Walmart March 2013 to May 2015

Cake Decorator

Customer Service, Decorated cakes for the case, ready to buy. Controlled and decorated special order caked. Scheduled and delivered on time.

January – July 2011 Home Guard Home Inspections

Customer Service Rep.

Answering 85-180 call per day. To take care of all the customers needs from scheduling inspections, forwarding reports, following up on reports that they have not received. Find out what the caller needs and forward them to the right people.

June 2006 to Sept. 2008 Countrywide Home Loans

Sr. Loan Advisor, Customer Service

Maintained top tier position in my branch and region in volume and units sold. I averaged more than 1.5 million per month and surpassed quota every month.

October 2005 to March 2006 Bank of America

Account Executive

Successfully completed Bank of Americas training course. Closed loans and cultivated new client base while still in training. Supporting Banking Centers in Tracy, Manteca and Stockton. Marketing to Realtors and developing deep relationships within the San Joaquin County.

October 2003 to October 2005 New Century Mortgage/Home123

Loan Officer/Sr. Loan Advisor, Customer Service

Maintained top tier position in my branch and region in volume and units sold. Maintain existing customer base along with building new clientele. Accessing customers nationwide.

March 2003 to October 2003 Sewit/American Plastics, Tracy, CA

Domestic Account Manager, For Overseas Production, Customer Service

Contracted to initiate new division of the company, to create processes thru all phase of account management, creating and maintaining a fiduciary relationship throughout entire order process. Establishing protocol and procedures for handing off to in-house sales force. Working with the client thru the process for overseas production. Marketing included cold calls, trade shows, mass mailing faxing Internet, & e-mails. Heavy outbound and inbound calls.

July, 1994 –February 2003 APS Analytical Standards, Redwood City, CA

September, 2001 Receptionist, Customer Service – February 2003 Government Contracts Specialist

Source Government Service Administration contracts by researching and following leads for laboratory and water treatment supplies on the Internet. Assisted in developing the corporate website for government and military contracts. Tracked successful bids from proposal to billing.

November, 1995 - September, 2001 Analytical Standards Specialist Inside technical sales of calibration standards for Turbidimeters and Spectrophotometer and other laboratory equipment including these meters. Followed sales process through to billing. This position required a great deal of customer service and liaison duties. Marketing included cold calling, Internet, mass mailing. Heavy outbound and inbound calls

July, 1994 - November, 1995 Receptionist, Customer Service

Answered phones and greeted and directed guests. General office assistant. Heavy inbound calls (15 trunks), administrative assistance, filing, HR correspondence, Investor Relations mailing and correspondence, small computer jobs.

August, 1986 - January, 1994 Hats Off Hair Salon, Milpitas, CA

Owner/Operator. Personnel management, Manage up to 7 people, inventory control, basic bookkeeping. Completely remodeled salon upon purchase, modernizing and bringing facility up to local code.

EDUCATION / CERTIFICATIONS

2007- Tracy Adult School, CNA, Took and completed CNA course

1981 – CA Cosmetology License

1981 – Independence High School - Diploma

References upon request

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