Robert Baumann

*** ***** **. ***. ****. Streetsboro, OH 44241 412-***-**** acyimv@r.postjobfree.com

team lead / project management strategic planning systems solutions

Experienced technical background in leading and executing technology projects across various different academic areas; degree in MIS and pursuing a MDS Enterprise Architecture degree; and five years of designing and implementing strategic solutions to meet the needs of students, faculty, and administration.

Business strategist; plan and manage projects aligning the goals of the school and college with technology solutions to drive process improvements, competitive advantage, and bottom-line gains.

Excellent communicator; leverage technical, business, and financial acumen to communicate effectively with management and their respective teams.

Proficient in project management methodologies. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.

Skills Summary

Project Management:

Custom Software Development

Database Design (RDBMS)

Systems Engineering

System Migrations/Integrations

Enterprise Wide Implementations

IT Project Lifecycle:

Requirements Analysis

ROI Analysis

Costing & Budgeting

Project Scheduling

Testing/QA/Rollout/Support

Value-Added Leadership:

Cross-Functional Supervision

Team Building & Mentoring

Client Relations & Presentations

Business & IT Planning

Vendor Management

Career Progression

KENT STATE UNIVERSITY (Kent, OH), SENIOR IT USER SUPPORT ANALYST, 2012 to Present

Coordinate a team of technicians to support over five hundred Windows and Mac computers.

Develop long term plans for the technology and overall plan for end user infrastructure support for several departments / centers

Take lead in effectively designing and developing proactive solutions to better strategically align the school and the college

Consistently creates original solutions, proposals, budget plans, and recommendations for cutting edge technology

Efficiently assessed students’ needs and coordinated the replacement of four computer labs, while consulting with students on current technology trends

KENT STATE UNIVERSITY (Kent, OH), HELPDESK ANALYST TECHNICIAN, 2010 to 2012

End user support for over five hundred Windows and Mac computers

Provided networking and desktop support

Performed account maintenance tasks

Rapidly and cost-effectively resolved issues – Email, Printers, Classroom, and AV Support

Achievement Highlights:

Earned the Rank of Eagle Scout May 2007

Consistently recognized for skills used to rapidly and cost-effectively resolve challenging issues

Quickly learns and masters new technology; equally successful in both team and self-directed settings

Proficient in a range of computer systems, languages, tools, and testing methodologies

Emergency Manager Certificate September 2014

Introduction to Incident Command System Certificate November 2012

National Incident Management System and National Response Framework Certificate December 2012

Education & Credentials

MDS – Concentration in Enterprise Architecture (GPA: 3.7), Kent State University (Kent, OH), Projected Graduation May 2017

BS in MIS (GPA: 3.4), Kent State University (Kent, OH), 2012

833 Frost Rd. Apt. 2304 Streetsboro, OH 44241 412-***-**** acyimv@r.postjobfree.com

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