Front Office Service

Zahid Khan

indian

Doha Qatar

Mob : (974-********

**********@*****.***

CAREER OBJECTIVE

To obtain a responsible and challenging job and opportunity where I could practice my knowledge and develop

My personality as a career person while utilizing my skills to bring out and harness the best of my potentials for

The glory of God and for the benefit of my employer, the community and myself preparations for the future.

EDUCATIONAL QUALIFICATIONS

• Bachelor's dégrée in modern lettre

• Diploma in Hotel Management

TRAININGS ATTENDED

• Property Management System, PMS (Opera).

•Be My Guets

Intercontinental Hôtel Doha the City, Qatar

WORK EXPERIENCE

• Dec 2011-Apr 2013 : vivanta by taj dal view srinagar–

Duties & Responsilibities:

* Inventory Management

* Variance Analysis production and winds

* Control of foods receptions in quantity, quality and value

* Achievements inventories

•Dec2013-Dec2015: Intercontinental Doha the city hotel, Front office department housekeeping).

*cleaning rooms

*turndown service

Duties & Responsilibities:

*

•Dec2015- Till date: Intercontinental Doha the city hotel, front office department (Guest Service Centre)

Duties & Responsilibities:

* Answering the internal and external calls

* To answer calls within 3 rings

* To take message when a call returns back from an unattended extension in the hotel

* To be accurately aware of the procedures for handling fire alarms and other emergency procedures

* To record all calls on the telephone traffic sheet

* To record accurately wake up calls on appropriate from.

* To attend promptly to guest inquiries whit courtesy and politeness

* To maintain confidentially and never disclose any secret

* To perform clerical duties such as filing, photocopying, faxing, and scanning, printing etc..

PERSONAL DETAILS

Date of births: 03.12.1990

Religion: Islam

Marital status: Single

Hobbies: Music, Shopping, travel,Dancing

Languages: English, hindi, punjabi,kashmiri

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