SUMMARY
• *+ years’ experience in IT administering IBM WebSphere Application Server 6.1/7.0, Oracle Weblogic Server 6.x, Oracle Service Bus 10g/11g, Oracle SOA 10g/11g, Oracle Enterprise Manager – managing installation, configuration, deployment in Linux 6.0, Unix 6.x, Windows NT/200x
• Work Experience with Oracle Weblogic 10/11g, ColdFusion MX 6/7, Hyperion Workspace/Report Catalog 9.1, IBM License Metric Tool (ILMT)
• Expertise in all facets of administration on Application Servers and Web Servers (IHS, OHS, IIS) including deploying, configuring, Tuning, Clustering, Performance Monitoring and Troubleshooting related issues
• Experienced to solve Verizon Internal Risk Assessment vulnerabilities supporting Production and Non-Production Environments by closely working with Linux and Networking Admins
• Experienced in applying Fix packs, Patches and Plug-ins for WebSphere application server, ColdFusion, Hyperion and Oracle Weblogic in both GUI and silent methods
• Worked closely with IBM PMR’s on different mission critical applications with IBM and Oracle Support teams
• Experience in creating RCA (Root Cause Analysis) of various (P1/P2/P3) levels of Support central tickets providing detailed explanation and recommendations/resolutions
• Hands-on experience in various performance and monitoring components/tools for WAS like Performance Monitor Interface, Tivoli Performance Viewer, Tibco, IBM Tivoli OmegaMon, ITCAM, Mercury Business Availability Center(BAC), Site Seer/Site Scope Alerts
• Experienced in integrating MQSeries with WebSphere Application Server for JMS messaging and data source creations
• Successful implementations of Work Load Management (WLM) using cloning and clustering techniques including horizontal and vertical clustering for Scaling and backup/recovery processes
• Troubleshooting Admin Server start-up issues, Java code defects after deployment and class path issues by checking the JVM logs, plug-in logs and the web server logs
• Working knowledge in implementing LDAP security models and IBM secure way (LTPA)
• Configured SSL for IBM HTTP server using iKeyman tool
•Worked on various middleware technologies including Joomla, Site Executive, Group1 Spectrum Technology platform (address Scrubbing), Repliweb (Imaging jobs), VMWare, Client Builder
•Expertise in Batch and Shell scripts to administer and automate batch job scheduling including backup and recovery
• Worked closely with DEV/UAT teams for analyzing and requirement gathering for the various environmental setups and Off Hours Productions deployments/releases
• Experience in supporting on call production support for 24/7 on rotation basis, which included troubleshooting, recycles, tuning the exceptions. Worked closely with the team involving about the future upcoming projects and planned the necessary documentation
EDUCATION
Master’s in Computer Science - 2011, University of Northern Virginia, VA
TECHNICAL EXPERTISE
•Operating Systems: Linux 6/7.0+, Unix 6, Windows NT/200x Server
•Middleware Technologies: WebSphere Application Server 6.1/7.0, Oracle SOA 11g, Oracle Enterprise Manager, WebSphere Security (LDAP, HTTP, HTTPS), IBM BPM, Oracle Weblogic 10/11g, Hyperion Report Catalog/Workflow, Tomcat 6, ColdFusion MX 6/7
•Web servers: Apache web server, IBM HTTP server, IIS 5 /6, Oracle HTTP Server 7
•Monitoring tools: IBM ITCAM, OMEGAMON 7.0, Site scope 9.50, Tibco, IBM License Monitoring tool, Tivoli Performance viewer, Tivoli Enterprise portal (TEPS), Xymon Monitor, Site Seer/ Site Scope, IBM Business Availability Center (BAC)
•Web Tools: HP Mercury BAC, Joomla 1.5x, Microsoft FrontPage, Adobe Photoshop, Fusion Reactor, Joomla, Site Executive, Group1 Spectrum Technology platform, Repliweb (Imaging jobs), VMWare, Client Builder
•Scripting Languages: C, Shell, Perl, Wsadmin
•Databases: Oracle 8i/9i/10i, DB2 7.2/8.0/9, Sybase, SQL server 7.0/2000 and MS Access 2000
•Network Protocols: TCP/IP, FTP, SMTP, SOAP, POP, HTTP, HTTPS, Telnet
•Java Technologies: HTML, Java Script, Servlets, Beans, EJB, J2EE, JMS, JDBC/ODBC, JNDI, RMI
PROFESSIONAL EXPERIENCE
Fannie Mae May 2016 – Sep 2016
IT Support Engineer/Devops Engineer
Responsibilities:
•Responsible for managing the functionality and efficiency of all Middleware/SOA servers and SOA-based applications
•Working on Weblogic/SOA/OSB troubleshooting and administration
•Perform root cause analysis for production and performance problems requiring research into multiple information sources
•Developed automation scripts to support the build and configure process, using Unix Shell Scripts, Java apps, Jenkins, or other tools
•Worked closely with Application Integration Architect, database and Client Security teams to architect Oracle Identity Management suite of products for scalability and maintainability.
•Troubleshoot issues as when they arise.
•Administer the Oracle Identity Management Suite
•automation of support tasks and improvement of existing processes/procedures; Experience modifying complex Unix Shell Scripts for automation and monitoring of Middleware applications
•Release automation experience using scripting languages, configuration management tools - GIT, Puppet
•Administering, Monitoring, Diagnosing problems and Securing SOA Composite Applications and Instances
•Work with Developers, DBAs, Storage team and data center operators to coordinate the timely resolution of problems and Perform daily system monitoring, analyze logs, and verify the integrity/availability of applications
•Escalate IT issues to the IT Manager whenever necessary
•To support application in production and Note interruptions or bugs in operation and perform problem solving exercise to determine problem and ensure continued use of the application
•Participate in project meetings to plan rewrite of addition to application in production or being revised for release into production and serve as project lead in project to plan revisions to application
•Working knowledge of release and deployment management
•Experience with web server technologies including Jetty, WebSphere, and IIS
•Involved in Weekend work and after hours support as needed
•Participate in on-call rotation.
Environment: Oracle Weblogic Application Server 11g and Oracle SOA 11g, WebSphere Application Server 6.x/7, RHEL 5/6, WINDOWS NT/200x, GIT, Jenkins, OID, OAM, Oracle 10/11G, LDAP, IBM HTTP Server 6/7, Oracle HTTP Server 7
U.S. Census Bureau June 2015 – June 2016
Senior Weblogic Administrator
Responsibilities:
•Installing and configuring Oracle Weblogic Application Server 11g and Oracle SOA 11g, Apache Tomcat, Apache Webserver along with Oracle Enterprise manager
•Experience in managing, deploying, and monitoring services running in a cloud environment- Amazon Web Services
•Patching and Upgrade coordination with integration and testing teams
•Create procedural documents for installation, configuration and day to day support
•Involved in setting up Single Sign On, CyberArk Password vault and SSL for the various applications
•Worked on Support central and Service request tickets with DEV/UAT teams for business critical issues in production, worked on RCA’s and documentations
•Involved in Installing, configuring tuning, troubleshooting Oracle AIA, OIM, OID, OAM
•Implementation of the Fusion Middleware stack with SOA suite 11g, Oracle Service Bus 10g/11g
•Deployment of composites on SOA suite 11g using EM as well as WLST scripts\
•Deploying SOA suite and OSB in clustered environments and deploying projects in various environments
•Performance tuning of JVM heap size, garbage collections, java stack and Native thread & production performance of Weblogic
•Experience in maintaining and support the various components of Oracle Fusion Middleware based Applications
•Familiar with Service Now Ticket Management system for tracking assigned tickets.
•Upgrade and patching of Weblogic servers
•Troubleshooting SOA suite issues
•Experience in working with IBM support team with PMR’s related to different Deployment, Logging and Production issues, opening tickets for DNS changes, fire wall requests with networking teams
•Creating Change Requests for all the Middleware deployments and WebSphere service requests, new patches to BIS applications
•Creating Change Request for Bouncing the PROD Application servers in the production boxes at availability time.
•Responsible for analyzing the client request and resolving the issues by setting up MML calls in sevirity1 prod issues
•Responsible for focused problem determination and resolution support for all Middleware developed or utilized services or Technology across the Enterprise
•Responsible for Support process for priority 1 and 2 outages. Investigate all aspects of the event until it is resolved or an escalation is necessary.
•Configuring WebSphere admin console, Deploying new applications (.ear files) into different application servers, and creating new application servers, and configure virtual hosts and nodeagents and nodes, cell.
Environment: Oracle Weblogic Application Server 11g and Oracle SOA 11g, AWS, WebSphere Application Server 6.x/7, RHEL 5/6, WINDOWS NT/200x, Oracle 10/11G, LDAP, IBM HTTP Server 6/7, Oracle HTTP Server 7, J2EE, JSP 1.2, Servlets 2.3, EJB 2.0, Maven, JDBC 4/5, SQL 2000/2005/2008, Oracle 9i/10g/11g, Tomcat 6, ColdFusion MX 6/7, BAC site scope, Lunt Build, Shell Scripts, Password vault CyberArk
PHH Arval, MD June 2012 – Feb 2015
Middleware Engineer
PHH is a Fleet and Mortgage Management Company which has operations both in North America and Canada - providing Fleet to all Major Clients in both the countries. Middleware administration here includes focus on multiplatform web and middleware technologies, responsible for IBM WAS administration, WebSphere MQ, Oracle Weblogic Server, Cold Fusion, Middle infrastructure analysis, design, installation and production for IBM Clients
Responsibilities:
•Installed, configured and administered WAS v6.1.x and v7.0.x from Development through Production on various OS including RHEL 5/6, AIX 5.3/6.1, Solaris 10, Apache Tomcat
•Involved in installing the Weblogic 11g, ColdFusion MX6/7, Apache Webserver
•Supported the applications in BPM 6.5 (WebSphere) and 7.5 (Weblogic) environments
•Scheduled and Implemented WAS Fix Packs and LDAP security for WAS and Enterprise applications, Setup SSL between IBM HTTP Server and WAS
•Installed IBM license Monitoring tool and involved in upgrading the ITCAM data collectors, Manage Server and Visualization engine components
•Involved in the RHEL 5 to 6 upgrade from a WebSphere middleware perspective
•Patching and Upgrade coordination with integration and testing teams
•Create procedural documents for WAS installation, configuration and day to day support
•Involved in setting up Single Sign On and SSL(Public & Private) for the various applications
•Worked on Support central and Service request tickets with DEV/UAT teams for business critical issues in production, worked on RCA’s and documentations
•Experience in working with IBM support team with PMR’s related to different Deployment, Logging and Production issues, opening tickets for DNS changes, fire wall requests with networking teams
•Knowledge in working with OmegaMon, ITCAM, HP Mercury BAC, Hyperion report Catalog and Workflow, Joomla, Site Executive, Group1 Spectrum Technology platform Repliweb (Imaging jobs), VMWare, Client Builder
•Used WebSphere Admin Console and Shell scripting to install enterprise EAR, WAR files or for hot deployment through Lunt build
•WebSphere Application Server tuning for performance improvement
•Support WebSphere Application Server environments, debug issues and work with different teams as needed towards resolution
•Automated variety of tasks like building and deploying EAR file, keys and certificate generation, daily routine jobs through crontab entry etc., by using SHELL script
•Involved in 24/7 support for production environment
Environment: WebSphere Application Server 6.x/7, RHEL 5/6, WINDOWS NT/200x, Oracle 10/11G, LDAP, IBM HTTP Server 6/7, Oracle HTTP Server 7, J2EE, JSP 1.2, Servlets 2.3, EJB 2.0, JDBC 4/5, SQL 2000/2005/2008, Oracle 9i/10g/11g, Tomcat 6, ColdFusion MX 6/7, BAC site scope, Lunt Build, Shell Scripts
Verizon Business, VA August 2011 – May 2012
WebSphere Admin
Administering IBM WebSphere Application Server 6.0 ND, WebSphere MQ 6.0 and IBM HTTP (IHS) 6.0 Web servers to include installing, upgrading, configuring, tuning, load balancing, clustering, troubleshooting, High-Availability (HA), WAS security, patching, migration and capacity planning for the middleware application infrastructure.
Responsibilities:
•Installed, upgraded, migrated, configured and managed WAS 6.1.x/7.0.x and IBM HTTP Server on Linux/UNIX 6.x, Windows NT 2000/2008
•Planned and implemented installation of service packs patches and fix packs
•Responsible for building EAR file by the use of ANT scripts and by using AT
•Automated Deployments to all the environments from DEV to PROD using JACL, batch and shell scripts
•Updated and Managed source code using VSS (Visual Source Safe) and SVN
•Set up security using LDAP and Custom Security
•Automated variety of tasks like building and deploying EAR file, keys and certificate generation, daily routine jobs through crontab entry by using JACL and SHELL script
•Intensively involved in troubleshooting in all the tiers
•Regular collection PMI data for performance tuning
•Created script to monitor and maintain System performance data on Production for future reference
•For business critical issues in production, done complete RCA and documented it
•Tuned various parameters on WAS, like JVM heap size, thread pool, connection pool, time out values etc.
•Suggested WLM methods on PROD for load balancing and improved performance
•Performed general administration tasks like log rotation, space management changing permission, giving user access, etc.
•Involved with the architecture team suggesting License and cost saving options for the middleware tier
•Configured various monitoring tools such as dynaTrace, ITM, OmegaMon and Compuware vantage Analyzer for monitoring end system performance and for performance tuning exercises
Environment: WebSphere Application Server (WAS) V/6.1x/7.0.x, WINDOWS NT/2000/2008 R2, DB2 UDB 8.1, LDAP, IBM HTTP Server, J2EE, JSP 1.2, Servlets 2.3, EJB 2.0, JDBC 4/5, SQL 2000/2005/2008, Oracle 9i/10g/11g
Lorshi INC - Academic Project (Trainee), VA August 2010 – July 2011
Web Administration
Responsibilities:
•Worked on Web system specifications by analyzing access, information, and security requirements, designing system infrastructure.
•Worked on Web system by planning and executing the selection, installation, configuration, and testing of server hardware, software, and operating and system management systems, defining system and operational policies and procedures.
•Maintaining web system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, and operating and system management systems, designing and running system load/stress testing, escalating application problems to vendor.
•Worked on web system security by developing system access, monitoring, control, and evaluation, establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation.
•Involved in upgrading the web systems by conferring with vendors and services, developing, testing, evaluating, and installing enhancements and new software.
•Meeting the financial requirements by submitting information for budgets, monitoring expenses.
•Updating job knowledge by tracking emerging Internet technologies, participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
•Accomplishes organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
S2 Technical Strategies, INDIA June 2007 – July 2009
WebSphere/IT Administrator
Responsibilities:
•Installed and maintained the development and test environment for the Identity Management Project based on Sun Identity Manager, WAS 6.0
•Configured Server groups and clones for scalability of enterprise applications
•Tested for consistent communication between Web Sphere Clients, DB, and Web Server
•Troubleshooting using Traces, Logs and collector tool
•Administration of Working Application, Application performance monitoring - starting and stopping the application server
•Generated plug-in manually and copied it to the Web Server and Entity beans on Web Sphere Application Server V6.0
•Analyzed Error and Event log files and diagnosed Application Server problems
•Monitored Deployed JSPs, Servlets, Session Application log files, Application Server Performance, Servlets Status, Active Sessions and DB Pool connections
•Separated the static content from the dynamic content for better application security and performance
•Migration of applications from WAS 5.1 to WAS 6.1ND in development and test environments
•Configured enterprise applications and corrected performance problems by monitoring server availability and resource utilization analysis
•Built Red hat Linux, Windows 2003 Server and Solaris on VMware server
•Configured LDAP service on Red hat, which is used by Sun IDM for storing directory information
•Installed and maintained MySQL and Oracle databases
•Trained developers on the Internals of various Linux services, Microsoft Active Directory
•Gathered infrastructure requirements and built a scaled down version of the client setup
Environment: IBM Web Sphere Application Server 6.x/7.x, DB2 UDB 7.1, Apache Web Server, Connection pools, Tuning, IBM HTTP Server 6.0, JDBC, HTML, Windows NT 200x, Oracle 9i, Site minder, Big Brother, Red hat Linux 5, Shell scripting, SQL server 2000