KUMAR

EMAIL: acyiiq@r.postjobfree.com Ph. no: 972-***-****

PROFESSIONAL SUMMARY:

Over 7+ years of Experience SCCM 2012 (System Center Configuration Manager) current branch 2012, SCCM 2007, MDT 2012, SCOM 2012, SCORCH 2012, SQL Queries, Hyper-V, Power Shell, Visual Studio, VBScript, Citrix,Windows Azure, MDOP /SCROCH .

Migration of SCCM 2007 packages to SCCM 2012 environment using migration tools Training of Systems Center Configuration Manager 2007 and 2012.

Software Distribution, Software Updates, Operating System Deployment.

Software Metering, Desired Configuration Manager, Asset Intelligence.

SQL Reports, Designing, Implementing and Administration of SCCM hierarchies, Installing Primary sites and Secondary sites.

Expertise in SCCM Administration, deployment, packaging, network inventory, installer and network designing, Windows server Update services (WSUS) and TCP/IP Protocols.

Knowledge in SAP HANA data modeling and creation of Attribute View, Analytic View, and Calculation View, Analytic privilege by using HANA Studio and replication technologies such as Triggered based (SLT) and ETL based (BODS 4.0) and file based replication.

Implementation of SCOM Server and Management Packs and SCOM administration. Proficient in providing user support and training.

Good experience in XP/Win7. Experience in deploying clients, managing software Packages, Software distribution and software metering in a LANDesk, SCCM 2007/2012R2 environment.

Experience in automating the application for software distribution using SMS Installer, SCCM2007/2012 and IBM tools, Installsheild, Adminstudio, Citrix, and Group Policies.

Expertise in Windows Installer technology, Wise Package Studio 8.0/7.0, Adminstudio 12.02 R2 SP1/11.5, Install shields 2013/2012 spring and Application virtualization using APP-V 4.6, XenApp, VDI, NetScaler or Citrix Access Gateway skills.

Experience in SCCM Administration and MSI Packaging. Created Active directory groups for the packages. And group policy object (GPO) deployments. Interface with end-user and application tester to troubleshoot and debug application configuration and deployment issues.

Strong experience in PowerShell Scripting. Extensively used VBScripts, JScript’s, WinBatch and Wise Scripts when necessary.

Experience in using configuration profiler to create documentation for AppSense configurations.

TECHNICAL SKILLS:

Packaging

Tools

Windows Installer, Flexera Install Shield and Admin Studio, App -V

Wise Package Studio, Orca, MDT, Appsense, VMware Thin App.

Deployment Tools

Active Directory, Group Policy, Zenworks, LANDesk, SMS Installer, SCCM2007/2012R2, Novel Zen works, Altiris Notification & Deployment server.

Imaging Tools

VMware Workstation, MS Virtual PC, Symantec Ghost, Microsoft Hyper-V.

Operating Systems

Windows XP, Windows 7/8.1/10 (x86/x64), Windows 2003/2008/2012R2 server.

Scripting

VBScript, Batch script, Winbatch, Wise Script and PowerShell Script 2.x/3.x/4.x, XML

Databases

MS Access, Oracle, MySQL, T-SQL.

Virtualization

Citrix XenApp 5.X/6.X, Xendesktop 5.X, 6.X App-v 4.x/5.x, VMware ThinApp

Application Remediation

APP DNA, Microsoft ACT Toolkit 5.5.

Troubleshooting Tools

Filemon, Regmon, procmon, Dependency Walker, Beyond Compare, TCP/IP Protocols.

PROFESSIONAL PROFILE:

SABRE (South Lake, Texas) Dec 2014 – Present

Role: SCCM Administration/Application Packager

Responsibilities:

Improved quality of Microsoft Intune (a SaaS - software as a service utilizing service oriented architecture) by driving live site incidents per day resulting in an improved SLA of incidents rate from 90 % to 98%.

Works closely with Program Managers / Service Managers / Product Engineering Managers.

Efficient in Operations Management and Reporting & Analysis of the data, program management skills.

IOS Android Support Knowledge on advanced problem analysis to isolate and resolve issue, worked with developers to reproduce and resolve application issues.

Analyze Business requirements for packaging the application by looking at the proposal document given by the client.

Developed support transition plan and RACI matrix for SAP on-prem and cloud infrastructure.

Analyze, design, develop and unit test complex reports and visualization dashboards using SAP Business Objects Suite of tools alongside QlikView and Tableau reporting tools.

Published the dashboards and Webi reports to SAP BI mobile for mobility consumption.

Experience in all custom SQL based reports were created and finalized well ahead of requested dates.

Implementation of SCOM Server and Management Packs to configure the alerts for several Enterprise applications.

Worked on Install shields 2013/2012 spring and Application virtualization using APP-V 4.6, 5.0, XenApp and Xen desktop.

Troubleshooting high priority issues related to VDI & ThinApp.

Experience in networking concepts based upon the OSI and TCP/IP Models.

Delivered Trainings to Major Clients on Windows 7 Migrations as well as Desktop Management Solutions (MDOP).

Created custom VB Scripts to perform automation, installation and configuration tasks within MSI packages.

Account and security management of Active Directory, user profiles, user account policies. Provided infrastructure and design guidance for setting up and maintaining SCCM, LANDesk environments.

Worked with debugging tools like Filemon, Regmon, InCtrl5, Orca, and Dependency Walker, Auto IT.

Experience in patching for 800 devices running Windows OS's. Utilize System Center Configuration Manager (SCCM) and WSUS to design patching solutions and ensure 100% security compliance.

Experience in PowerShell Scripting knowledge in administration and automation with Exchange, SharePoint, and IIS.

Manage System Center Configuration Manager for multiple clients including patch deployment, software distribution and packaging, OS deployment, and monitoring and reporting.

Environment: Windows 7 64-bit, Flexera Admin studio 2013, Microsoft App-v 4.6sp1, 5.0,AppSense, Orca, VB script, VDI, Hyper-V, Citrix XenApp5.5, 6.5, SCCM 2012R2, LANDesk, Auto IT, PowerShell,SAAS

American Airlines (Fort Worth, Texas) Oct 2013 - Nov 2014

Role: SCCM Administrator/Application Packager

Responsibilities:

Co-ordinated with multiple software development teams to get the technical details of new features in Intune Service and opened DCR's (Defective Code Review) and multiple bugs in the environment to get the issues fixed on time.

Expert with multiple Cellular platforms including Android, IOS and Windows.

Create Statement of Understanding document with all the technical details, schedules for different phases mentioned below:

SoU preparation

Packaging

Quality Analysis

Testing

Production deployment

Expert on SAP platform Supported mission, stakeholders and clients of global Chief Technology office.

Involved in setting up SAP BOBJ and HANA integration and connectivity.

SCCM Administration and troubleshooting.

Document changes and provide status updates for package/update Distribution.

Worked on Windows 10 Upgrade Production Project for 15000 workstations, Including Image creation, Driver Management, Task Sequence Deployment, Customizations, in place upgrade and Wipe and Load.

Handled the takeover of an SCCM/SCOM installation for a large Military Defense Systems Contractor.

Developed packages using Admin Studio 11.5, Install Shield Spring 2012, PowerShell, VB Script and wrapped all with IBM’s ISPI Wrapper.

App-V 5.0 SP3 adds support for using the RunVirtual registry key with virtualized applications that are in user-published packages.

Worked with debugging tools like Filemon, Regmon, InCtrl5, Orca, and Dependency Walker.

Maintaining and rebuilding test SCCM erver including SQL, WSUS, IIS, and SCCM manager.

Used Scripting technologies, such as PowerShell, VBScript, WSH, WMI and ADSI to automate administration tasks.

Attends weekly technical support meetings. Routinely shares ideas for enhancing services, deployments, and improving the customer experience.

Deploy the applications silently to the end user machines.

Environment: Windows 7, Windows XP, SCCM 2012, VB Script, Wise Package Studio 8.0, Admin studio 10.0, VMware, Orca, VB script, PowerShell, ITIL,VM Ware, IBM’s ISPI wrapper, Citrix XenDesktop7.0, Citrix XenApp4.5, Citrix XenApp 5.5, SCCM 2007,2012, SCOM 207,2012, VDI, Installsheild Spring 2012, Admin studio 11.5,Microsoft App v 4.6sp1, WMI, App-V 5.0, SAAS.

AT&T (Richardson, Texas) Sep 2011 – Aug 2013

Role: SCCM Administrator

Responsibilities:

Worked on Wise Package Studio 8.0/7.0, Adminstudio 12.02 R2 SP1/11.5, Install shields 2013/2012 spring and Application virtualization using VDI, NetScaler or Citrix Access Gateway skills.

Worked on Repackaging third party applications and Install shield 11, Adminstudio 11 to create .msi packages to deploy on to windows 7 64bit workstations.

Develop, test, and document Windows 10 Gold image for OSD deployment with SCCM 1511 environment.

Knowledge on creation of task sequence and deployment of operation system (OSD) using SCCM 2012R2.

VDI Support network infrastructure by diagnosing and fixing software configuration problems using general skills and a knowledge of standard configurations.

Developed and enhanced SAP new standard productions. Participated in project design, development, test, ready-to-customer and post go-live support.

Good knowledge of SAP script, smart forms and Adobe forms.

Develop software packages for SCCM 2012, including usage of batch and scripts.

Experience with MDOP 2010 tools App-V 4.6 and 5.0 Virtualization of applications that support Win 7

Experience in troubleshooting package issues using third party tools like Procmon, beyond compare, Dependency walker, TCP/IP protocols and Network Services.

Used scripting technologies, such as PowerShell, VBScript, WSH, WMI and ADSI to automate administration tasks.

Extensive knowledge of System Center Configuration Manager (SCCM), Microsoft Deployment Toolkit (MDT), and Microsoft Desktop Optimization Platforms (MDOP).

Conducted peer review and pre-quality control on MSIs created by team members and final quality checks before releasing to testing.

Experience in Deployment of standard software packaging and patch deployment methodologies.

Environment: Windows 7 32,64-bit, Install Shield, Admin studio 11.0,Microsoft App-V 5.0, VDI, VB script, VM Ware, Citrix XenDesktop4.5, 5.5, PowerShell, SCCM 2007-2012R2, Filemon, Event viewer.

CSSI, INDIA June 2009 to Aug 2011

Role: SCCM Administrator/Application Packager

Responsibilities:

Repackaged various applications per specs provided by client to Windows XP desktop environment.

Deployment and configuration of MS Office 2000.

Specialized in migration of oracle applications to new desktop standards.

Created various scripts for packages requiring custom actions during installation.

Administration and diagnostics of LAN and WAN with in-depth knowledge of TCP/IP.

Scripting languages used include VBA, VB Script, Install Script, and Wise Script.

Wise Package Studio was utilized for creation of certain merge modules as it allowed us to pull components out of MSI packages directly into usable merge modules.

Using a storage area network (SAN) is supported as long as a supported Windows server is attached directly to the volume hosted by the SAN.

Supported SMS rollout team with “on-demand” packaging, which included packages that needed last-minute alterations.

Implemented and revised standards for packaging and administered support as required.

Deploying applications using SCCM 2012 R2 Console.

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