Daniel E. Brinker
Anchorage AK 99502
*********@*****.***
Objective:
I wish to bring all of my skills into focus for the good of my clients, the company I work for, and perhaps the industry as a whole. I would like to work for an ethical company that provides a truly valuable service or product to its customers.
Attributes:
I’m dependable, punctual and accustomed to meeting deadlines
Proficient in accounting, inventory control, collections, supervision, and security. I follow procedure strictly but I can also develop and institute systems where necessary.
I am also a team leader. My management style is very hands on. I am able to motivate and coordinate employees under any and all circumstances. I believe motivation is better than discipline.
I lead by example.
I can comprehend and retain large amounts of technical information
I excel in communication, both written and oral. Happy and amiable, I'm dedicated to providing excellent customer service.
Employment History:
Licensed Supplemental Insurance Agent
Colonial Life
01/21/ 2016-Present Anchorage, AK
Meeting with Employees to examine benefit solutions
Group Presentation to employees
All preparation of materials presentation materials
Computer app and proprietary programs
Contracts, forms, follow up, and client satisfaction
Appliance Specialist
Home Depot (part time)
05/10/16-10/1/16 Anchorage, AK
Present features and benefits to prospective buyers
Discuss other options and services
Coordinate with warehouse and set up delivery
Stock and maintain kitchen and bath aisles
General customer service around store
Licensed Real Estate Agent
Real Property Management
05/15/2014-11/22/2015 Anchorage, AK
Outside sales, market research, develop leads via phone, internet, networking and in person.
Listen to property owners and create solutions tailored to their individual needs
Create forms and comparisons for various properties, including potential rental estimates.
Complete and submit contracts and other forms.
Assist on boarding, leasing and customer service departments as necessary
Show prospective tenants properties.
Licensed Financial Agent
Country Financial
08/11/2014-05/15/2015 Anchorage, AK
Outside sales, market research, develop leads via phone, internet, networking and in person
Create complete financial plan with client to meet individual needs
Business insurance for liability, inventory, property, event and workers compensation policies
Create benefits packages tailored to the specific business
Disclose fully and educate each client on purchased products
Complete and submit contracts
Fiduciary responsibilities
Assist underwriting
Assist client to file claims as necessary
Follow up periodically to ensure clients needs are met
Assistant Manager
Holiday Station Store
04/01/2013-08/11/2014 Anchorage, AK
Customer Service, providing an excellent customer experience
End of day paperwork, accounting, computer skills
Employee supervision, creating and motivating a team, training, discipline
Freight handling, checking in and arranging according to POG
Food preparation, proper handling of food and dishes
Fuel handling, proper procedures for fuel spills and handling
Loss prevention, monitoring floor for theft, controlling employee caused shrinkage
Tam/ Top certified
Food handler card
Insurance Agent
Aflac Insurance Agency
11/24/2012 –04/01/2013 Anchorage, AK
Licensed insurance agent
Outside sales, market research, develop leads via phone, internet and in person
Create an insurance program to meet customer needs
Disclose fully and educate each client on purchased product
Complete and submit contracts
Fiduciary responsibilities
Assist client to file claims as necessary
Follow up periodically to ensure clients needs are met
Super Store Manager
Bailey's Furniture
09/07/2007-11/13/2012 Anchorage, AK
Providing excellent customer service on every level, constant contact with customers
Supervising, motivating, mentoring up to 85 employees in order to create a positive buying environment
HR duties such as hiring, termination and disciplining of employees
Training commission Sales Staff in positive, ethical and effective sales techniques.
Key and code holder, responsible for closing and securing building at night and opening it in the morning
Coordination of all departments within business to provide seamless customer experience
Accountable for all money taken in, end of day and related paperwork
Responsible for sales decisions including: discounts, special order pricing, etc.
Personally sold hundreds of thousands of dollars in both regular retail and B2B sales
Insurance Agent
Aflac Insurance Agency
03/01/2007 - 09/07/2007 Anchorage, AK
Licensed insurance agent
Outside sales, market research, develop leads via phone, internet and in person
Create an insurance program to meet customer needs
Disclose fully and educate each client on purchased product
Complete and submit contracts
fiduciary responsibilities
Assist client to file claims as necessary
Follow up periodically to ensure client’s needs are met
Business Owner
Video City 36th Ave
06/05/1997 - 02/07/2007 Anchorage, AK
Sole proprietor of a fast paced video rental business
Responsible for all aspects of the business:
Great customer experience, customer satisfaction and retention a must
7/12/365 business, I work weekends
Created and perpetuated a fun, positive work environment where effort and ability were rewarded
Handled all HR issues, hiring, firing, discipline, incentive programs, etc.
Responsible and accounted for all money, income, receiving, billing, taxes, etc
Product knowledge, inventory control, ordering all stock, maintaining stock levels.
Administered, maintained and enforced legal forms, documents and contracts, i.e. collections, taxes, personnel policies, etc.
General Manager
Video City Jewel Lake/Spenard
06/01/1991 - 07/01/1997 Anchorage, AK
Manage all day to day operations of two locations simultaneously: Jewel Lake and the Spenard location.
Responsible for supervising all store operations including:
Personnel: training of managers, supervisors and employees and all other HR
functions
Responsible and accounted for all money, income, receiving, billing, etc.
Product knowledge, inventory control, ordering all stock, maintaining stock
levels
Store organization and presentation to create an inviting buying atmosphere
All aspects of customer experience, retention and satisfaction, maintained consistently high daily income averages
Policy development and enforcement
Oversee contracts, collections, accounting, etc.
Store Manager
Video City Jewel Lake
03/01/1989 - 07/01/1991 Anchorage, AK
Duties were same as above in a single location. Responsible for all day to day operations
Also, Instrumental in planning, design and organization involved in opening a new retail location
Maintained consistently high daily income averages
Shop Manager
Spectra Shirts
09/27/1988 - 03/15/1989 Anchorage, AK
Supervise all shop activities and employees
Overseeing the production and packaging customer orders
Organizing employee activity
Inventory control
Equipment maintenance;
Key/code holder
Store Manager
Video City Muldoon
08/24/1984 - 09/14/1988 Anchorage, AK
In charge of all personnel and day to day operations in an exceptionally busy location,
Responsible for: inventory, employees, scheduling, daily sales,
end of day accounting, etc.
key/code holder.
Assistant Radiographer
Peabody Inc-San Onofre Nuclear Generating Station
07/01/1979-09/01/1980 San Onofre, Ca
X-ray pipe welds to insure integrity
Understand and apply techniques, safety regulations, and procedures for nuclear source
Set up and break down equipment in the field
Write reports, maintain logs and catalog incidents
certified argon inspector and response team
Education:
Long Ridge Writers Group Graduated Spring 2006
Accredited Writing course
Course study: Breaking into print
National University attended Fall 1980 – Spring 1981
Accredited College
Major: General Education
Mira Costa College attended Fall 1979 – Spring 1980
Community College
Major: Psychology
High School:
Educational Dynamics Inc. Escondido, CA Graduated June 1979
Army and Navy Academy Carlsbad, CA Attended Sept 1975-1978
Alaska Licenses:
Insurance:
Life, Health, Annuity, Variable products
Property, Casualty, Farm, Business
Securities:
Series 6 and 63
Real Estate:
Licensee
Hobbies and Interests:
Karate
Scuba
History
Writing
Portrait Drawing
Latin
Golf
Current Events