Steve Michael Otieno
**** * ******* ** #* Denton Texas 76201
*****.*.******@*****.***
Objective
Seeking a challenging, growth-oriented position where an intimate knowledge of network security can effectively contribute to the successful and profitable operation of an organization. Education
University of North Texas, Denton, TX Expected date of graduation: Dec, 2017 Bachelors of Science in Computer Engineering
Minor: Mathematics
Summary of Qualifications
Naturally compelled to produce professional quality work
Skilled at interacting with customers of various backgrounds
Quick learner, able to assume responsibility
A+ Software and Hardware Training, Windows Server 2012, Microsoft Office, Office 365
Cisco CCNA Training Courses complete, LAN switches and Routers Installation and configuration
TCP/IP, LAN/ WAN, DHCP, DNS, Telnet, OSI Layer
RepairQ ticketing system
Unix (Ubuntu)
Work Experience
Cell Phone Repair - Phone Tech, Denton, TX. July 2015 – Present
Learned how to work fast and accurately while multitasking
Improved ability to work calmly while under pressure University of North Texas – IT Support, Denton, TX. August 2014 – January 2015
Gained the knowledge to troubleshoot computer hardware and software problems
Increased experience in assembly and disassembly of computer components Whipped Dog Straights – Honing Manager, Arlington, TX. April 2013 – August 2013
Learned how to work with employees of different skill levels and how to adjust training to improve learning outcome
Improved ability to teach safety without compromising productivity All Nations SDA Church – Volunteer Work, Arlington, TX Assistant Treasurer. May 2013 Present
Acquired skills for processing large amount of data fast and accurately
Solidified the significance of following proper procedures