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Customer Service Supervisor

Location:
Alexandria, Louisiana, United States
Posted:
January 25, 2017

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Work Experience:

Rehab Services of Cenla

**** ******** **

Alexandria, LA 71303 United States

**/**** - *******

Office Admin/Mental Health Specialist

•Duties, Accomplishments and Related Skills:

•Process in new clients in coalition with other office admin

•Answer phone calls and provide assistance to clients/ prospective clients

•Process insurance eligibility: verify medication regiments, appointment scheduling, medical chart filing, inputting client demographic information into the database, maintain a clean office environment

•Helped clients at their schools/ residences with social skills/ coping skills

•Input insurance codes along with progress note on clients

Supervisor: Jessica Dekle (318*******)

Okay to contact this Supervisor: Yes

Xpression's Professional Photography

829 N Preston

Marksville, LA 71351 United States

05/2012 - 03/2016

Personal Assistant

•Duties, Accomplishments and Related Skills:

•Operate cash register and process credit card transactions

•Process customers’ orders

•Pose and take photographs of children and families; onsite editing and production

•Email marketing

•Maintaining the accounts and inventory

•Make appointments and maintain the schedule

•Acted as personal assistant to owner

Supervisor: Dayna Ponthieu (318-***-****)

Okay to contact this Supervisor: Yes

ABC Uniforms

829 N Preston

Marksville, LA 71351 United States

05/2014 - 03/2016

Sales Associate

•Duties, Accomplishments and Related Skills:

•Maintaining accounts for two store locations

•Ensure inventory was maintained and sales floor was well kept

•Provided customer service

•Operate cash register and maintained receipts

Supervisor: Dayna Ponthieu (318-***-****)

Okay to contact this Supervisor: Yes

Scribe America

3330 Masonic Dr, Alexandria, LA 71301

Alexandria, LA 71303 United States

06/2015 - 09/2015

Medical Scribe

•Duties, Accomplishments and Related Skills:

•Personally assisted doctors by taking their notes in the Emergency Room

•Retrieved lab reports for doctors

•Conveyed orders to nurses from the doctors

Supervisor: Kevin Gonzales (318-***-****)

Okay to contact this Supervisor: Yes

Northwestern State University

175 Sam Sibley Dr

Cypress, LA 71457 United States

08/2012 - 12/2014

Student Worker

•Duties, Accomplishments and Related Skills:

•Pickup mail from post office, make deposits and obtain approval signatures for various purchases

•Provide students with location information and assisted them with info

Supervisor: Sonia Kay (318-***-****)

Okay to contact this Supervisor: Yes

Therapy Center of Avoyelles

5434 Hwy 1

Marksville, LA 71351 United States

05/2011 - 05/2012

Rehab Tech

•Duties, Accomplishments and Related Skills:

•Supervised patients with physical therapy routines

•Provided patients with non drug related pain relief

•Maintained a clean environment for patients and staff

Supervisor: George Ebersohn (318-***-****)

Okay to contact this Supervisor: Yes

Education:

Walden University Currently Enrolled

Master’s of Social Work

Northwestern State University Natchitiches, LA United States

Bachelor's Degree 05/2016

Major: Psychology / Addiction Studies

Avoyelles Public Charter School Mansura, LA United States

High School or equivalent 05/2012

Affiliations:

Peer Mentors - President- In charge of teaching freshman classes about substance abuse.Also was in charge of Freshman Connections to recruit members.

Recognize Student Organization - Member- was to inform organizations about new policies and regulations. In charge or recruiting new members and helping organizations learn how to recruit.

CPR certified

References:

Name Employer Phone

Taylor Vagrin 318-***-****

James Maddon 903-***-****

Vanessa Batiste 318-***-**** Indicates professional reference



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