Customer Service Pharmacy

Jenner U. Sinang RPh, PharmD

Lewisville, TX

Home: 972-***-****

Cell: 832-***-****

********@*****.***

Dedicated pharmacist with broad experience; highly committed to patient care and service. Able to handle demanding situations clearly and effectively with knowledge based problem-solving skills. ACPE IV certified and immunizer; BLS and ACLS certified. Licensed pharmacist in the following states: Texas, Arizona, Nevada, Louisiana, Florida, California.

Experience

EGS (An Alorica Company)

Pharmacist Virtual Work at home (must have California license)

11/2016-02/2016

Interpret/verify physicians' prescriptions, access and input prescription information and verify whether the order is within program guidelines

Consult with customers and/or physicians regarding the use of medications and potential drug interactions

Review and approve/deny requests for prescription prior authorizations

Oversee the activities of pharmacy technicians, pharmacy clerks and customer service representatives, if applicable

Organize workload, set priorities and complete assignments in a timely manner and utilize resources appropriately while complying with department program standards. This is a production role.

Citrix and Iris software proficiency

Conform with and support department quality assurance and improvement guidelines

Perform various duties related to the fulfillment of program deliverables

Wal-mart Pharmacy

Staff Pharmacist per diem

04/2015-Present

Verifying prescription orders and counseling patients

Resolving and obtaining prior authorization for patient insurance to resolve insurance medication claims

University Medical Center Las Vegas Clark County Hospital

Inpatient Staff Pharmacist

12/2015-10/2016

Entering and verifying prescription orders including general ambulatory, nicu, picu, ED, oncology

Entering, checking TPN’s via CAPS software, making and checking IV orders

Entering and checking chemotherapy drugs using intellidose software

Responding and assisting to hospital codes

Pharmacy keeper and Intellidose oncology software proficiency

Inpatient Staff Pharmacist (Civilian Contractor)

08/2015-11/2015 David Grant Medical Center: Travis Air Force Base: Fairfield, CA

Entering orders, verifying prescriptions

Entering and checking TPN’s via CAPS

Monitoring, adjusting, and writing reports for vancomycin and warfarin dosing

Writing renal reports

Pharmacy Manager

01/2015-08/2015 Forney Pharmacy

Retail / compounding pharmacy

Managed pharmacy daily operations and made sure pharmacy is compliant with pharmacy state board rules and regulations

Obtained prior authorization and solved patient insurance billing issues to get their medication claims processed

Inpatient Staff Pharmacist

04/2014-08/2015 (Per Diem) Texoma Medical Center: Denison, TX

•Enter IV orders for labels, prepare, deliver, and check profiling and preparation of sterile products on a daily basis

•Cerner computer system proficiency

•Takes initiative to increase job knowledge through additional training, cross training skills development, and/to continuing education

•Conducts patient education counseling as requested by physician, other healthcare providers, or based on professional judgment

•Serve as a drug information resource and provides clinical pharmacy services to hospital staff and patients

Outpatient Staff Pharmacist

06/2010-02/2014 John Peter Smith Hospital: Fort Worth, TX

•Precise prescription filling, dispensing, reporting and inventory management

•Advanced patient counseling, drug interaction screening, and allergy screening

•Experienced in assessment and implementation of therapeutic and economic formulary interchanges

•Staff training of pharmacy students, certified pharmacy technicians, and interns

•Implemented medication error reporting system

•Excellent working relationships with Physicians, Physician Assistants, Nurse Practitioners and Nursing personnel, medical and pharmacy personnel

Pharmacy Manager / Part Time Floater

03/2010 – 12/2013 CVS Pharmacy: Ennis, TX

•Precise prescription filling, dispensing, reporting and inventory management

•Excellent work relationships with Physicians, Physician Assistants, Nurse Practitioners and Nursing personnel, medical and pharmacy personnel

•Advanced patient counseling, drug interaction screening, and allergy screening

•Experienced in assessment and implementation of therapeutic and economic formulary interchanges

•Staff training of pharmacy students, certified pharmacy technicians, and interns

•Implemented medication error reporting system

Staff Pharmacist

05/2008 – 03/2010 Walgreens Pharmacy: San Antonio, TX

•Precise prescription filling, dispensing, reporting and inventory management

•Advanced patient counseling, drug interaction screening, and allergy screening

Student Pharmacist

01/2005 – 05/2008 Temple University Hospital: Philadelphia, PA

•Student Intern for a hospital that has over 700 beds

•Practice aseptic techniques in the IV room making IV’s and TPN’s

Education

1998-2000 University of Virginia Charlottesville, VA

• BA Biology (May 2000)

2004-2008 Temple University Philadelphia, PA

• PharmD (May 2008)

Pharmacist Licenses

Texas

Nevada

Arizona

Louisiana

Florida

California

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