Timothy Jordan Kennedy

****J E Firetower RD

Greenville, NC 27858

252-***-****

acyh2y@r.postjobfree.com

Personal Experience

-Learning T-SQL from a Senior Database Engineer, focusing on best practices, query optimization, and database design

-Hundreds of hardware troubleshooting and replacement/repairs, including soldering components, and complete hardware rebuilds for clients

-Extensive knowledge of all hardware related to desktops, laptops, tablets, phones

-Trained users on multiple pieces of software, such as Microsoft Office and Windows

-Proven experience using Microsoft Office Suite, including creating complex spreadsheets, elaborate PowerPoint presentations, and creating an Access database to store computer repair information

-Ability to adapt and learn quickly

Work Experience

Best Buy Greenville, NC August 2015-Present

Operations/Inventory

-Leading the truck process and coaching others on how to perform faster and more effectively

-Shipping and receiving inbound and outbound packages

-Collaborating with other team members to ensure that tasks are done effectively and efficiently

-Troubleshoot and repair in store display devices such as televisions, cell phones, and laptops

-Responsible for the warehouse as well as displays, and products on the sales floor.

Piggly Wiggly Kinston, NC June 2012-February 2016

Dairy/Frozen Foods

-Unloaded both the dairy and frozen foods truck

-Stocked product neatly and rotated to ensure freshness

-Cleaned and organized the dairy cooler and the freezer

-Provided quality customer service to customers who needed assistance in the store

-Maintained and kept both departments neat always

-Ordered stock to come in on next delivery truck

-Performed inventory adjustments by doing write-offs and send backs

-Reported directly to management on the status of both departments

Piggly Wiggly Kinston, NC Sept. 2011-June 2012

Customer Service/Stocker

-Assisted customers in carrying groceries to their vehicles

-Helped customers with finding items in store and answered questions

-Stocked and straightened shelves during downtime

-Responsible for the visual appearance of the store and the stock area

-Performed tasks that management needed done on that specific day

Education

Lenoir Community College, Kinston, NC August 2012-Dec. 2016

-Associate in Applied Science of Computer Engineering Technology

-Experience with VM and Active Directory

-Dean’s List 2012-2013

-Computer Engineering Club’s Vice President

Organized and helped plan events/fundraisers

Recruited more members

- Completed CET 211 (Computer Upgrade Repair Part 2)

Hardware/Software troubleshooting and repair

Imaging, backups, recovery, virus/malware removal

- Completed ELC-131 (DC/AC Circuit Analysis)

Learned to read, build, and design schematics

Learned to use a digital multimeter, oscilloscope, and function generator

Developed and improved soldering iron skills

Pitt Community College Winterville, NC June 2014-June 2016

-Completed NET 125 - Networking Basics

Subnetted and programmed routers

Physically wired and cabled devices

VLAN

-Completed NET 126 - Routing Basics

Network security and defense

Port Forwarding

ACLs and Trunking

North Lenoir High School La Grange, NC August 2008-June 2012

-Completed the Project Lead the Way Engineering program.

-Learned the basics of electronics and programming

Technical Skills

Component Replacement Multimeter Motherboards

Microsoft Word Oscilloscope Routers

Microsoft Excel Function Generator Switches

Microsoft Powerpoint Soldering Networking

Microsoft Outlook Hard Drive Backup VPN

Microsoft Access Raid 0 VLAN

VMware Oracle Active Directory

Microsoft Visio Hard Drive Replacement SQL

Virus Removal Cabling Networks Printers

Drivers Databases Troubleshooting

Remote Desktop Network Security Access Control List

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