Jamera Taylor

Customer Service Representative

Jacksonville, FL

acyguz@r.postjobfree.com - 904-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Representative

PaySpan (Contract) - Jacksonville, FL - November 2015 to April 2016

Assist Healthcare Providers with locating payments

Answering incoming calls (100+)

Reset passwords

Customer Service Representative

Seaworthy Insurance Company - Jacksonville, FL - August 2013 to September 2015 o Providing Exceptional Service

o Listening to customer needs

o Creating solutions that provide value to the customer o Build and maintaining customer relationships

Junior Manager

Rainbow Apparel - 2011 to 2013

o Open and close the store.

o Take the daily bank deposit to the bank.

o Mark down merchandise.

o Supervise sales associates.

o Actively demonstrate leadership skills and assist with prioritizing work activities. o Effectively resolve customer issues and inquires in a professional manner. Sales Associate

Rainbow Apparel - 2008 to 2011

o Help assist customers with their purchases.

o Operate the cash register.

o Customer Service

EDUCATION

Social Science

Florida State College of Jacksonville - Jacksonville, FL August 2008 to 2012

North Florida Educational Institute - Jacksonville, FL May 2008

ADDITIONAL INFORMATION

Results-oriented dedicated professional works effectively as a team member and as a team leader, with strong commitment to detail. Possess a high level of enthusiasm, with a consistent endeavor to promote a positive company image by providing exceptional customer service Ability to work under pressure. Key strengths include: Team Player, Customer Focused, Detail-Oriented, and Dependable. Skills

Microsoft Word, Power Point, Simple Solve,Sales Force,Lotus and 10 key.

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