Customer Service Sales
Resume:
David S.Reynolds
Monroe, MI ***61
*.************@*******.***
OBJECTIVE
I am seeking a full time position. I'm a self starter and need little or no supervision. I have been self employed and feel that staying productive is key in maintaining a good work environment.
I am seeking a full time position with potential for overtime, benefits, and advancement opportunities.
Thank you for considering me for employment with your organization.
EMPLOYMENT HISTORY
Tireman Auto Service Centers, Monroe,MI
05/2014-Present
I started employment as a GS (general service tech). Performing oil changes, tire rotations, flat repairs, etc.
Fast pace work with PT's (promise times) of which need to be meet in expectation of when the customer was told their vehicle will be finished. After only 3 weeks of being a GS, I was asked if I would be interested in moving to the counter, which I accepted and was promoted to counter tech/retail sales.
I started to learn the company's work order flow process, computer system and daily routine.
I began to use and refine my customer service skills and was promoted to RSM (Retail Sales Manager) and quickly rose to one of the top 10 selling sales people in the company.
I continue to excel in sales, ever evolving and learning more aspects of the business.
In addition I also apply my skills as a team player and unload the daily tire truck delivery, (from 30-200 tires of restock, depending on the previous days sales) verify that the stock order is accurate and then restock the tires properly to maintain a correct inventory.
I also "pull" get the tires that are being sold and bring them out into the shop floor to expedite the work flow.
This ensures that the GS's get their vehicles done in a more timely fashion and helps facilitate accurate promise times for the customers.
DSR Power Washing & Cleaning, Monroe,MI
06/2012-04/2014
Continued to operate a crew focused on a fine tune detailing of vehilces.
Superior cleaning and washing of interior and exterior of customers personal and work related vehicles. With a great passion and attention to detail and a extreme level of customer service and satisfaction.
Tailor Welded Blanks (TWB)
12/2010-05/2012
Warehouse HI LO Operator. Cross trained on a number of different lines cutting and stamping metal to be used in auto manufacturing.
I also performed general duties around the shop, when needed.
Then I worked in the packaging department, verifying that final products were packaged correctly and to specifications.
I was promoted to "Lead" in the department and maintained that all finished goods were ready for shipping or stocking.
Punctual,Flexible, and a Team player
DSR Power Washing, Monroe, MI
03/2006 - 12/2013 Owner
Led a crew washing and detailing vehicles at multiple auto lots.
Power wash farm combines and heavy equipment, houses, Meijer warehouses and semi-trailers.
Started as a seasonal hire. After three years I was overseeing a crew of 2-5 workers.
I also prospect for new business and am active in marketing and sales.
UPS, Monroe, MI
10/04 - 01/05 Package Handler
Responsible for unloading and loading up to 12 full trucks per shift.
Fast paced environment.
Earned promotion to assistant rider. Seasonal.
Lloyd Ganton Retirement Home, Jackson, MI
08/03 - 02/04 Dietary Aid
Back of the House kitchen duties.
Washed and sanitized dishes and flat ware.
Responsible for assisting the residents and seeing that their needs were met in a friendly, courteous and professional manner.
Very self rewarding job.
John Ganton Retirement Home, Jackson, MI
06/02 - 02/03 Dietary Aid
Making and preparing meals for residents.
Was also responsible for making sure the correct meals were served to the correct residents with strict diets.
I enjoyed the people I worked with very much.
EDUCATION
Diploma
Major: All
Orchard High, Monroe, MI
CERTIFICATES AND LICENSES
HI-LO/Forklift Operator
SKILLS AND ABILITIES
Quick learner. Safe Operator. Self starter. Work well with others. Positive "Can Do" attitude.
Take Direction well.
NOTES / OTHER INFORMATION
Am a self motivated individual interested in working in a fast paced environment with a focus on safety.
I enjoy a challenge and like taking task's head on.
I like to stay busy and moving.
I am a self starter and can work without supervision.
I take direction very well and am also easily coachable. I sincerely appreciate being considered for employment with your company.
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