Microsoft Office
Resume:
LORI DESAUTEL
Chepachet, RI 02814
*********@***.***
OBJECTIVE: To continue my career in a position that will allow me to utilize my extensive I.T. experience with an opportunity for further growth.
SKILLS & ABILITIES:
Windows WIN7/XP/NT/2000/98/95, MS Office Suite, IBM PC Compatibles, Meditech, NPR, HEAT, Remedy, DK Tracking, IDXtend, IDX RAD, SoftMed, Surgiware, PCAnywhere, LANDesk, Matkon, CBORD, PACS, Networking, AS/400 Infinium, (Lockbox/Toolbox/Sandbox), HL7, Boston Work Station,. Novell Networking 3.12, Medical Terminology, Soarian Financials, Active Directory, Medaptus, Bed Management (Premise) & other miscellaneous Medical software programs.
Certifications: HIM Hospital Coding & HIM Deficiency Tracking Certification - Epic 2015
EXPERIENCE:
Applications/Systems Analyst, Senior – Epic HIM Worcester, MA 10/15 – 6/30/16
UMass Memorial Medical Center
Leads and coordinates all aspects of major I.S. Applications projects in multi-platform environments, from the definition of the clients’ needs to the delivery of the complete application package, with procedures and documentation, to the Data Center for production. Responsible for the selection or development, implementation, testing, documentation, maintenance and utilization of applications software to effectively support the clinical or business information system needs of assigned clients.
Applications/Systems Analyst, Senior – Soarian Financials Worcester, MA 7/12 – 10/15
UMass Memorial Medical Center
Leads and coordinates all aspects of major I.S. Applications projects in multi-platform environments, from the definition of the clients’ needs to the delivery of the complete application package, with procedures and documentation, to the Data Center for production. Responsible for the selection or development, implementation, testing, documentation, maintenance and utilization of applications software to effectively support the clinical or business information system needs of assigned clients
Application Project Analyst, - Revenue Cycle Support Team Worcester, MA 3/07 – 7/12
UMass Memorial Medical Center
Responsible for direct and indirect projects resulting from compliance issues, payer changes, and/or facility changes. Performs duties related to the selection development, implementation, testing, documentation, maintenance and efficient utilization of applications software to meet the needs of Patient Access Services, Health Information Services, Patient Financial Services, Finance and Clinical Departments.
Applications Analyst/Information Services Security Worcester, MA 9/06 – 02/07
UMass Memorial Medical Center
Consultant Working for KNF & T Staffing Resources
Review all IS Security Access Requests
Enter requests into IS Security Access Database
Create Meditech user profiles and AS400/Infinium shell accounts for users
Change/modify Meditech user profiles for transferred users
Enter users into an Internet group and Nehen Lite group for access
Distribute Meditech & Network security notification letters to requesters
Troubleshoot information security issues logged into DK tracking system
Update Meditech user dictionary with transferred user’s new dept code
Senior IS Support Coordinator/IT3 Worcester, MA 4/97 - 12/05
UMass Memorial Medical Center
Provide high-level technical support to internal clients.
Troubleshoot hardware/software issues & network connectivity
Recommending training/enhancements
Supported Platforms include: AS400, Multiple Servers, RS6000
Ethernet Connectivity, Multiple PC environments, NT Workstation, Multiple Printer assortment, PC Based software, Customer Base of 8,000
Entered all calls into help desk database. HEAT, REMEDY
Created over 1200 VPN, OWA & RAS Dialup accounts.
EDUCATION:
Epic Systems Corporation, Madison, Wisconsin 11/2016 – 12/2016
Attended several classes for HIM Deficiency, Coding & ROI
UMass Memorial Medical Center, Worcester, MA 2016
White Belt Lean Training
UMass Memorial Medical Center, Worcester, MA 1997
Super User Group Microsoft Office Suite Training
Community College of Rhode Island, Lincoln, RI 1982 – 1985
Associate Degree in Business Administration
Ponaganset High School, North Scituate, RI 1978 – 1982
Business Diploma
SALARY: Negotiable
REFERENCES: Available Upon Request
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