Sales Customer Service

KEY QUALIFICATIONS:

•Pursuing Post-Baccalaureate Diploma Degree in Marketing Management, Langara College is looking for a challenging position with an ambition to learn and grow with the organization.

•Possess a degree in Business Administration

•Extra-ordinary leadership skills and collaborative teamwork skills gained through my work term, academic assignments and project work.

•Strong management skills, organizational skills, and technical skills gained through my work term.

•Outstanding communication skills and interpersonal skills practiced during my work term, volunteer work and academic projects.

•Well-developed skills in prioritizing, organization, decision making and time management.

•Excellent knowledge of MS Office.

WORK EXPERIENCE

May 2016- Present Cashier

Opa! Of Greece: Oakridge Shopping Centre, Vancouver, BC

•Hands- on experience in accepting payments from customers.

•Recognized for multi-tasking skills and flexible with my schedules by workng extra hours when needed.

•Demonstrate good work ethics, ability to prioritize, strategic planning and time mangement skiils.

•Handled customer complaints and provided solutions and preventes reoccuring situations.

February 2016 -Present Sales Associate

Winners TJX : Marine Drive, Vancouver, BC

•Worked as a sales representative and helped them in new business development.

•Successfully handled objections with good customer approach by keeping organization`s goal in mind.

•Demonstrated good work ethic, ability to prioritize, strategic planning and time management skills.

•Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service.

•Attending weekly sales meetings.

•Greeting each customer that comes into the store in a warm manner.

December 2015 – January 2016 Brand Ambassador

Armani Exchange: Oakridge Centre, Vancouver, BC

•Consistently met and exceeded sale goals and established reputation for outstanding customer service.

•Worked as a team member to provide the highest level of service to customers.

•Maintained friendly and professional customer interactions.

•Verified that all merchandising standards were maintained on a daily basis.

•Handled returns and adjustments in a positive manner that would build customer loyalty.

•Performed the required cashiering duties to complete sales.

November2015 - December 2016 Sales Associate

Forever 21: Richmond Centre, Richmond

•Responded to customer concerns, supports and assists of achievement of store and department customer care and sales goals by promoting, emphasizing and demonstrating skills.

•Complete timely and appropriate down-stocking of product, monitor and confirming accurate product pricing and placement by confirming up-stock is straight and organized.

EDUCATION

•Post-Baccalaureate Diploma Degree in Marketing Management, Langara College

Vancouver, BC Canada September 2015 - Present

•Bachelor of Business Administration, Panjab University

Chandigarh, India Graduated - March 2014

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