Medical Assistant

Tanya Frazier

Clerical Assistant III

San Diego, CA 92127

*********@*****.*** - 619-***-****

WORK EXPERIENCE

Medical Scheduler / Patient Coordinator

Phoenix Practice Solutions - San Diego, CA - May 2016 to Present Answering calls and scheduled appointments for patients, update information, send messages.to doctors office, insurance verification and transferred calls to correct departments. Clerical Assistant III

Sharp Healthcare - San Diego, CA - 2003 to 2007

Serve as a key member of interdisciplinary healthcare team for a busy outpatient radiology pavilion. Assist seven radiologist as well as sonographer's and technician's ensuring optimal patient care and smooth daily functioning of office. Key Results:

• Administrative duties (e.g., answering phones, scheduling appointments, switchboard operator, maintaining medical records, patient processing, Assisting doctors with calling patients with results, billing and bookkeeping)

• Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.

• Helped implement practice's quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction; and lowered monthly overhead by 12%.

• Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.

OB/GYN Medical Practice

GYN Medical Practice - La Mesa, CA - 2003 to 2003

2003

• . Demonstrated proficiency in taking patient medical histories and vital signs, called in prescriptions and result to patients as well as in performing venipunctures, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies). EDUCATION

Associates

California College - San Diego, CA

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