Telecommunications

Mario Guillen

Plano, Texas ***** 469-***-**** **********@*******.***

Objective

I am seeking an innovative, growth-oriented Management position. I have a proven and successful history in business development, leadership, and technical expertise in pursuit of bottom-line goals and corporate objectives. Strengths include vision, strategy, leading, managing and empowering team members, business and technical acumen and building strategic alliances which form strong customer relationships. Profile

Motivated, personable business professional. Talent for quickly mastering technology and processes as established by management. Diplomatic and tactful with professionals and non-professionals at all levels accustomed to handling sensitive, confidential records. Flexible, versatile and able to maintain a sense of humor under pressure. Poised and competent with a demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments and excellent team-building skills. Skills Summary

Project Management

Report Preparation

(MOP)

Network Design

sport Engineer

Granite Works

RFQ/RFP Response

Customer Service

VoIP Engineering

Data Engineering

RBOC Engineering

Provisioning/Trunk

Orders

MS Office

Management

Analytical

Granite/Xng

SAP

Translations/ Circuit

Mapping

Professional Experience

MANAGEMENT AND ENGINEERING SKILLS

Project Management for Fujitsu SONET and DWDM products.

Respond to RBOC RFP/RFQ and OSP opportunities.

Management of Projects, Products or Teams.

Design solutions for Voice and DATA networks including VoIP and Packet networks.

Propose Network Optimization solutions for cost savings.

Interact with NOC for provisioning across the Network.

Manage Engineering teams.

Generate Engineering packages for implementation of Transport equipment.

Supervise and Install DEX switching products for RBOC customers.

Design power and grounding solutions for both integrated and isolated environments.

Assign and design all circuits utilizing existing system database of record. T.I.R.K.S INSTALLATION

Define Order and Install Framing, Relay Racks, Fuse Panels for Central Office implementation.

Install ancillary equipment (DS1, DS3 and Optical Cross Connect panels) in Central Office.

Update Telco database with assignment records and As Built documentation. Install -48V DC Power Plants including batteries and rectifiers. Page 1 of 3

Mario Guillen

Wiring and cabling of main frames, coaxial and fiber cables/connectors

Install Grounding solutions in Central Office.

Generate and follow Scope of Work and identify out of Scope requirements.

Identify and submit orders for all components integrated into the Bell Central Office.

Generate and update customer ticket information.

Test and Turn-up of circuits, DS1, DS3, Trunks.

Communicate with all parties involved on an order to ensure consistency of information regarding Projects.

TECHNOLOGIES

SONET

Access

VoIP

Wireless

Switching

DC Power

Grounding

Microwave

SONUS

Ethernet

DWDM

WDM

Data Storage

PBX

ROADM

Employment History

NOC Technician (April 2015 – May 2016)

Onvoy Telecom Cleveland, OH

NOC Technician responsible for customer tickets and overall Network integrity. Responsibilities include costing up circuits in SONUS GSX, opening carrier tickets for circuits as well as route changes and DID resolution. Actively monitors network equipment and facilities ensuring prompt response to alarms and Investigate network outages to determine root cause Superintendent (August 2013-November 2013

Telecom Technicians Inc. Dallas, TX

Project manage installation of equipment in ATT central offices (Legacy T), including scheduling of resources to include logistics and personnel. Responsible for meeting deadlines and budgets. Technologies include

(Cisco, Cienna, Juniper routers for high speed fiber solutions). Quality Assurance (Excel) January 2010 –May 2012

Excel Telecommunications Irving, TX

Quality tech working with vendors to increase margin and calls processed. Other duties included running reports and analyzing data utilizing MS Excel (pivot tables, v-lookup, macros). Project Manager (FNC) July 2008- April 2009

Fujitsu Network Communications Richardson, TX

Manage project deliveries to include installation and test and turn-up for SONET and DWDM products. Complete all projects on time and under budget. Provide proposal response for specific large projects. Engineering Manager (Securus) September 2003 – May 2008 Securus Technologies Dallas, TX

Manage Engineering group responsible for deployment and design of VoIP solutions including circuit delivery, pricing and proposals. Network transition from PBX/Voice to VoIP utilizing MPLS circuits to the cloud.

President (International Dynamic Services) December 2002 – September 2003 IDS Richardson, TX

Start-up providing technical staffing solutions to various customers. Page 2 of 3

Mario Guillen

Business Development Manager (EngineX) November 2001 – December 2002 EngineX Networks Richardson, TX

Responsible for development of new business opportunities and maintaining existing customer base. Primarily in switching and mobile technology based customers. Senior Network Engineer (Genuity) J anuary 2001 – November 2001 Verizon Irving, TX

Responsible for design and optimization of SONET/WDM network. Fujitsu Network Communications S eptember 1993 – January 2001

(FNC) Richardson, TX

Business Manager (FNC) – R esponsible for rack and stack of S ONET equipment for both internal and external customers including design of outdoor cabinets, power and connectivity. Proposal Engineer II (FNC) - Responsible for RFP, RFQ and RFI of all Fujitsu products to include design, pricing and technical response.

Project Manager (FNC) - Responsible for deployment of all Fujitsu products to include vendor management, risk analysis and budgetary responsibility.

Detail Engineer (FNC) – Responsible for all implementation documentation required for deployment including updating RBOC records.

Director EFI (Aerotek) March 1992 – September 1993 Aerotek Richardson, TX

Responsible for EFI activities including engineering, pricing, implementation, customer relations, scheduling and development of personnel.

Education:

H. Grady Spruce High School

Collin County Community College

Amber University

Professional Training:

Training for new Supervisors and Managers (AMA)

Training for Sales (AMA)

Equipment Writing Winning Proposals

Knowledge Training for Presentations (FNC)

Software Training:

Excel Intro, Intermediate, Advanced (Executrain)

Training PowerPoint Intermediate, Advanced (Executrain) Adobe Photoshop (COMPUSA)

SAP 4.6 user training

Small World

Areas of Expertise:

Project Management

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Mario Guillen

Microsoft EXCEL

Proposal preparation and response

Flowchart Process documentation

Establish Metrics

Analyzing for efficiency and cost savings

Trending

References: T o Be Provide

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