Customer Service Computer Science

Charles Elliott Drake Hempstead

**** *. **** **

Cleveland, OH 44115

216-***-****

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PROFESSIONAL PROFILE:

Engineering student working toward a bachelor degree of Computer Science and Engineering Technology at the University of Toledo; Demonstrated ability to perform well under pressure, complete assigned tasks above and beyond expectations, and keep a professional demeanor at all times. Established a reputation with professionals to execute advanced communication skills in both technical and business domains; Proficient in Assembly Language, Client Server, C++ and Java along with excellent navigational skills EDUCATION:

University of Toledo, Bachelor of Science in Computer Science Anticipated Graduation Date: December 2016

Class Level: Junior Emphasis in Computer Science

Related Coursework: Computer & Digital Design, Computer Programming Series, Electrical Circuit Analysis Series, Managerial Statistics SKILLS:

Programming Languages: C, Java, VHDL, Assembly

Hardware Testing Devices: Function Generator, Digital and Analog Multimeters, Oscilloscope, DC Power Supply, Op Amp Circuit Board Applications: Eclipse, Xilinx, ModelSim, PSpice, Minitab, Microsoft Word, Excel, PowerPoint

Management: Personnel Training, Supervision, and Evaluation; Budget Management, Event Planning

Statistical Analysis: ANOVA, Singular and Multiple Regression, Correlation, Time Series, Forecasting, Enumerative Data, Hypothesis Testing COLLEGIATE ACTIVITIES:

Intramural Basketball

Member of NSBE Organization

WORK EXPERIENCE:

The University of Toledo Toledo, OH 2014-Present

• South Dinning Hall Employee

• Serve customers with exceptional customer service

• Maintain a positive attitude and commitment to work ethic

• Assist and work with fellow employees as a major team player Cleveland Clinic Foundation Cleveland, OH July 2011 – May 2013

• Valet Parker (Summer Employment)

• Valet parked customers vehicles and returned specific vehicles to respectful owner

• Assisted in the diversity of patients and community citizens