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Customer Service Manager

Gardner, Massachusetts, United States
January 25, 2017

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*** ****** **

Gardner, MA *****


Seeking a position in industry that will allow me to utilize my talents and skills. It will enhance my personal growth, as I assist the company to become a more successful entity.


> MICROTECH AGENCY, Wilmington, MA 01887 781-***-**** November 2013 to Present

I was placed as an Electronic Technician at Hologic, Inc. Bedford, MA in the Field service Depot. I would load software in computers to different configurations as required by customers. Also used were Agile and Oracle systems to move parts to and from stock to customer and conversed via telephone and email with numerous customers and customer service representatives.

> MOTEL 6, Danvers, MA 01923 978-***-**** February 2006 to February 2008

On Maintenance Team. Duties included housekeeping of rooms, laundry, handyman and security services, patrolling hallways, parking lot, and providing customer services for guests as needed.

> TACO BELL, Salem, MA 01970 978-***-**** January 2005 to July 2005

> KFC, Swampscott, MA 01907 store closed August 2004 to January 2005


Fluent in Spanish and English.


Computer literate, ability to use several hand and power tools, painting, and mechanical assembly. I’m able to multi-task assignments.


Graduate from Lynn English High School in Lynn, MA


Steve Laundry, Supervisor at Hologic, 781-***-****

Pura Rodriquez, Assistant Manager of Motel 6, 781-***-****

Saturina Guzman, Manager of Taco Bell, 781-***-****

Pasqual Cabera, family member, 781-***-****

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