Sr. Systems Administrator
Resume:
Casey Kawata
Fountain Valley, CA 92708
*****.******@*********.***
OBJECTIVE
Seeking an opportunity to add value to an IT organization that needs my interpersonal and technical skills and combined experience in the IT field
Core Competencies
LAN/Wan Administration
Customer Support
Communications
Documentation
Multitasking
Troubleshooting
Systems Administration
Cisco Call Manager
VMWare
Enterprise Backup
Email Administration
Citrix Administation
Netapp Storage
Technical Summary:
Network Protocols/Communications: TCP/IP, Gigabit Fiber Backbone, T1, VPN, Wireless
Software: Microsoft Applications: Active Directory, DNS, FTP, IIS, DHCP, SUS (Software Update Services), VPN, MS Office, Telnet, Exchange 2010/2013 Server, SQL Server 2012/2014, WebEX, NetMobility VPN Client, CommVault Backup Solution, MS DPM 2012, MS SCCM 2012,
Systems: Windows Server 2008R2/2012/2016 Server, Windows 7/8.1/10
Hardware: HP Proliant Servers, Dell Optiplex & Latitude, HP Storageworks MSL4040 Library, Citrix Netscaler,
EXPERIENCE
Kilroy Realty Corporation 08/2005 – Present
Sr. System Administrator
Manage, plan, and implement on-going projects to improve IT management, maintenance, and technical support
Coordinate with remote offices to support users
Involved in day to day administration of all systems, including Windows servers, Exchange servers, Citrix servers, Netapp Storage, business applications, Sharepoint Administration, VMWare, Cisco Call Manager
Participation in Technical Support for hardware, software, mobile devices, etc.
Handling of Corporate file backups and restoration that meets auditor’s requirements.
Involved in many future projects such as upgrades, maintenance, and implementing new technologies.
Prepare logs, reports, and compliances for IT Auditors
OAO Healthcare Solutions, Inc. 03/2005 – 07/2005
System Administrator
Involved in day to day administration of all systems, including Windows servers, Exchange servers, and AS400 servers
Server backups using ArcServe with DLT, LTO, Sony AIT drives for Windows Servers and Magstar and MLR3 tape drive for the IBM servers (for internal, Data Center in Burbank, and remote site in Woodland Hills)
Involved in several disaster recoveries on Windows servers
Contributed to moving several servers from one building to another
Hardware and Software troubleshooting and maintenance schedules
Software and Hardware upgrades and software patch management
Handle technical service request from 50+ internal users and 300+ external clients throughout the U.S.
Prepared backup tape documentation for offsite tape storage.
On call for weekends and after hour support (3 week rotation)
Monitored Antiviruses, email servers, backups, software updates, etc.
Escalated circuit outages to Qwest Communications to assure proper recovery
Experienced in ASP Data Centers (Qwest) in Burbank
Coordinated hardware supports with Dell Tech Support for 300+ users
Nishimoto Trading Co., Ltd.
LAN/WAN Administrator (Reported directly to IT Director) 11/1998 – 02/2005
Migrated this $0.5B, distribution company’s network to Microsoft’s Active Directory consisting of 16 branch offices in North America
Documented all 16 branches (site profiles) reducing support response time and providing key information for company IT projects
Maintained company’s data backup and recovery procedures for Intel and AS400 platforms
Administered POP3/SMTP email server for a 700+ user community
Monitored and prevented virus attacks using the corporate version of Symantec Antivirus protection software
Managed Microsoft Software Update Services to assure that all computers have the latest updates and security patches
Utilized the Active Directory to push out security and group policies to computers
Provided first level support to over 700+ employees and trained college students who were part of the company’s Internship program
Ensured that the company’s server backup/recovery plan was correctly carried out properly on all servers and systems
Assisted in ADP Payroll system technical support
Servers consisted of Windows and IBM AS/400
Contributed to a disaster recovery plan
Provided 24/7 support for users
Asset management for all IT equipments
Projects:
Infrastructure Transition
oStandardized, configured, and deployed over 700 desktops and laptops on Dell hardware and Microsoft software 16 branches in North America
oUpgraded and Migrated 16 branch offices to Sprint’s Frame Relay and CISCO routers
oImplemented MS Clustering and Backup/Recovery procedures for PeopleSoft’s EnterpriseOne ERP system
oManaged and implemented strategies to relocate our Toronto’s site and test network connectivity
Assistant Administrator 04/2001 – 09/2003
Handled automobile accident/workers’ compensation claims for entire company
Drafted warning letters and company policies
Assisted in company expansion plans
Reviewed contract leases and business letters for executives
Managed and maintained company security cameras
Helped with building and facility management (16 branch offices)
Security alarm administration (ADT)
Point of contact for PC and Systems problems (Escalated problems to Dell Tech Support and IBM Tech Support)
Telecommunication support on phones and business lines
Prepared liquor license applications for 11 branch offices
Filled out general forms and applications for the company
Handled general business licenses for all branch offices
Accounting Staff 11/1998 – 04/2001
A/P clerk – Reviewed payment orders for 8 branch offices and processed checks for payment
Data entry – Input payment information for check processing
General Ledgers – Manual entries for cash receipts, deposits, withdrawals, expense, etc.
Prepared financial statements and balance sheets
Book keeping
Handled Bank transfers and wires
Completed bank application for new accounts
Utilized bank software for reporting account balances to accounting manager
Prepared business letters for accounting manager
Bank account reconciliation
Assisted PC related and AS/400 accounting system problems for accounting and sales staffs
Education
A.A. Business Administration, Santa Monica College (1998)
B.S., Technical Management, Devry University (Graduation February 2006)
Training/Special Recognition
MS Active Directory Management
EMC SAN Administration, Data Storage Protection
JAPANESE LANGUAGE – CONVERSATIONAL
Eagle Scout Award - 1992
References
Wayne Ballek – Sr. Network Engineer - 562-***-****
Richard Lopez – Manager Desktop Engineering – 916-***-****, 310-***-****
Stan Low – Sr. VP Information Technology – 714-***-****, 310-***-****
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