Information Technology Technical Support

Gian Carlo B. Garcia

M: 097********

T:(046-*******

E:*********@*****.***

To acquire a challenging position that will enhance my knowledge and skills in the fields of Information Technology. To be able to provide my skills and capabilities to the interest of the company and to further develop my skills

Company: Don Henricos Pizza Foods Corporation

Position: IT Specialist

November 2015 – Present

Provide Technical Support through On-Site or Phone and Online Remote Application (Team viewer) to end User

analyze the problem that cause the error of hardware or software of P.O.S Computer

and provide a solution for the problem

Responsible for the Maintenance of Company Computers (Both Hardware and Software)

Responsible in Email Configuration to Microsoft Outlook

Responsible for the updates of Don Henricos Website

Responsible for the Monthly Back-up of Point of Sale(Restaurant Manager) Data

Responsible for system installation and configuration

Company: Excellence People’s Multi-Purpose Cooperative

Position: System Engineer

May 2014 - September 2015

Configuring company email

Administer and monitor communication including firewalls, internet bandwidth, network traffic, wan connection, point to point connections, VPN and remote access

Handle all desktop software and hardware installation (network printers, desktop PC) troubleshooting, monitoring and all network components including network configuration, cabling and implementation.

Check Daily Back-up of SAP Server,Installation and troubleshooting of SAP

Provide POS Support and Store System Deployment

Provide Technical support via Phone,Email and Remote application(vnc,teamviewer)

Mapua Information Technology Center

Windows Server 2012 Administration

September 3 – October 1,2016

Mapua IT Center

Mapua Information Technology Center

Managing and Configuring Windows Server 2012

July 30 – August 27,2016

Mapua IT Center

COLLEGE Bachelor of Science in Aviation Information Technology,

Tertiary Philippine State College of Aeronautics(PHILSCA)

Year Attended 2009 –2014

Secondary Magallanes Western Cavite Inst.

Year Attended 2005-2009

SKILLS

Knows how to handle any given duties and responsibilities with minimal supervision

Computer Literate

Computer Proficient with WINDOWS application, MS Office and Computer Hardware.

Proficient in Computer Networking and PC Trouble Shooting

Knowledgeable in MS Sql Server 2008, MS Access

•Knowledgeable in Point of sale system

•Proficient in Microsoft Outlook

Can work individually or as a team member

•Knowledgeable in Microsoft Server 2012

•Knowledgeable in Active Directory, DNS, DHCP

On Job Training (Computer Maintenance & Network Management) -420hrs

Technical Support Computer Maintenance Element & Network Management Element–Communications, Electronics and Information System Group Philippine Air Force

Col. Jesus Villamor Air Base, Pasay City

June 2013 – October2013

On Job Training (Computer Maintenance & Network Management)-420hrs

Technical Support Computer Maintenance Element & Network Management Element–Communications, Electronics and Information System Group Philippine Air Force

Col. Jesus Villamor Air Base, Pasay City

June 2011 – February2012

Date of Birth: November 18 1992

Place of Birth: Makati City

Age: 23yrs Old

Religion: Roman Catholic

Weight: 171Lbs

Height: 5’7 1/2

Civil Status: Single

Citizenship: Filipino

Character Reference Available Upon Request

I here by certify that all information I have given are true and correct to the best of my knowledge .Any misrepresentation on my part may serve as a basis for rejection of my application.

Gian Carlo B.Garcia

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