Customer Service Air Force

JUAN C GARCIA

512-***-**** ***** Hammond Dr. Apt # 703 Houston, TX 77065 ***************@*****.*** Career Objectives

My objective is to be part of a business that serves the customer and maintains accurate inventory. Leveraging almost twenty years of logistical experience, my goal is to be a successful link in the customer service based supply chain industry. Summary of Qualifications

Over fifteen years working with forklifts, pallet jacks and small hand trucks (aka dollies) for moving large freight and equipment. Skilled in using forklifts to stock inventory and pulling same for customer pickup or shipment. Excellent organizational and inventory maintenance via military training.

Work History

April 4, 2016 - present

September 26, 2011 – February 11, 2016

May 11, 2010 - May 27 2011

July 03, 2006 - February 26, 2010

Chameleon Distributors

Wine and Accessories distribution

Assist warehouse manager in printing customer order pick tickets. Divide order sheets between drivers before pulling wine and accessories. Gather and place individual orders in location according to driver route. Load cargo van according to efficient route distribution. Taking into account which customers will receive at specific business hours; or hours of operation, deliver all merchandise as directed by customer preference.

McKesson Medical-Surgical Inc.

Delivery Driver 2

Unload pallets of freight from trailer. Separate customer orders. Prepare invoices/packing slips by routing them in delivery order. Load medical supplies and equipment into delivery truck. Deliver all customer orders on the same day. Set up and install medical equipment such as exam tables and stools or chairs. Safe Site Inc.

Delivery and ASAP (Hot Shot) Driver

Picked up and delivered customer materiel. Distributed boxes, files and electronic media (hard drive or tape drive) by established deadline. Ran two-hour time limited transfers upon immediate request. Scanned returning boxes picked up using hand-held device. Part of ten-driver team dividing Central Texas into separate routes.

Walkabout Transportation LLC

Delivery and Warehouse

Handled the majority in shipping and receiving of freight entering the facility. Pulled and shipped orders on a regular basis for all customers. Coordinated delivery of equipment and packages for the University of Texas Central Receiving. Delivered mail on established route to central Post Office building. Maintained appearance and kept warehouse safe and clean.

August 01, 2001 - July 01, 2006

Various Temp Agencies

General Labor Assignments

Various labor assignments; including organizing construction zones, receiving freight for Dell Corp., assembly and kitting for Dell. Delivered freight for printing companies. Constructed warehouse racking, pulling parts for H-VAC company and make ready for customer pick-up. Even operated industrial powered moving equipment. April 07, 1999 - August 15, 2001 US Air Force

Storage and Handling team

Transfer and transport munitions to and from storage, maintenance and flight line for aviation shipment. Used handling equipment (tie-down chains, load binders and heavy duty straps) to secure inventory on flatbed trailer. Loaded weapons using ten-ton capacity forklifts. Also used small handling equipment like dollies, hand trucks and pallet jacks; hand powered and battery powered. Maintained strict inventory and records of all movements or any work performed on every transfer or transport. Education

April 1999 - August 2001

September 1991 - May 1995

US Air Force Weapons School

Education Level: Technical or vocational school

Major: Weapons School

Minor: Transfer & Transport

GPA: 3.2 Certificate of Completion

Irvin High School

Education Level: High School Graduate

Major: Academic Diploma

Minor: Business electives

GPA: 3.0 Graduate Diploma

Training

April 07, 1999 - August 15, 2001 US Air Force Weapons School Eight weeks of intensive training on history of weapons. Trained in proper maintenance techniques, storage standards, and transfer/transport methods. Learned strict guidelines on inventory records. Certificate of completion after course graduation. Mandatory continuation of studies in career field for promotion. Computer Skills

Database Software; E mail Software; I nternet Browser; P resentation Software; Spreadsheet Software; W ord Processing Software; Typing speed: 50 words per minute; Data entry software for Dell, used laser scanners when pulling orders or moving parts/pallets, printers scanners and copiers, 10-key touch calculator. Language Skills

English - Excellent (Read, Write & Speak)

Spanish - Good (Speak)

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