Pharmacy Technician Customer Service
Resume:
MeChelle Corley CPhT
Spring, TX 77388
**************@*****.***
As a Certified Pharmacy Technician offering more than fifteen years of experience, dedicated, hardworking, and reliable professional who maintains a focus on accuracy and delivers courteous service at all times.
Relevant Skills:
Prescription Processing
Pharmaceutical Calculations
Medical and Pharmaceutical Terminology
Drug Classifications
Medication Inventory Management
Medicare, Medicaid and Insurance Claim Processing
Customer service and Customer relations
Professional Experience:
Empower Pharmacy Houston, TX
Pharmacy Technician August 2015 – August 2016
Swiftly and correctly calculate dosages,dispense medications, prepare prescription labels and fill prescriptions for approval by Pharmacist
Worked along licensed Pharmacist to provide accurate and exceptional service with in high – volume compound setting
Verified patient data and Billing Information
Proficiently processed written and electronic prescription
Communicated with health care provider’s and patient’s by email, via fax, and telephone
Aetna Houston TX
Pharmacy Technician / Prior Authorization Analyst April 2014 – August 2015
Make suggestions of alternate options for medication, including generic brands
Explain the prior authorization procedure to provider’s and supported in obtaining prior authorizations
Analyzed prescription benefit plan
Processed and labeled prior authorization request form from medical provider’s office
Met volume deadlines and time tables
Companion Animal Hospital Spring, TX
Receptionist July 2013- April 2014
Handle task of preparing and maintain medical files
Responsible for maintain Doctor’s schedule and keep appointments running on time through efficient client care
Efficiently answered client’s queries
Kroger Spring, TX
Senior Pharmacy Technician February 2000- February 2012
Research and resolve dosage conflicts,potentially harmful drug interactions, insurance issues and other matters to ensure patient safety
Accurately calculate dosages, dispense medication, prepare prescription labels and dispense medication with Pharmacist approval
Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection,prescription interpretation and insurance billing
Received and stored incoming inventory, verified quantities against invoices and checked for outdated medications
Work along licensed Pharmacist to provide exceptional service with in a high – volume retail setting
Education: Klein High School
1993-1997
Certified Pharmacy Technician CPhT 2000 (license current)
Licensure:
Pharmacy Technician License –Texas
Registered Pharmacy Technician –Texas
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