Computer Science Technical Support

EDISON XIE, M.S.

Milpitas, CA ***** • 510-***-**** • ************@*****.*** • iamedison.com

QUALIFICATIONS PROFILE

Accomplished and versatile with related education and experience to contribute to long-range organizational objectives in a Web or Software Design role.

• Web Design: Self-taught and professional instructed on various design tools with complementary experience working with both nonprofit and corporate companies in their web design needs. Additional experience in UX/UI.

• Software Design & Testing: Demonstrated capabilities in software and application development. Adept in subsequent installation and testing measures; remediating any and all bugs prior to go-live.

• Key Strengths: Internationally adept with professional experience in both the US and China. Fluent in both English and Chinese (Mandarin). CORE TECHNOLOGIES:

Environments: Windows, Linux

Skills: Angular JS, Node JS, PHP, HTML, CSS, JS, Bootstrap, JQuery, Hadoop, Mapreduce, Machine Learning, Swift, Python, C#, OpenGL, Spark, Pig, Hive, Hbase, Scala, SQL Server, mysql, Oracle 11

EDUCATIONAL BACKGROUND

Master of Science in Computer Science – 2016

Northwestern Polytechnic University, Fremont, CA s 3.92 GPA Bachelor of Science in Computer Science – 2012

Beihang University, Beijing, China s 3.61 GPA

EXPERIENCE HIGHLIGHTS

MISSION PUBLIC

Web Developer - intern 2016 – Present

Serve in a multifaceted role focused on software/application design and development, and in building out established web pages.

§ Utilize exceptional troubleshooting skills to identify and resolve software bugs.

§ Provide end-user support on software/application functionality; compiling and analyzing customer feedback to improve systems.

TSINGHUA UNIVERSITY HOSPITAL

Technical Support Engineer, 2009 - 2013

Installed, managed, and maintained multiple hospital information systems. Accountable for 200 computers, 100 printers, a files server, and network.

§ Devised and developed a comprehensive casebook query system in JSP and MySQL.

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