Kennard Lewis
Baltimore, MD 21218
*******.******@*****.***
Summary of Skills
** ***** ** ******* *** systems support and administration
Proficient in network and system hardware configuration
A+ and Security+ Certification
Excellent communication and user support skills
Technical Summary
Windows XP/7,Windows Server 2003/2008/2012, Unix Sco/Solaris, Linux Fedora, Ubuntu, CentOS, JunosOS, MS Office Suite 2010, 2013 Oracle9, PeopleSoft HCM9.0, Cisco VPN, Sharepoint, Cisco Pix,WhatsUpGold,VmwareVshpere3-5, SQL 2005/2012, ArcServe, WinScp, Putty, Backup, PGP,VNC, IIS Proxy Server, Remedy Trouble ticket, TCP/IP, DOD Model, Ghost, Service Center and Ace Server
Work Experience
Building Community fund Baltimore, MD 12/2015 – 10/2016
Desktop Engineer
Contractor for Desktop/Laptop Rollout for Windows10 and Linux Mint
Support Users Install questions
Install Drupal on required desktops
Install and network HP M604DN Printers
Configure Cisco VPN software on Windows 10 laptops
Install and Administer Windows Server 2012
Kennedy Krieger Institute, Baltimore, MD 8/2015 – 10/2015
System Engineer
Contractor for Kennedy Krieger System Engineering team
Roll out Project for install of Dell Poweredge Servers
Install and configure Drupal 7 on Ubuntu and Centos Servers
Install Salt and Ansible on Debian and RPM Linux distro servers
Manage FreeNAS on Ubunutu server for Gnome Project
Install and configure Microsoft remote desktop clients
Configure Milo robot for autism center
P2V conversions of Linux and Windows Servers
HorseShoe Casino, Baltimore, MD 6/2014 – 5/2015
Desktop Engineer
Member of Casino roll out team
Configure and install juniper EX3300/2200 switches for casino slot banks
Configure VLANS for VOIP and time clock usage.
Troubleshoot and configure POS terminals and printers
Maintained CentOS servers with gaming applications.
Configure casino offices for network access
Rack and Stack switches in MDF and IDF
Patch switches in IDF/MDF to enable network access
Fluke and tone network jacks to verify network connectivity
Maintain and troubleshoot all PC and Printers on Casino network
Constellation Energy, Baltimore, MD 9/2008 – 7/2012
System Analyst
Administrated VMware farms
Installed and administrated PeopleSoft HCM 9.0 environments on virtual servers
Installed and maintained Oracle UPK Servers
Maintained critical patch list
Installed and configured Apache servers
Built, configured, and maintained Windows 2003/2007 servers
Northrop Grumman Corporation, Linthicum, MD 3/2004 – 8/2008
Windows Server Engineer
Participated in hardware and software evaluations
Collaborated on detailed project plans
Built, configured and maintained VMware ESX Server 3.0
Administrated Windows servers
Managed server data backups and restored managed antivirus updates on all servers in configuration lab
Tested, installed and tuned environment hardware, software, peripherals and services
Remote Access/Desktop Administrator 1/2000 – 3/2004
Promoted to Windows Server Engineer
Configured Cisco pix 501 firewalls for satellite sites
Configured RSA Ace Server
Monitored Cisco 3030 concentrators for VPN traffic
Configured and administrated Cisco VPN via Ace Server
Supported the executive and telecommuting communities
Installed PGP on executive desktop computers
Logged all maintenance requests on Service Center/Remedy software
In-Touch Management Systems, Inc., Melville, NY 5/1998 – 1/2000
Technical Support/Unix Help Desk
Installed and configured Novell servers and SCO Unix workstations for customers
Managed customer POS databases and configured paging terminals via telnet
Maintained client billing systems
Provided after-hour phone support for select customers
Volunteer Experience
Enoch Pratt Library, Baltimore, MD 5/2013 – Present
Assist users with navigation and technical questions in Microsoft Office 2010
Set up lab computers for technical training
Administer security on lab computers
Assist lead trainer with training curriculum
Sofiac, Hanover, MD 2/2014 – Present
Install Linux on desktop and servers
Administrate Linux servers using Cent OS
Diagnose and administer resolutions on live projects
Training using Puppet for Linux administration
Training using Bourne shell scripting
Education
Bachelor of Science, Computer Science, New York Institute of Technology, Central Islip, NY
CCNA Curriculum, Towson University, Towson, MD
Security+ Certification, Anne Arundel Community College, Hanover, MD
VMware vSphere5, System Source, Hunt Valley, MD
A+ Certification, UMBC Technical Center, Baltimore, MD