Customer Service Microsoft Office

DELIA SOLIS

*** ****** **. **********@*****.*** 210-***-****

OBJECTIVE

To establish a long-term professional relationship within a top Healthcare System that is recognized for providing excellent patient-family centered care and exceeding standards for excellent patient outcomes and satisfaction.

SKILLS & ABILITIES

• Meditech Bar (ADM, CWS, Reporting System

• OrderRite (Authorization Procurement)

• Passport (Insurance Verification, ECare Next, Patient Payment Estimator, Medical Necessity Checker, Work Queues)

• AccuReg

• Microsoft Office

• Maximized Communication between teams, physicians, patients and internal departments to increase both Patient and Physician satisfaction and promote teamwork

EXPERIENCE

PATIENT ACCESS REP II CHRISTUS –SANTA ROSA

2015-CURRENT

Authorization Procurement. Patient Registration, Insurance Verification and Collection. Isolation of CPT codes for accurate pursuance of authorization and activation of Patient Payment Estimator. Consistently recognized for speed and accuracy. Highest Collector for multiple months.

COLLECTOR/ BILLER UROLOGY SAN ANTONIO

2011-2015

Worked with patients and payers to address delays in billing and payment. Corrected claims and assisted patients to get funding when applicable. Worked with payer plans to obtain authorization by submitting clinical required for upcoming procedures.

EDUCATION

MAR VISTA HIGH, IMPERIAL BEACH, CA

HIGH SCHOOL DIPLOMA

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