Customer Service Manager

OBJECTIVE

Seeking a promising position that will utilize my outstanding office professionalism, building great customer relationship, love for being a team player, strong technology skills, organizational abilities, demonstrating quality customer service skills. Reliable, responsible, optimistic, thrives on a challenge in a fast paces environment. Team player as well as, verbal, written, interpersonal, presentations and builds rapport with all levels experience.

September 19th 2016 – Current Employer

Body Evolution Fitness Center

Front Desk Receptionist

>Responsible for answering and providing customer support/or transferring to correct department.

>Cleanliness of facility as well as organizing/sanitizing equipment throughout the facility.

>Handling payment methods including cash, checks, banking accounts and credit cards.

>Interacting and building personal relationships with incoming/existing

members.

>Providing members assistance with equipment in the facility.

May 19th 2014 – January 2nd 2016

Phones Plus Elk Grove, Manager Position

8190 Elk Grove Blvd, Elk Grove CA 95824

Sales Associate/Manager Assistant

>Retrieve, sort, and maintain all office files.

>Answering multiple phone lines.

>Provide excellent customer service to all customers over the phone, as well as

in person.

>Responsible for helping all incoming customers with purchases.

>Utilizing promoting tools such as craigslist, Facebook, Instagram, etc. to get a more frequent flow of customers.

>Ordering supplies needed within the store.

August 15th 2013- December 20th 2013

Mcdonalds, Manager Position

>Front store/window cashier

>Cleanliness of front facility as well as behind the counter.

>Moved from being a cashier, to shift manager within a few weeks of hire.

EDUCATION

Cesar E Chavez High School (2011-2013)

8501 Howard Dr, Houston, TX 77017

Tulsa Central High School (2009-2011)

>High School Diploma

>Took multiple English classes at Tulsa Community College while a sophomore at Central High School.

>Awarded for scoring in the top 10% of the class, to get accepted for the program listed above.

REFERENCES

Roman Muse 832-***-****

Kiarra Watkins 832-***-****

Geirra Smith 713-***-****

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