Krista Kay Kyles

*** *. ****** **.

Monroe MI ***61

734-***-****

E-Mail: acyf4j@r.postjobfree.com

OBJECTIVE: Seeking an opportunity to apply my many skills in the area of General Manager and or Customer Service Relations to a company striving to move ahead as I am.

Skills

Self-motivated Strong verbal communication Conflict resolution Team liaison

Adaptability Time management skills People-oriented Flexible

Courteous Independent worker Trusted key holder Composed

Fast learner Payment processing Merchandizing Efficient

EMPLOYMENT:

ECONO LODGE INN & SUITES MONROE MI

MANAGER May 2013-PRESENT

Oversee activities directly related to making our product available to consumer.

Direct and oversee the notification of department heads on a day to day basis concerns

directly related to day to day operation.

Manage staff- preparing work schedules and assigning specific duties.

Establish and implement departmental policies goals objectives.

Determine staffing requirements and interview hires and train new employees.

Perform sales work. Such as greeting and assisting customers in their need.

Cash handling data input multi phone system.

Manage the restocking and organizing the cleaning of the facility.

Maintain a daily log of all chemical used and how much to meet our daily level required by

The state to maintain facility.

Maintain daily cash logs and deposits.

COMCAST TAYLOR MI

CUSTOMER SERVICE/SALES July 1997-April 2012

Answer phones and greet each customer upon entry.

Receive payments by cash check credit cards vouchers or automatic debits.

Issue receipts refunds credits or change due to customer.

Assist customers by providing information or resolving their complaint/complaints.

Establish or identify prices of goods and service fees if applicable. Tabulate bills using

Calculators, cash registers or optical price scanner.

Process merchandise returns and or exchanges.

Balance on a daily basis deposits of days transactions.

Post charges to an account.

EDUCATION

MONROE HIGH SCHOOL Monroe MI

Diploma 1986

KVCC Kalamazoo MI

Associates Degree May 1992

Business Administration

WESTERN MI Kalamazoo MI

Business courses

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