Anna Catharina Watkins

*** *** *** ******, ******, Mozambique

+258-********* or +258-*********

acyes2@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Ability to lead, train and maintain an enthusiastic, productive team of staff. Strong analytical planning skills, combined with the ability to coordinate the efforts of many to meet organizational goals. Self-motivated, productive and organized efficient work habits.

PROFFESIONAL EXPERIENCE

Extensive experience in management, hospitality, customer service, guest relations, sales, negotiating and marketing.

EMPLOYMENT HISTORY

Director & Owner 01/2013 - Currently

Paraiso de Macaneta, Mozambique

Property sourcing and negotiating with local Chiefs

Obtaining lawful construction and worker’s permits for various projects

Managing and overseeing the planning and construction of houses and gardens

Executive Assistant to Owner 01/2009 – 12/2013

Mike’s Electrics, Mozambique

Head of marketing and sales

Continuous sourcing and presentations to the board of directors of the latest products on the market

Coordinated monthly meetings and events

General Manager 06/2005 – 12/2008

Barcos de Macaneta Holiday Resort, Mozambique

Health and Safety representative

Supervising and assisting the executive chef with preparing and presenting exceptional local Mozambican

cuisine

Stock controlling and ordering

Monthly compilations of lodge expenses and payments

Guest relations

Training and orientation of new staff members

General Manager 12/2004 – 05/2005

Macaneta Holiday Resort, Mozambique

Coordinate reservations and events

Manage catering team on site

Guest relations

Stock controlling and ordering

Interior designing and decorating of Lodge

Front of House Manager 08/2003 – 11/2004

Golden Oldies Retirement Village, South Africa

Managing all accounts of tenants and patients

Caring for the elderly

Coordinated various weekly events and activities for tenants

Stock and medicine control

Head of Sales Department 02/2002 – 06/2003

Kleinmond Pharmacy, South Africa

Stock Controlling

Coordinated courses in various beauty and herbal products for staff members

Coordinated store promotions on pharmaceutical products

Daily cash registers’ issuing, balancing and reporting

Temporary Receptionist 06/2001 – 11/2001

Overstrand Municipality, South Africa

Managed all calls and switchboard

Filing and typing

Senior Matron 01/1993 – 12/2000

Western Province Technical College, South Africa

Managed and supervised the kitchen’s daily operations cost effectively

Compiling daily menus for students, personnel and staff – 120 senior students

Sourcing fresh produce on a weekly basis

Supervised and coordinated daily cleaning of hostel

Coordinated and catered events and parent evenings

Supervised maintenance of all outside areas and gardens

Managed and documented arrivals and departures of students

Coordinated stock levels with junior management

Compiled quarterly schedules of leave and bonuses of employees

Supervised training of new employees

Co-owner 02/1980 – 10/1992

Tekpos Publishers, South Africa

Publisher of various Technical College Textbooks

Author of N5 Mechanical Engineering and Design Textbook

Translating textbooks from Afrikaans to English

Marketing and Sales

Front Office Manager 04/1975 – 12/1980

Atomic Energy Board, South Africa

Managed front of house in the Instrumentation Division & Radiation Department

Hiring and training of new employees

Supervised landscaping team in secure parking area

Coordinated guest’s daily arrivals and departures with head of security

Front of House Assistant (holiday work) 01/1975 – 03/1975

Rondalia Tourism, South Africa

Receptionist

Reservations

Switchboard

Dictaphone

Front of House Assistant (holiday work) 11/1975 – 12/1975

Attorny Office, South Africa

Receptionist

Dictaphone

EDUCATION AND QUALIFICATIONS

Senior High School Diploma 1973. Amsterdam Agricultural High School, South Africa.

In 1974 the following: Certificate in Bookkeeping at the Secretarial Department of South Africa.

Certificate in Typewriting and Shorthand at the South African Department of Education.

Certificate in Computer Literacy and Microsoft Dos.

Completed Training Course in Ventura, Ami Pro and Microsoft Office.

Various Certificates in Pharmaceutical Courses.

PERSONAL INFORMATION

Driving License: Code 8 – Up to semi-truck sized

Languages: English, Afrikaans, Swazi and Portuguese.

Interests: Wilbur Smith novels, various horticultural activities and sketching.

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